In-Demand Specialist receptionist Jobs in Melbourne Vic

Retention & Receptionist Specialist @ FITNESS FIRST - Flinders St Platinum
Fitness First —Melbourne VIC
- $56,623.90 a year
- Full-time
- Sales
- Customer service
- Administrative experience
- Parental leave
- Employee assistance program
Quick Apply
Receptionist – Cabrini Women’s Mental Health
Cabrini Health —Elsternwick VIC
- Part-time
- Customer service
- Microsoft Office
- Administrative experience
- Commuter assistance
8d
Medical Receptionist/Senior Administration Assistant
Heart Health Cardiology —Camberwell VIC
- $30 - $38 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick Apply
8d
Reception/Administration Officer
Forensicare Careers —Clifton Hill VIC
- $76,673 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance program
13d
Administration Officer/ Receptionist
Melbourne Private Hospital —Melbourne VIC
- Rotating roster
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance program
7d
Receptionist/Office Support
Law Partners —Melbourne VIC
- Full-time
- Administrative experience
- Organisational skills
- Front desk
Senior Medical Receptionist
Albert Road General Practice —South Melbourne VIC
- $30 - $40 an hour
- Part-time
- Management
- Medical office experience
- Organisational skills
Quick Apply
12d
Medical Receptionist (Casual)
St Andrews Health —Doncaster East VIC
- From $25 an hour
- In-person
- Care plans
- Communication skills
Quick Apply
Medical Receptionist
Icon Group —Melbourne VIC
- Full-time
- Microsoft Word
- Microsoft Excel
- Management
- Parental leave
- Employee assistance program
13d
Beauty Clinic Operations Specialist (Hands On Role)
Empowering Beauty AU —Ringwood VIC
- $26 - $35 an hour
- Part-time
- Clinic
- In-person
- Employee discount
Quick Apply
6d
Medical Receptionist
Avant —Box Hill VIC
- Full-time
- Customer service
- Medical office experience
- Administrative experience
- Employee assistance program
Dental Receptionist
HealthWest Medical & Specialist Centre —Truganina VIC
- Part-time
- Customer service
- Clinic
- Organisational skills
Clinic Operations Coordinator (Hands-On Role)
Empowering Beauty AU —Doncaster VIC
- $26 - $30 an hour
- Full-time
- Clinic
- In-person
- Employee discount
Quick Apply
6d
Remedial Massage Therapist
Centre 4 Health —Caulfield South VIC
- $30 - $40 an hour
- Part-time
- CPR Certification
- Anatomy knowledge
- Customer service
- Employee discount
- Professional development assistance
Quick Apply
Medical Imaging Technologist
I-MED Radiology Network —Caulfield VIC
- Part-time
- Clinic
- Nursing
- On-the-job training
- Parental leave
Ophthalmology Veterinary Nurse
VetPartners —Malvern East VIC
- Weekend availability
- Nursing
- Vital signs
- Discharge planning
Quick Apply

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Retention & Receptionist Specialist @ FITNESS FIRST - Flinders St Platinum

Fitness First
Melbourne VIC

Quick Apply

Job Details

Full-time
$56,623.90 a year

Benefits

Employee mentoring program
Parental leave
Employee assistance program
Employee discount
Gym membership
Referral program

Qualifications

Customer retention
Sales
Customer service
Lead generation
Administrative experience
First Aid Certification
POS

Full Job Description

The Member Support Consultant is responsible for maximizing new member joiners, servicing existing members through the reception desk, and supporting the club with proactive and reactive member retention tasks.

There will soon be 2 Full time positions available. To start mid-late Sept:

Availability Pos A:
Will have strong focus on member retention and club growth. As well as over due fee collection. Experience in these sectors are a MUST!
Strong attention to detail, administration skills & exceptional customer service skills are vital to be successful in this role.
Hours of work are fixed:
Mon-Thurs: 9:00am - 6pm
Fri: 11am-6pm

______________________________________________________________________________________________

Availability Pos B:
Club Open Receptionist - Suits an Early Bird/Early Riser
Details of the position are outlined below but hours of work are:
Mon-Thurs: 04.45am-1.45pm
Fri: 04.45am-11.45am
______________________________________________________________________________________________

