In-Demand Guest experience agent Jobs in Mawson Lakes, Sa

Guest Service Agent
PULLMAN —Greater Adelaide SA
- Part-time
- Microsoft Word
- CPR Certification
- Microsoft Excel
Quick Apply
Guest Experience Agent
Accor Apartments & Realty —Walkerville SA
- Part-time
- Hospitality
- Customer service
- Front desk
Guest Service Agent - Atura Adelaide
EVT Group —Adelaide Airport SA
- Customer service
- Hotel experience
- Resort
- Parental leave
12d
Guest Service Agent
Marriott International, Inc —Adelaide SA
- Part-time
- Hotel experience
- Resort
- Annual leave
- Employee assistance program
Guest Service Agent - Rydges Adelaide
EVT Group —Adelaide SA
12d
Guest Service Agent
Accor Apartments & Realty —Adelaide SA
- Weekend availability
- Hospitality
- Front desk
- Communication skills
Reservation Agent | Part Time
Crowne Plaza Hotels & Resorts —Greater Adelaide SA
- Part-time
- Communication skills
- Hotel experience
- Office experience
1d
Guest Service Agent (Full time)
Crowne Plaza Hotels & Resorts —Greater Adelaide SA
- Weekend availability
- Hospitality
- Guest services
- Office experience
- Parental leave
Porter
PULLMAN —Greater Adelaide SA
- Part-time
- Hospitality
- Communication skills
- Hotel experience
Quick Apply

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Guest Service Agent

PULLMAN -
Greater Adelaide SA

Quick Apply

Job Details

Part-time

Qualifications

Microsoft Word
CPR Certification
Microsoft Excel
Microsoft Outlook
Customer service
Working with Vulnerable People Registration
Driver Licence
First Aid Certification
Front desk
Computer skills
Communication skills
Hotel experience
Time management
Office experience

Full Job Description

Company Description

Pullman Adelaide represent one of Accor's most exciting brands and has a strong history of impressing a broad spectrum of the Adelaide market. We are a five-star hotel, with premium facilities including, gym, swimming pool, sauna, car park and two kitchens which look after PARC Brasserie and Bar, Executive Club Lounge, In Room Dining, and a growing conference and events department.

Job Description

What you will be doing:
You will have the opportunity to showcase your customer service skills and create memorable moments for our guests from the heart. In this role, you will report to the Assistant Manager on duty and work within a creative and supportive team environment.

Some of your key duties will include:

Provide quality service to guests by responding to requests promptly, efficiently, and courteously during check-in, check-out, and throughout their stay.
Maintain control of guest and hotel accounts, ensuring all charges are accurate and posted in a timely manner.
Follow strict security procedures for credit and cash transactions, accounting processes, room key issuance, and guest confidentiality.
Maintain clear communication between hotel guests and departments, both verbally and in writing.
Operate the switchboard and guest messaging system efficiently, handling all calls professionally and without delay.
Assist with reservations and sales calls, using every opportunity to promote hotel facilities and maximise revenue through strong product knowledge and selling skills.
Support the reservations team by managing booking inquiries, updating guest profiles, and ensuring accurate data entry into the system.
Monitor availability and assist in optimising room occupancy through effective coordination with front office and revenue teams.

Qualifications

We’re seeking a passionate and polished individual who embodies excellence in guest service and thrives in a dynamic hospitality environment. The ideal candidate will bring:

Minimum 1 year of Front Office Reception and/or Reservations experience, ideally within a premium hotel or resort setting
Professional telephone manner and a commitment to delivering exceptional customer service
Strong communication, interpersonal, and time management skills
Growth Mindset: A proactive approach to learning and development, embracing challenges, seeking feedback, and thriving in a culture that champions innovation and continuous improvement
Positive, can-do attitude with a collaborative spirit and team-first mentality
High standards of grooming and presentation
Proficient computer skills, including Word, Excel, Outlook, and Property Management Systems (PMS)
Confident user of Opera Cloud or similar PMS
Current full SA driver’s license (desirable but not essential)
Flexibility to work a variety of shifts, including early mornings, evenings, and weekends
National Police Clearance required; Working with Vulnerable People clearance is advantageous, however not essential
Full-time working rights in Australia
Responsible Person (RP), First Aid & CPR certifications are desirable and considered advantageous

Additional Information

What is in it for you:

ALL Heartist, Employee benefit card, offering discounted rates in Accor worldwide
Learning programs through our “Learn your Way” Academy platforms, ongoing training and development opportunities (self-pace, virtual webinars, face to face)
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities.
Laundered uniform
Duty Meals

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Quick Apply

Refine Your Search

guest experience agent jobs in mawson lakes, sa

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Guest Experience Agent

Guest Service Agent - Atura Adelaide

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Guest Service Agent - Rydges Adelaide

Guest Service Agent

Reservation Agent | Part Time

Guest Service Agent (Full time)

Porter

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