In Australia, Henry Schein is the leading supplier of dental solutions. Our Team Schein Members deliver the solutions that health care professionals rely on to improve the performance of their practice so they can improve the lives of patients.
About the Role
We are looking for a motivated and customer focused professional to join our Perth team and manage a portfolio of customers across Adelaide and Perth. You'll be responsible for growing sales across our extensive consumables portfolio while building trusted customer relationships, understanding each dental practice's unique needs, and delivering solutions that help their business thrive.
This role is about much more than making calls. You'll take ownership of an established customer portfolio, engaging regularly through phone and virtual conversations to strengthen partnerships, uncover opportunities, and deliver an exceptional customer experience.
Success in this role comes from your ability to build trust, influence outcomes, and translate customer insights into meaningful business growth.
Key Responsibilities:
Build and maintain strong relationships with customers through regular phone/virtual based engagement
Identify sales opportunities within your portfolio and generate new business growth
Become a trusted advisor by understanding customer needs, challenges, and goals
Achieve and exceed sales targets and performance objectives
Work collaboratively with Field Sales and Customer Care teams to deliver exceptional customer experiences
Stay informed on product offerings, market trends, and customer opportunities
Maintain accurate customer records and sales activity within CRM system
Use customer and sales data to identify trends, opportunities, and areas for growth
You will thrive in this role if you:
Have dental industry experience
Enjoy building rapport and trust with customers
Are naturally curious and genuinely interested in understanding customer needs
Have a customer first mindset and focus on delivering value
Are resilient, motivated, and comfortable working towards targets
Take ownership of your results and consistently follow through
Enjoy identifying opportunities and finding solutions
Are adaptable, coachable, and eager to learn
Communicate confidently and professionally with a wide range of stakeholders
Required Skills & Attributes:
Strong verbal communication and relationship building skills
Ability to influence and engage customers through meaningful conversations
Confidence conducting outbound sales activity and managing customer portfolios
Excellent organisational skills and attention to detail
Strong problem solving and commercial thinking capability
Ability to interpret customer and sales data to identify opportunities
Proficiency with Microsoft Office; strong Excel skills highly regarded
Experience working with CRM systems is advantageous
Full unrestricted Australian working rights
Why you will love working at Henry Schein:
Competitive base salary + bonus (guaranteed period)
Hybrid working options after training
13 weeks paid parental leave* (after 12 months service)
Birthday leave
$1500 Employee Referral Program
Discounts on dental products and retail perks
If you love building relationships, enjoy the challenge of sales, and want to be recognised for your contribution, you are motivated by connecting with customers, uncovering opportunities, and delivering outstanding service, apply today. We look forward to hearing from you!
