In-Demand Hotel & accommodations guest services Jobs in Murwillumbah, Nsw

Guest Service Agent
Oaks Hotels —Kingscliff NSW
- $27.97 - $41.96 an hour
- Part-time
- Resort
- Health insurance
- Parental leave
Quick Apply
11d
Night Caretaker / Guest Service Agent
Oaks Hotels —Coolangatta QLD
- $27.97 - $41.96 an hour
- Part-time
- Hospitality
- Customer service
- Communication skills
- Health insurance
- Parental leave
Quick Apply
12d
Guest Service Agent
Accor Apartments & Realty —Kingscliff NSW
- Part-time
- Hospitality
- Front desk
- Communication skills
Food & Beverage Attendant
Accor Apartments & Realty —Kingscliff NSW
- Weekend availability
- Hospitality
- Customer service
- Food service experience
Room Attendant
Accor Apartments & Realty —Kingscliff NSW
- Weekend availability
- Hospitality
- Cleaning
Night Public Area Cleaner
Accor Apartments & Realty —Kingscliff NSW
- Weekend availability
- Hospitality
- Microsoft Excel
- Outdoor work
Front Office Supervisor / Co-Caretaker
Oaks Hotels —Kingscliff NSW
- $31.30 - $46.95 an hour
- Weekend availability
- Hospitality
- Customer service
- Supervising experience
- Health insurance
- Parental leave
Quick Apply
8d
Room Attendant
Travel + Leisure Co. —Kirra Beach QLD
- Part-time
- Hospitality
- Customer service
- Resort
- Professional development assistance
Quick Apply
8d
Assistant Manager
Accor Apartments & Realty —Kingscliff NSW
- $79,000 - $80,000 a year
- Weekend availability
- Hospitality
- Supervising experience
- Hotel experience
Operations Manager
NRMA Parks and Resorts —Coolangatta QLD
- Full-time
- Hospitality
- Budgeting
- Leadership
- Employee discount
- Gym membership
Quick Apply
Reservations Agent
Accor Apartments & Realty —Tweed Heads NSW
- Part-time
- Hospitality
- Customer service
- Communication skills
7d
Kitchen Steward
Accor Apartments & Realty —Kingscliff NSW
- Weekend availability
- Hospitality
- Cleaning
- Resort
14d
Houseperson
Accor Apartments & Realty —Tweed Heads NSW
- Part-time
- Hospitality
Food and Beverage Supervisor
Accor Apartments & Realty —Kingscliff NSW
- Weekend availability
- Hospitality
- Leadership
- Resort
Front Office Control Clerk / Front Office Lead
Hyatt Regency Aruba Resort, Spa and Casino —Palm Beach QLD
- Full-time
- Management
- Communication skills
- Office experience
Maintenance Assistant
Accor Apartments & Realty —Tweed Heads NSW
- Part-time
- Hospitality
- Maintenance
- Plumbing
1d
Chef
Travel + Leisure Co. —Kirra Beach QLD
- $70,000 - $80,000 a year
- Full-time
- Resort
- Professional development assistance
Quick Apply

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Guest Services (Front Desk) Attendant
NRMA Parks and Resorts —Biggera Waters QLD
Manage reservations, guest enquiries and phone calls with confidence and care. Deliver warm, memorable arrivals and departures through seamless check-in and…
Quick Apply
Guest Service Agent
Oaks Hotels —Kingscliff NSW
You have the important job of guiding guests through their stay, from smooth check-ins and check-outs to insights on the local attractions and eateries, you…
$27.97 - $41.96 an hour
Quick Apply
11d

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hotel & accommodations guest services jobs near murwillumbah, nsw

Guest Service Agent

Oaks Hotels -
Kingscliff NSW

Quick Apply

Job Details

Part-time
$27.97 - $41.96 an hour
11 days ago

Benefits

Birthday leave
Health insurance
Parental leave
Employee assistance program

Full Job Description

Company Description

Minor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 640 properties across more than 66 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America. Joining Minor means partnering with a diverse, expanding global organisation offering boundless opportunities to thrive and succeed.

Our people are the heart of our success, and we are committed to investing in your skills to support your career growth and advancement. You’ll feel valued as part of a tight-knit team, united in delivering exceptional guest experiences and thriving in a company dedicated to fostering an outstanding workplace culture.

Job Description

Oaks Casuarina Santai Resort are looking for a part-time Guest Service Agent who is passionate about providing excellent customer service to join the team.

The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth check-ins and check-outs to insights on the local attractions and eateries, you will be remembered for your superb customer service and positive energy.

Key Responsibilities Include:

Provide a warm and friendly reception to guests upon arrival, ensuring a smooth and efficient check-in process while addressing any immediate inquiries or needs.
Maintain clear and courteous communication with guests, colleagues, and stakeholders across various channels, including in-person, phone, and email, to provide exceptional service.
Oversee the accurate processing of guest reservations, updates, and special requests, utilising property management systems to ensure seamless scheduling and availability.
Act as a primary point of contact for guests throughout their stay, offering prompt assistance, resolving issues, and providing personalised recommendations to enhance their experience.

Shift Details (subject to change):

Rotating roster across Monday to Sunday
Shift times scheduled within 7:00am to 11:00pm
Immediate start available

Hourly Rates (excluding superannuation):

Monday - Friday: $27.97per hour
Saturday: $34.96 per hour
Sunday: $41.96 per hour

Qualifications

Successful candidates will have:

Demonstrated background in delivering high-quality service within a hotel, hospitality, or customer-facing environment.
Exceptional ability to articulate information clearly and effectively across various mediums, ensuring precise and professional correspondence.
Consistently delivers an exceptional standard of service, exhibiting a proactive and positive approach to addressing guest needs and exceeding expectations.
Passionate about creating positive guest experiences, with a focus on attentive service and resolving issues efficiently.
Maintains a polished and professional presentation, reflecting the values and standards of the organisation.
Fully committed to a dynamic work schedule, including the ability to work weekends, public holidays, and varying shifts to meet operational requirements.

Additional Information

At Minor Hotels, we value our people as the heart of our success. Joining Minor means, you’ll enjoy a rewarding package designed to support your professional growth, wellbeing, and work-life balance:

What We Offer:

Career Growth: Learning and development programs to boost your career.
Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family.
Global Perks: International accommodation discounts across our hotel brands.
Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ.
Experiences: Discounted entertainment and activities.
Banking and Insurance: Exclusive health insurance offers and workplace banking benefits.
Generous Leave: Parental and birthday leave.
Wellness Boost: EAP and tailored wellness support.

Our people drive the success of our business; We are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation, collaboration, and personal growth.

Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.

Quick Apply

Refine Your Search

hotel & accommodations guest services jobs in murwillumbah, nsw

Guest Service Agent

Night Caretaker / Guest Service Agent

Guest Service Agent

Food & Beverage Attendant

Room Attendant

Night Public Area Cleaner

Front Office Supervisor / Co-Caretaker

Room Attendant

Assistant Manager

Operations Manager

Reservations Agent

Kitchen Steward

Houseperson

Food and Beverage Supervisor

Front Office Control Clerk / Front Office Lead

Maintenance Assistant

Chef

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