In-Demand Sales & guest experience manager Jobs in Morayfield, Qld

Sales & Guest Experience Manager
Belgravia Health & Leisure Group Pty Ltd —Burpengary QLD
- CPR Certification
- Sales
- Customer service
4d
Assistant Restaurant / Retail Manager
Guzman y Gomez —Burpengary QLD
- $65,000 - $80,000 a year
- Full-time
- Hospitality
- Leadership
- Restaurant experience
Quick Apply
Area Manager
SIXT Australia —Burpengary QLD
- Contract
- Leadership
- Employee discount
- Gym membership
Quick Apply
Restaurant / Retail Manager
Guzman y Gomez —Burpengary QLD
- $80,000 - $90,000 a year
- Full-time
- Hospitality
- Management
- Sales
Quick Apply
14d
leaders - Restaurant Manager, Assistant Restaurant Manager & Shift Leaders
Guzman y Gomez —North Lakes QLD
- Weekend availability
- Management
- Customer service
- POS
Quick Apply
Hungry Jacks - Restaurant Manager
OTR Group —Glass House Mountains QLD
- $80,000 a year
- Full-time
- Hospitality
- Management
- Customer service
- On-the-job training
- Employee discount
Hungry Jacks - Restaurant Manager
OTR —Glass House Mountains QLD
- $80,000 a year
- Full-time
- Hospitality
- Management
- Customer service
- On-the-job training
- Employee discount
Programs Assistant
Belgravia Health & Leisure Group Pty Ltd —Brendale QLD
- Weekend availability
- CPR Certification
- Sales
- Customer service
13d
Restaurant Manager
Guzman y Gomez —North Lakes QLD
- Full-time
- Sales
- Customer service
- Leadership
Quick Apply
8d

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Sales & Guest Experience Manager
Belgravia Health & Leisure Group Pty Ltd —Burpengary QLD
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Sales & Guest Experience Manager

Belgravia Health & Leisure Group Pty Ltd -
Burpengary QLD

Apply Now

Job Details

4 days ago

Qualifications

CPR Certification
Sales
Customer service
First Aid Certification
POS
Working with Children Check

Full Job Description

QLD, Burpengary Regional Aquatic & Leisure Centre - Burpengary 4505

Great career paths and development with an entrepreneurial organisation
Attractive remuneration + free club access
Enjoy a great work / life balance with mornings, evenings and weekend classes

This is a great opportunity for a passionate and friendly leader who enjoys delighting our members and visitors.

The Role

As the Sales & Guest Experience Manager you will be a strong people leader who will be responsible for the recruitment, ongoing training and development of all Guest Experience staff to meet new member and program enrolment sales targets and KPIs. You will deliver and drive exceptional customer service and a culture of innovation.

You will develop and execute plans through engagement with the leadership team and key stakeholders. With strong business acumen, experience in sales and delivering exceptional customer service you will continue to drive the overall experience of our guests.

The Guest Experience Manager’s key accountabilities include:

Meet monthly new member and program enrolment targets and associated KPIs
Meet monthly retail budgets and stock control KPIs
Maintain NPS and mystery shop scores in line with KPIs adopted by Belgravia Leisure
Work with and support the Centre Manager to implement corrective action plans, specifically related to meeting monthly membership and program enrolment targets
In consultation with the Centre Manager, set new member and growth targets on a daily/weekly/monthly basis
Lead by example by provide exceptional customer centric guest experiences in person and over the phone to existing and prospective members and guests
Process memberships and data entry in line with company processes
Apply sound cash handling principles and use of Point of Sale (POS) systems
Set rosters in line with the business budgets and the four principles of time and attendance

Essential Skills and Qualifications:

National Police Check
Working with Vulnerable People
Current CPR Certificate
Current First Aid Certificate (Level 2)
Legal working rights in Australia

The Company

Belgravia Leisure is part of the Belgravia Health and Leisure Group (BHLG) and is the fastest growing leisure organisation in Australia. Our core areas of business and facilities stewardship include health clubs, wellness and spa, golf, aquatic and sporting venues in 250 locations across Australia and New Zealand.

We are in an exciting period of growth and look to continue to diversify and deliver results while being a strong community citizen. With an annual turnover in excess of $180m, the group are looking for the best and brightest to assist with taking the organisation into the future.

If you like the sound of us, then jump in and submit your application. We’d love to hear from you!

Apply now !!

We value diversity and encourage people from different backgrounds to apply, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds, people of any age or gender, people identifying as lesbian, gay, bisexual, trans and gender diverse, intersex and/or queer (LGBTIQA+) and people with disability.

We will provide innovative recruitment strategies to remove any barriers that may prevent potential suitable applicants. These includes:

A dedicated contact person to receive expressions of interest in the job and complete a verbal job application during which the person answers questions over the telephone.
Allowing a short video submission describing their application for the job
Allowing a support person during an interview

We are committed to providing a child safe environment. Please refer to our child safety framework. Successful applicants will be required to obtain a national police check and a Working with Children check.

https://belgraviagroup.com.au/childsafe#statement

Apply Now

Refine Your Search

sales & guest experience manager jobs in morayfield, qld

Sales & Guest Experience Manager

Assistant Restaurant / Retail Manager

Area Manager

Restaurant / Retail Manager

leaders - Restaurant Manager, Assistant Restaurant Manager & Shift Leaders

Hungry Jacks - Restaurant Manager

Hungry Jacks - Restaurant Manager

Programs Assistant

Restaurant Manager

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