In-Demand Tech lead manager data Jobs in Melbourne, Vic

SIAM Critical Incident Manager
HCLTech —Melbourne VIC
- $110,000 - $120,000 a year
- Full-time
- SQL
- Scripting
- Agile
Quick Apply
10d
Payroll Specialist Lead - Australia
Remote —Melbourne VIC
- $102,100 - $114,900 a year
- Remote
- Google Suite
- Microsoft Excel
- English
- Annual leave
- Work from home
Data Protection Manager
Avanade —Melbourne VIC
- Databases
- AI
- Leadership
Engineering Manager
Sportsbet —Melbourne VIC
- Full-time
- Hybrid work
- Management
- Agile
- AI
- Annual leave
- On-the-job training
Senior Manager (Tech and Ops)
ANZ Banking Group —Melbourne VIC
- Full-time
- Microsoft Excel
- Data analysis skills
- Financial services
5d
Tech Lead - AI
AIA —Melbourne VIC
- Full-time
- Azure
- No degree
- Agile
Senior Performance Manager
Reform Digital —South Yarra VIC
- $90,000 - $120,000 a year
- 8 hour shift
- Hybrid work
- Analysis skills
- AI
- Marketing
- Work from home
- Gym membership
Quick Apply
14d
HR Manager, Lifecycle Time & Attendance - APAC
Remote —Melbourne VIC
- $48,850 - $109,900 a year
- Remote
- Management
- English
- AI
- Annual leave
- Work from home
Junior HR Partner - Remote
Employment Hero —Melbourne VIC
- $80,000 - $100,000 a year
- Full-time
- Remote
- AI
- Parental leave
Quick Apply
Onboarding Operations Specialist - APAC
Remote —Melbourne VIC
- $28,200 - $71,400 a year
- Remote
- Google Suite
- Organisational skills
- AI
- Annual leave
- Work from home
Technology Lead
Domain Group —Cremorne VIC
- Azure
- Computer Science
- DevOps
HR Specialist, Contracts Management - APAC
Remote —Melbourne VIC
- $29,750 - $67,000 a year
- Remote
- Google Suite
- Conflict management
- AI
- Annual leave
- Work from home
SAP S/4HANA Finance Consultant / Lead Consultant / Manager
Accenture —Melbourne VIC
- Full-time
- Finance
- AI
- Communication skills
- On-the-job training
- Parental leave
14d
Engineering Manager
Coles Group —Hawthorn East VIC
- Full-time
- Agile
- Leadership
- Free parking
- Employee stock purchase plan
13d
Technical Advisory Manager
Avanade —Melbourne VIC
- Azure
- AWS
- Analysis skills
Tech Architecture Sr Manager / Manager / Associate Manager / Specialist/ Sr. Analyst
Accenture —Melbourne VIC
- Full-time
- CRM software
- DevOps
- AWS
HR Manager
Shockbyte —Docklands VIC
- $85,000 - $120,000 a year
- Full-time
- Hybrid work
- Research
- Bachelor's degree
- No degree
- Work from home
Quick Apply
Business Development Manager
Amber Electric —Melbourne VIC
- $110,000 - $130,000 a year
- Full-time
- Hybrid work
- Presentation skills
- AI
- Marketing
- Annual leave
- Work from home
Quick Apply
Marketing Technology Manager
Xero —Hawthorn VIC
- Full-time
- Hybrid work
- Sales
- Salesforce
- SQL
Dynamics Technical Lead - Managed Services
Deloitte —Melbourne VIC
- CRM software
- Customer service
- DevOps
- Parental leave

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SIAM Critical Incident Manager

HCLTech -
Melbourne VIC

Quick Apply

Job Details

Full-time
$110,000 - $120,000 a year
10 days ago

Qualifications

Incident management
IT service management
SQL
IT infrastructure
Scripting
Agile
Business
Communication skills
Control-M

Full Job Description

We are HCLTech, one of the fastest-growing large tech companies in the world and home to 219,000+ people across 54 countries, supercharging progress through industry-leading capabilities centered around Digital, Engineering and Cloud.

