In-Demand Work from home Jobs in Hunter Valley, Nsw

Customer Service Representative
Foundever —Hunter Valley NSW
- Full-time
- Remote
- Customer service
- Computer skills
- Financial services
NDIS Local Area Coordinator (Singleton)
Uniting NSW.ACT —Singleton NSW
- $92,000 a year
- Full-time
- Customer service
- Communication skills
- Time management
- Employee discount
- Referral program
Grounds & Maintenance Officer - Hunter Valley Holiday Park
Ingenia Communities —Hunter Valley NSW
- Maintenance
- Employee discount
FIFO Health and Safety Advisors
Compass Group Australia —Singleton NSW
- Full-time
- Leadership
- Free food
Teacher of Adult Education
TAFE NSW —Hunter Valley NSW
- $98,499 - $116,813 a year
- Temporary
- Master's degree
- Education
- Bachelor's degree
- Work from home
9d
Senior Accountant
PKF Australia —Hunter Valley NSW
- Hybrid work
- In-person
- Communication skills
2d

Related jobs to explore

Based on your search for work from home

Customer Service Representative
Foundever —Hunter Valley NSW
A Grade 12 qualification (or equivalent). Staff perks – access to platform with discounted products and services. Resolving issues with online banking.
NDIS Local Area Coordinator (Singleton)
Uniting NSW.ACT —Singleton NSW
Work-from-home flexibility of 2 days per week. Staff discounts and cash backs programs with major retailers. Supporting people with disabilities, their families…
$92,000 a year

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Customer Service Representative

Foundever -
Hunter Valley NSW

Apply Now

Job Details

Full-time

Qualifications

Customer service
Computer skills
Financial services

Full Job Description

Req ID#: 393958

Hunter Valley, New South Wales, New South Wales , AU

Job Description:

About us

Foundever is a global leader in the customer experience (CX) industry. With 130,000 associates worldwide, we support 750+ of the world’s leading brands by delivering seamless customer experiences in the moments that matter.

At Foundever, our people are our greatest asset. Once you join our team, we invest in your growth with tailored programs, comprehensive training, and opportunities to help you achieve your goals.

About the role

As a Customer Service Representative, you’ll join a team of dedicated professionals passionate about delivering exceptional customer service. You’ll play a key role in ensuring customer satisfaction through effective problem-solving and communication.

About you

We’re looking for individuals with:

Customer service experience (highly desirable)
A genuine interest in banking or financial services
Strong computer skills and the ability to navigate multiple systems
Resilience and professionalism in a fast-paced environment
A Grade 12 qualification (or equivalent)

What you will do

Handle inbound calls and assist with a variety of general banking inquiries, including:
- Providing account balances
- Replacing debit and credit cards
- Updating personal information
- Resolving issues with online banking
- Investigating transactions and disputes
- Managing fraud inquiries
- Logging complaints and capturing feedback
Provide accurate information and follow strict identification protocols

Note: This role does not involve sales or upselling.

Training period (on-site)

Weeks 1–3: Classroom training, Monday–Friday, 9:00 am–5:30 pm (NSW time)
Weeks 4–7: On-the-job training, Monday–Friday. Full-time availability between 8:00 am–8:00 pm (NSW time) required

Flexible rosters

We offer different roster options to suit your lifestyle:

Night shifts and split shifts available
Work-from-home opportunities available (conditions apply)*

What we offer

Full-time comprehensive training
Private healthcare policy discounts
Staff perks – access to platform with discounted products and services
Performance based incentives*
Monthly social engagement activities

Important Information

During training, you must meet all job scorecard requirements, including attendance, assessments, and performance evaluations. 100% attendance is required during training.
If work-from-home is offered, you’ll need a stable internet connection and a quiet, secure workspace to deliver high-quality customer service.
Applicants must have Australian work rights and pass a full background screening, including police checks (mandatory).

Start your journey with Foundever today! Speak to our recruitment team to learn more.

Terms and conditions apply.

Apply Now

Refine Your Search

work from home jobs in hunter valley, nsw

Customer Service Representative

NDIS Local Area Coordinator (Singleton)

Grounds & Maintenance Officer - Hunter Valley Holiday Park

FIFO Health and Safety Advisors

Teacher of Adult Education

Senior Accountant