This is a multi-faceted role that requires the Member Support Consultant to combine sales, reception and member retention duties by; utilising sales promotions and referral campaigns to achieve monthly sales targets; working at reception to assist our members; and performing relevant member retention tasks to drive a positive member experience in club

Key Duties and Responsibilities:

The key duties and responsibilities of this position include, but are not limited to:

Sales:

Consistently achieve daily minimum performance criteria
Achieve minimum share of the sales budget set monthly by the Line Manager
Maximise lead to sale conversion by focusing on generating high quality leads through proven channels in the community and identifying new business opportunities
Complete the required number of contacts via telephone and follow up leads to maximise sales opportunities
Provide sales presentations and tours to prospective members
Regularly maintain and update the sales database
Attend casual leasing sites when booked by the club and strive to meet lead generation targets
Ensure total product knowledge and promote value added services to new prospects
Source new joiner opportunities through the development of a referral database. This will include a focus on point of sale and continued relationships with your new members (e.g. on the floor, fitness classes, reception etc)
Ensure data input into the sales system and subsequent reporting of management information is up to date, accurate and of high integrity at all times

Reception:

Display high levels of professionalism and efficiency when dealing with member enquiries
Meet and greet members as they enter the gym and respond to any enquiries via phone or in person
Ensure reception area is kept clean and tidy in adherence to Brand Standards
Open and close the club as per the club-based roster
Provide accurate club information (e.g. club opening times, fitness product information, types of memberships available) to prospective and existing members
Ensure the sale of club and retail merchandise is processed and recorded in line with club operating procedures

Member Retention:

Be involved with proactive and reactive member retention programs such as overdue calls, set to term reduction and surprise and delight campaigns
Ensure all members wishing to cancel their membership are seen at first point of contact following the departure flow guide
Ensure new members are integrated into the club properly by driving visitation at point of sale and prescribing relevant club products, attending fitness classes with new members, involving all staff in the member journey at an early stage and continued relationship building on the gym floor and during service calls.

This position may involve additional tasks and responsibilities beyond those mentioned above

Person Specification:

Previous experience in a sales environment or a customer centric role
An understanding of the cycle of selling
Ability to work independently and collaboratively in a team
Ability to set and work towards goals
Exposure to using business computer systems
Current First Aid and CPR certificates
A current paid WWCC may be required based on your state jurisdiction

What we can offer you:

We can give you a career with meaning - where you can see how your actions positively impact the lives of others on a daily basis. We are proud of our energetic and supportive culture where you'll feel like one of the Fitness First family from day one.

A complimentary Platinum Fitness First membership
Anniversary leave days and an additional free gym membership for friends and family as part of our “recognition for service awards”
Career opportunities with Fitness and Lifestyle Group - Asia Pacific's largest diversified fitness group - develop your career across our brands, locations and disciplines
Anniversary leave days and additional complimentary memberships through FLG's Recognition of Service Program
Be recognized and rewarded by your peers for living our values with FLG's People's Champion awards
Enjoy exclusive employee discounts with industry leading fitness, travel, fashion and retail brands through FLG's partner discount program
Leading paid parental leave program
Employee Assistance Program

Apply Now!

Pay: $56,623.90 per year

Benefits:

Employee mentoring program
Gym membership
Referral program

Application Question(s):

Are you available to work Evenings & Saturdays?
Do you have at least 1 or more years' in working towards daily, weekly & monthly KPIs?

Experience:

Customer retention: 1 year (Required)

Work Authorisation:

Australia (Required)

Work Location: In person

Quick Apply

Refine Your Search

specialist receptionist jobs in melbourne vic

Retention & Receptionist Specialist @ FITNESS FIRST - Flinders St Platinum

Receptionist – Cabrini Women’s Mental Health

Medical Receptionist/Senior Administration Assistant

Reception/Administration Officer

Administration Officer/ Receptionist

Receptionist/Office Support

Senior Medical Receptionist

Medical Receptionist (Casual)

Medical Receptionist

Beauty Clinic Operations Specialist (Hands On Role)

Medical Receptionist

Dental Receptionist

Clinic Operations Coordinator (Hands-On Role)

Remedial Massage Therapist

Medical Imaging Technologist

Ophthalmology Veterinary Nurse

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