The driving force behind that work, our people, are diverse, creative, and passionate, raising the bar for excellence on a regular basis. We, in turn, work hard to bring out the best in them as we strive to help them find their spark and become the best version of themselves that they can be.

At HCLTech Australia, we value the unique perspective and contributions of all individual and we actively encourage applications from Aboriginal and Torres Strait Islander people to apply for this role.

Are you ready to be an important part of this ever-transformational journey?

Location: Melbourne

As the SIAM Critical Incident Manager, you will lead the resolution of high-priority business-critical incidents across multiple service providers, ensuring minimal business impact and timely restoration of services. You will be responsible for coordinating technical and business stakeholders, facilitating incident resolution, driving post-incident reviews, and contributing to continuous service improvement.

Key Responsibilities

Lead and manage Major/Critical Incidents from initiation through to resolution.
Coordinate multiple service providers and technical teams during high-severity incidents.
Chair technical bridge calls and business stakeholder communication calls.
Provide timely updates to executives, stakeholders, and senior management.
Drive decision-making and incident resolution activities to minimize business disruption.
Track incident actions, maintain issue logs, and ensure follow-up activities are completed.
Conduct post-incident reviews (Post Mortems) and identify improvement opportunities.
Identify recurring issues and collaborate with Problem Management teams to improve service stability.
Act as the primary escalation point for critical incidents and emergency situations.
Ensure incident resolution activities meet agreed SLA commitments.

About You

To be successful in this role, you will bring:

✔ 7+ years of experience in Incident Management, Major Incident Management, or Service Operations environments.

✔ Strong understanding of IT infrastructure, applications, and enterprise technology domains.

✔ Proven experience managing critical incidents within complex multi-vendor/service integration environments.

✔ Excellent stakeholder management skills with the ability to influence senior leaders and technical teams.

✔ Strong troubleshooting and problem-solving capabilities.

✔ Experience facilitating incident bridge calls and executive communications.

✔ Knowledge of IT Service Management (ITSM) processes and tools.

✔ Ability to work under pressure and make sound decisions during business-critical situations.

✔ Exceptional written and verbal communication skills.

Why Us

We are one of the fastest-growing large tech companies in the world, with offices in 50+ countries across the globe and 219,000 employees.

Our company is extremely diverse with 165 nationalities represented.
We offer the opportunity to work with colleagues across the globe.
We offer a virtual-first work environment, promoting a good work-life integration and real flexibility.
We offer comprehensive benefits for all employees.
We are a certified great place to work and a top employer in 17 countries, offering a positive work environment that values employee recognition and respect.

Equality & Opportunity for All

Representing 165 nationalities across the globe, we pride ourselves on being an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, colour, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, Aboriginal and Torres Strait Islander people or any other protected classification, in accordance with federal, state, and/or local law.

Candidate Data Privacy Notice | HCL Technologies

We are committed to respecting your privacy and for the protection of your personal data. Your personal data will be collected and processed in line with our candidate privacy notice: https://www.hcltech.com/candidate-privacy-notice. This privacy notice will help you to understand what personal data we collect about you, how we use this personal data, and what rights you have regarding your personal data. By replying to this email or submitting any personal data to HCLTech, you acknowledge that you have read and understood the candidate privacy notice and have provided your consent to the processing of your data for recruitment purposes as described in the privacy notice”.

Job Type: Full-time

Pay: $110,000.00 – $120,000.00 per year

Work Authorisation:

Australia (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

tech lead manager data jobs in melbourne, vic

SIAM Critical Incident Manager

Payroll Specialist Lead - Australia

Data Protection Manager

Engineering Manager

Senior Manager (Tech and Ops)

Tech Lead - AI

Senior Performance Manager

HR Manager, Lifecycle Time & Attendance - APAC

Junior HR Partner - Remote

Onboarding Operations Specialist - APAC

Technology Lead

HR Specialist, Contracts Management - APAC

SAP S/4HANA Finance Consultant / Lead Consultant / Manager

Engineering Manager

Technical Advisory Manager

Tech Architecture Sr Manager / Manager / Associate Manager / Specialist/ Sr. Analyst

HR Manager

Business Development Manager

Marketing Technology Manager

Dynamics Technical Lead - Managed Services

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