In-Demand Insurance broker support administrator Jobs in Melbourne City Centre, Vic

Insurance Broker Support Administrator
Infinity Group Coaching Pty Ltd —Melbourne VIC
- $70,000 - $75,000 a year
- Full-time
- Administrative experience
- Organisational skills
- Communication skills
Quick Apply
Salesforce Administrator
SS&C Technologies —Melbourne VIC
- Full-time
- Hybrid work
- Microsoft Excel
- Sales
- Salesforce
- Health insurance
- Parental leave
7d
Claims Assistant
Gallagher Bassett —Melbourne VIC
- Full-time
- Microsoft Word
- Microsoft Excel
- Senior Secondary Certificate of Education
1d
Brokers Assistant
National Credit Insurance —Melbourne VIC
- Full-time
- Administrative experience
- Organisational skills
- Financial services
2d
Quality Assurance Specialist - Victorian Workers Compensation
Gallagher Bassett —Melbourne VIC
- Organisational skills
- Communication skills
- Time management
13d
Construction Delivery Team Leader
Infinity Group Coaching Pty Ltd —Melbourne VIC
- $110,000 - $135,000 a year
- Full-time
- Remote
- Administrative experience
- Construction experience
- Leadership
Quick Apply

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Insurance Broker Support Administrator
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Insurance Broker Support Administrator

Infinity Group Coaching Pty Ltd
Melbourne VIC

Quick Apply

Job Details

Full-time
$70,000 - $75,000 a year

Benefits

Transportation links
On-site parking

Qualifications

Administrative experience
Organisational skills
Communication skills

Full Job Description

Infinite Insurance - Insurance Broker Support Administration Officer

Location: Melbourne, VIC (Cremorne) No on-site parking available. Office is conveniently located directly opposite East Richmond Train Station with excellent access to public transport.

Type: Full-time, permanent, Monday – Friday, 9am – 5pm

Flexibility: 3 WFH days per week, 2 days in the office

Salary: $70,000 – $75,000 + super

About Infinity Group & Infinite Insurance

At Infinity, we help everyday Australians take control of their financial universe, from eliminating debt to building long-term wealth with confidence.

Infinite Insurance has been newly created to protect the people we already serve.

As the dedicated insurance arm of the Infinity Group, Infinite Insurance exists to ensure our clients’ financial strategies are properly protected - with clear advice, transparent options, and service that feels genuinely human. No product pushing. No black holes. Just the right cover, done properly.

This role is a founding opportunity that will play a critical part in that mission: ensuring Infinity clients receive accurate, compliant, and seamless insurance support at every stage of their journey.

The Role

Reporting into the Chief Insurance Officer, the Insurance Administration Officer supports the brokerage by ensuring accurate policy processing, strong compliance, and smooth coordination across insurers, brokers, and internal teams.

You’ll work closely with our Insurance Brokers and Claims Coordinator to support ~4,500 (and counting) existing Infinity Group clients, helping deliver a high-quality, end-to-end client experience.

As part of the foundation team, you’ll also contribute to building the administrative systems, processes, and standards that will support Infinite Insurance as it scales nationally.

Key Responsibilities

Process new business, renewals, endorsements, and cancellations
Prepare certificates of currency, renewal documentation, and policy schedules
Maintain accurate records and ensure documentation meets compliance standards
Assist with debtor management, invoicing, and reporting
Liaise with insurers, underwriters, brokers, and internal teams to support efficient policy processing
Respond to client enquiries regarding policy coverage, documentation, and administrative processes
Identify opportunities to streamline workflows and improve service quality
Support the broader insurance team with general administrative and operational tasks

What We’re Looking For

Qualifications & Experience

1–2 years’ administration experience within insurance, broking, underwriting, claims, or financial services
Previous exposure to insurance-related administration, including policy documentation, renewals, endorsements, certificates of currency, or insurer correspondence
Tier 2 qualification in General Insurance, or willingness to obtain
Exposure to CRM systems, policy management platforms, or insurance-related databases
Strong attention to detail and confidence working with compliance-focused documentation

Skills & Attributes

Exceptional attention to detail and accuracy
Strong organisational skills with the ability to manage multiple priorities
Clear, professional written and verbal communication
Confident working with internal stakeholders and external insurers
Customer-focused mindset aligned with Infinity’s service standards
Comfortable working in a growing, evolving business

Why Join Infinite Insurance?

Purpose-Driven Work – Support and protect clients who already trust Infinity with their financial future

Career Growth – Join a new division with opportunities to grow alongside the business

Competitive Remuneration – We hire the best and reward the best

Financial Empowerment – Free access to Infinity’s Rapid Repay program, financial education and wealth creation opportunities to fast track your own financial freedom

First-Class Onboarding – All-expenses-paid trip to our Gold Coast HQ for our company induction

If you’re someone who takes pride in getting the details right, because great administration underpins great advice - you’ll feel right at home here. Apply now or connect with Hannah Oxley – Talent Acquisition Partner (Infinity Group) for a confidential discussion.

#LI-LB1

Quick Apply

Refine Your Search

insurance broker support administrator jobs in melbourne city centre, vic

Insurance Broker Support Administrator

Salesforce Administrator

Claims Assistant

Brokers Assistant

Quality Assurance Specialist - Victorian Workers Compensation

Construction Delivery Team Leader

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