At Sylvanvale Limited, we’re proud to support over 350 people with disability across Greater Sydney and the Blue Mountains. As one of Australia’s leading not-for-profit providers, we empower individuals from diverse cultural backgrounds to live life on their terms and thrive in their communities.
Based on our 2026 Staff Engagement Survey results, Sylvanvale has been recognised as one of the winners of the Xref Engage Best Workplace Awards for 2026.
About the Role
We’re looking for a dedicated and agile Site Manager to lead complex 24/7 Supported Independent Living (SIL) homes. This role will be overseeing two locations - one home in Katoomba NSW and one home in Cranebrook NSW. Reporting to the Regional Manager, you’ll be the driving force behind day-to-day operations, guiding and mentoring a passionate team of Disability Support Workers to deliver best-practice care. The role is based on site, with full office resources available.
What You’ll Do
- Coordinate care and services for residents in complex SIL homes.
- Manage home resources, including shared spaces, assets, and vehicles.
- Interpret and implement complex support plans.
- Oversee restrictive practices, risk management, and incident reporting.
- Champion choice and control for residents in their own homes.
- Keep documentation current and ensure plans are in place.
- Build strong relationships with key stakeholders.
- Provide on-call support (approx. 2–3 times per year).
About You
You’re a motivated, resilient, and empathetic leader who thrives in dynamic environments. You’re adaptable, commercially savvy, and passionate about delivering high-quality services. Challenges don’t scare you—they inspire you to find solutions and drive continuous improvement.
You bring:
- Management experience in disability services, including complex behaviours.
- Strong knowledge of restrictive practices and NDIS requirements.
- Proven ability to mentor and develop staff.
- A proactive, solution-focused mindset.
- Excellent communication, leadership, and organisational skills.
- Understanding of self-care and professional boundaries.
- A relevant qualification (Diploma or higher).
Successful applicants will require a current NSW Drivers Licence and First Aid certificate. An offer will be subject to a police clearance, a pre-employment medical, 100 points of ID, full Australian Work rights and a NDIS Worker Screening Check.
Why You’ll Love Working With Us
- 17.5% annual leave loading
- Up to $15,900 tax-free through salary packaging
- Additional $2,750 for meals and entertainment
- Option to purchase extra annual leave
- Free confidential counselling for you and your family
- Having the support of our rostering team to coordinate rosters and covering shifts
- Extensive induction and ongoing professional development
- Be part of one of Australia’s largest not-for-profit disability service providers
- Leave each day knowing you’ve made a difference
Ready to Make an Impact?
If you’re excited to empower people with disability and lead a team that shares your passion, apply now. Please attach your resume and cover letter outlining your suitability.
Please note; successfully shortlisted candidates will be contacted prior to the closing date—so don’t wait to apply!
