In-Demand Trainee graduate Jobs in Laverton North, Vic

Trainee Graduate
Freighter Group —Brooklyn VIC
- $65,000 - $75,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Education
Quick Apply
11d
Trainee Case Manager - Workers Compensation
1602 DXC INT SVCS VIC PTY LTD —Melbourne VIC
- Full-time
- Customer service
- Administrative experience
- In-person
Administration Assistant – Workers Compensation
DXC Technology —Melbourne VIC
- Full-time
- Customer service
- Administrative experience
- In-person
EMC Engineer EMC/EMR Testing and Assessments – Trainee
EMC Technologies —Melbourne VIC
- Overtime
- Engineering
- Microsoft Office
- EMR systems
Psychiatry Registrar (Accredited or Unaccredited) - October/November 2026 Start
Victorian Government —Melbourne VIC
- $129,048 - $177,622 a year
- Part-time
- Patient care
- Communication skills
- Health insurance
Registrar - Unaccredited - Anaesthesia
Peter MacCallum Cancer Centre —Parkville VIC
- Full-time
- ICU experience
- Acute care experience
- Communication skills
Psychiatry Registrar (Accredited or Unaccredited) - October/November 2026 Start
Austin Health —Heidelberg VIC
- Part-time
- Patient care
- Communication skills
- Health insurance
Medical Education Officer (MEO)
Peter MacCallum Cancer Centre —Parkville VIC
- $130,000 - $159,000 a year
- Part-time
- Hybrid work
- Medicine
- Management
- Doctoral degree
- Annual leave
2d
2027 Infant Mental Health Psychiatry Fellow
The Royal Children's Hospital —Parkville VIC
- Experience working with children
- Employee assistance program
8d
Senior Sonographer
The Royal Women's Hospital —Parkville VIC
- $104,135.20 - $118,981.20 a year
- Part-time
- Annual leave
Trainee Case Manager - Workers Compensation
DXC Technology —Melbourne VIC
- Full-time
- Customer service
- Administrative experience
- In-person

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Trainee Graduate

Freighter Group
Brooklyn VIC

Quick Apply

Job Details

Full-time
$65,000 - $75,000 a year
11 days ago

Qualifications

Microsoft Excel
WMS
Microsoft Office
Education
Communication skills
Office experience

Full Job Description

Systems Aptitude - We will teach you the details
Customer Satisfaction: It's built into your DNA
Graduate Program

Position Title: Customer Service Graduate – Systems & Warehousing
Department: Customer Service / Supply Chain & Operations
Reports To: Customer Service Manager / Graduate Program Coordinator
Location: Melbourne (Brooklyn)
Employment Type: Full-time (Graduate Program Rotation)

Role Purpose
The Customer Service Graduate role is designed to build well-rounded operational and customer-facing expertise within our business. During this specific rotation, you will bridge the gap between front-line customer engagement, warehouse logistics, and system workflows (ERP/WMS).
You will gain hands-on experience in managing customer queries, order processing, inventory visibility, and warehouse dispatch alignment while identifying system and process improvement opportunities to enhance overall customer satisfaction.
Key Responsibilities & Accountabilities
1. Customer Service & Order Management

Receive, log, and process customer orders, enquiries, and feedback via phone, email, and customer portal channels accurately and within agreed SLAs.
Act as a key communication link between customers and operational teams regarding lead times, order status, stock availability, and delivery updates.
Resolve customer issues, claims, and returns in a timely, professional manner, ensuring root causes are documented.

2. Warehousing & Logistics Alignment

Work closely with warehouse floor personnel, dispatch leads, and transport planners to monitor order fulfillment cycles.
Track order picking, packing, and dispatch schedules to ensure on-time and in-full (OTIF) delivery.
Assist in investigating inventory discrepancies, stock movement delays, or consignment tracking issues.
Participate in warehouse floor walk-throughs and gain practical insight into inventory storage, cycle counts, and freight handling.

3. Systems & Process Optimisation

Utilize internal systems (ERP, WMS, and CRM) to maintain accurate customer and order master data.
Map order-to-delivery workflows to identify bottlenecks, system errors, or manual workarounds.
Assist in testing, refining, and implementing system enhancements or reporting dashboards related to order processing and warehouse dispatch.
Support the development of standard operating procedures (SOPs) for integrated customer service and warehousing processes.

4. Continuous Improvement & Projects

Contribute to rotational cross-functional improvement projects aimed at reducing delivery delays, improving stock accuracy, or enhancing customer communication channels.
Prepare basic operational analytics and reporting (e.g., OTIF rates, backorder reports, enquiry resolution times).

Key Relationships

Internal: Customer Service Team, Warehouse & Logistics Operations, Supply Chain & Inventory Planning, IT & Systems Support, Quality/Compliance.
External: Commercial Customers, Third-Party Freight & Transport Providers, Field Sales Representatives.

Key Performance Indicators (KPIs)

Order Accuracy & Timeliness: Order entry speed and accuracy meeting department quality thresholds.
Customer Satisfaction: Prompt, professional resolution of customer enquiries within designated turnaround times.
System Data Integrity: Maintenance of clean order and inventory data across ERP and WMS platforms.
Project Delivery: Active participation and completion of assigned rotation project objectives.

Skills, Knowledge & Attributes
Qualifications & Education

Recent degree or qualification in Supply Chain/Logistics, Business, Information Systems, Commerce, or a related field.

Key Skills & Competencies

Systems Aptitude: Comfortable learning and navigating enterprise systems (ERP, WMS, CRM, and Microsoft Office Suite, especially Excel).
Problem-Solving: Analytical mindset with a passion for diagnosing process breakdowns and proposing practical solutions.
Communication: Clear, confident written and verbal communication skills with the ability to liaise effectively between office and warehouse floor teams.
Customer Focus: Strong service orientation with an eagerness to understand customer needs and deliver positive outcomes.
Adaptability & Drive: High energy, curiosity, and a willingness to learn across diverse operational environments.

Quick Apply

Refine Your Search

trainee graduate jobs in laverton north, vic

Trainee Graduate

Trainee Case Manager - Workers Compensation

Administration Assistant – Workers Compensation

EMC Engineer EMC/EMR Testing and Assessments – Trainee

Psychiatry Registrar (Accredited or Unaccredited) - October/November 2026 Start

Registrar - Unaccredited - Anaesthesia

Psychiatry Registrar (Accredited or Unaccredited) - October/November 2026 Start

Medical Education Officer (MEO)

2027 Infant Mental Health Psychiatry Fellow

Senior Sonographer

Trainee Case Manager - Workers Compensation

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