In-Demand Support services manager Jobs in Mackay, Qld

Support Services Manager
Good Shepherd Lodge Ltd. —East Mackay QLD
- $145,000 - $155,000 a year
- Full-time
- Hospitality
- Management
- Maintenance
- Employee assistance program
Quick Apply
Senior Coordinator (Rostering) - Roster Support Office
Queensland Government —Mackay QLD
- Temporary
- Parental leave
- Employee assistance program
12d
Business Support Officer (Workforce) - Division of Surgical Services
Queensland Government —Mackay QLD
- Parental leave
- Employee assistance program
2d
Desktop & Network Support Engineer
Rextechnologies pty. limited. —Mackay QLD
- From $29.99 an hour
- Weekend availability
- Customer service
- Microsoft Office
- In-person
Quick Apply
Regional Team Coordinator
UnitingCare —Mackay QLD
- Full-time
- Administrative experience
- Communication skills
- Health insurance
- Parental leave
Customer Service Representative
PFD Food Services —Mackay QLD
- Full-time
- Customer service
- Organisational skills
- Negotiation
- Health insurance
- Gym membership
9d
Senior Project Manager (Electronic Menu Ordering System) - Support Services
Queensland Government —Mackay QLD
- Temporary
- Parental leave
- Employee assistance program
7d
EOI - Civil Project Team - Mackay and surrounds
RP Infrastructure —Mackay QLD
- Full-time
Occupational Violence Prevention Lead - Work Health and Safety
Queensland Government —Mackay QLD
- Parental leave
- Employee assistance program
7d
Recruitment Coordinator
WorkPac Group —Mackay QLD
- $75,000 a year
- Full-time
- Customer service
- Leadership
- Employee assistance program
- Referral program
3h
Payroll Officer
Mastermyne —Mackay QLD
- Urgently hiring
- Microsoft Excel
- Customer service
- ERP systems
- Health insurance
- Employee assistance program
HSE Coordinator
Mackay Sugar Limited —Racecourse QLD
- Full-time
- Manufacturing
- Leadership
- Communication skills
- Annual leave
Quick Apply
Customer Care Consultant - Mackay QLD
Blackwoods —Mackay QLD
- Full-time
- Customer service
- Communication skills
- Employee assistance program
14d
Administration Officer
Mastermyne —Mackay QLD
- Full-time
- ERP systems
- Microsoft Office
- Administrative experience
- Health insurance
- Employee assistance program
Regional Coordinator HSEQ, QLD
Mastermyne —Mackay QLD
- Call employer
- Leadership
- Communication skills
- Health insurance
- Employee assistance program
Administrator
Dormakaba Group —Paget QLD
- Part-time
- Customer service
- ERP systems
- Microsoft Office
1d
Regional Coordinator HSEQ, Southern NSW
Mastermyne —Mackay QLD
- Leadership
- Communication skills
- Health insurance
- Employee assistance program
Business Development Manager
Kinetic —Mackay QLD
- Full-time
- Research
- Microsoft Office
- Business development
- Employee assistance program
Restaurant Manager
IBIS —Mackay QLD
- Weekend availability
- POS
- Recruiting
- Organisational skills
Quick Apply
Junior Sales Representative
BDS Mechanical Repairs AUS —Mackay QLD
- Full-time
- Sales
- Customer service
- Business development
Quick Apply
6d

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Support Services Manager

Good Shepherd Lodge Ltd.
East Mackay QLD

Quick Apply

Job Details

Permanent | Full-time
$145,000 - $155,000 a year

Benefits

Employee assistance program
Salary packaging

Qualifications

Hospitality
Management
Maintenance
Team management
Budgeting
Food safety
Leadership
Communication skills

Full Job Description

Lead Operational Excellence in Aged Care

Are you a dynamic operational leader who thrives on creating exceptional environments, leading diverse teams, and delivering outstanding service outcomes?

Good Shepherd Lodge is a respected, values-driven community aged care organisation in Mackay, committed to delivering high-quality, person-centred care. We are seeking an experienced and motivated Support Services Manager to lead our hospitality, maintenance, environmental, and operational support teams within our residential aged care community.

This is an exciting opportunity to play a critical leadership role in ensuring our residents enjoy a safe, welcoming, high-quality environment every single day.

Why Join Us?

At Good Shepherd Lodge, we know that exceptional aged care is about more than clinical care — it’s about creating a warm, comfortable, and well-run home where residents feel valued, respected, and supported.

As our Support Services Manager, you will:

Lead multiple operational teams across catering, cleaning, laundry, maintenance, and grounds
Drive service excellence and continuous improvement
Influence resident experience and organisational culture
Join a supportive and collaborative leadership team
Have real autonomy to innovate and improve systems and services

About the Role

Reporting to senior leadership, you will oversee the day-to-day management of all support service functions across the facility, ensuring services are efficient, compliant, resident-focused, and aligned with best practice standards.

You will provide strong leadership to multidisciplinary teams while managing operational performance, quality systems, budgets, contractor relationships, and continuous improvement initiatives.

Key responsibilities include:

Leading and developing support services teams across catering, cleaning, laundry, maintenance, and gardening
Overseeing facility operations to ensure a safe, clean, compliant, and welcoming environment
Managing preventative and reactive maintenance programs
Ensuring high-quality food, hospitality, and environmental services
Driving compliance with Aged Care Quality Standards, WHS, and food safety requirements
Managing budgets, procurement, supplier contracts, and operational efficiencies
Supporting a strong resident-centred culture focused on dignity, comfort, and quality of life

About You

You are a proactive and people-focused leader with strong operational management experience and a passion for service excellence.

You will bring:

Experience leading support or hospitality services, ideally within aged care, healthcare, hospitality, or a large operational environment
Strong leadership and team management capability
Knowledge of WHS, food safety, maintenance, and quality compliance requirements
Excellent organisational, communication, and problem-solving skills
Experience managing budgets, contractors, and operational systems
A commitment to resident-centred care and continuous improvement

What We Offer

Opportunity to lead and influence a large operational portfolio
Supportive leadership team and positive workplace culture
Meaningful work that enhances residents’ daily lives
Competitive salary package plus not for profit salary packaging
Access to Fitness Passport and Sonder EAP, Safety & Wellbeing platform

If you are ready to bring your leadership, operational expertise, and passion for excellence to a role that truly makes a difference, we would love to hear from you.

Company Overview

Please visit our company website for more information

Quick Apply

Refine Your Search

support services manager jobs in mackay, qld

Support Services Manager

Senior Coordinator (Rostering) - Roster Support Office

Business Support Officer (Workforce) - Division of Surgical Services

Desktop & Network Support Engineer

Regional Team Coordinator

Customer Service Representative

Senior Project Manager (Electronic Menu Ordering System) - Support Services

EOI - Civil Project Team - Mackay and surrounds

Occupational Violence Prevention Lead - Work Health and Safety

Recruitment Coordinator

Payroll Officer

HSE Coordinator

Customer Care Consultant - Mackay QLD

Administration Officer

Regional Coordinator HSEQ, QLD

Administrator

Regional Coordinator HSEQ, Southern NSW

Business Development Manager

Restaurant Manager

Junior Sales Representative

I want to receive the latest job alert for support services manager in mackay, qld

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