In-Demand Officer | burwood Jobs in Glen Waverley Vic

Customer Care Officers - Casual
RSPCA Victoria —Burwood East VIC
- Weekend availability
- Customer service
- Employee discount
- Pet insurance
9h
Administration Officer | Burwood
For Health Group —Burwood VIC
- Part-time
- Management
- English
- Administrative experience
7d
Freedom of Information & Access Support Officer
Emergency Services Telecommunications Authority (ESTA) —Burwood East VIC
- Full-time
- Administrative experience
- Free parking
- Employee assistance program
13d
Administration Officer
Peter Warren Automotive Holdings —Burwood VIC
- Full-time
- Microsoft Excel
- Microsoft Office
- Administrative experience
- Parental leave
- Employee assistance program
Business Services Officer
Victorian Government —Melbourne Eastern Suburbs VIC
- $76,680 a year
- Full-time
- Hybrid work
- Management
- Microsoft Office
- Administrative experience
- Parental leave
6d
Officer, Student Success (Outcomes)
Deakin University —Melbourne VIC
- $86,744 - $97,290 a year
- Full-time
- Hybrid work
- No degree
- Communication skills
- Employee discount
2d
Senior Officer, Student Success (Outcomes)
Deakin University —Melbourne VIC
- $100,128 - $108,130 a year
- Full-time
- Hybrid work
- Analysis skills
- No degree
- Organisational skills
- Employee discount
3d
Finance Administration Officer
Peter Warren Automotive Holdings —Burwood VIC
- Full-time
- Microsoft Excel
- Microsoft Office
- Administrative experience
- Parental leave
- Employee assistance program
Freedom of Information & Access Support Officer
Victorian Government —Melbourne VIC
- $83,470 - $83,471 a year
- Full-time
- Administrative experience
- Free parking
- Employee assistance program
8d

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Customer Care Officers - Casual
RSPCA Victoria —Burwood East VIC
Exclusive Staff Discounts: Take advantage of premium discounts across our partner networks and services, including Royal Canin pet food, RSPCA Pet Insurance,…
9h
Administration Officer | Burwood
For Health Group —Burwood VIC
Previous experience in radiology administration, medical reception, healthcare administration or a similar customer-facing role.
7d

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Customer Care Officers - Casual

RSPCA Victoria -
Burwood East VIC

Apply Now

Job Details

Casual
9 hours ago

Benefits

Training program
Employee discount
Pet insurance

Qualifications

Customer service
Driver Licence
Certificate II

Full Job Description

Start Date: Mid to late October 2026

About RSPCA Victoria

RSPCA Victoria is a non-government, community-based, not-for-profit organisation whose vision is ‘ending cruelty to all animals’. We are Victoria’s best-known and most respected animal welfare organisation.

Our organisation’s purpose is to work with the community to achieve outstanding animal welfare through education, advocacy, and animal care and protection. RSPCA Victoria’s values - clarity and accountability, respect and consideration, and expertise and collaboration - set clear expectations for all our staff and volunteers.

About the role

We are seeking motivated and resilient individuals to join our Customer Care team on a casual basis, working across either our Burwood East and Pearcedale sites.

As a Customer Care Officer, you will be the first point of contact for the community and play a vital role in both customer service and animal welfare outcomes. This role involves supporting members of the public with adoptions, surrenders, and reclaiming animals, while also providing education and guidance to help improve animal welfare across the community.

This role will suit someone with experience engaging respectfully with people from all walks of life, including vulnerable community members, and who can manage sensitive or emotionally charged situations with professionalism and care.

Key responsibilities

Provide professional and compassionate customer service for animal adoptions, surrenders, reclaims, and general enquiries.
Contribute to the smooth intake and adoption process for animals, ensuring compliance with RSPCA Victoria procedures and local government requirements.
Educate and support community members to encourage responsible pet ownership and positive animal welfare outcomes.
Handle animals safely and confidently, recognising behaviour and health concerns and escalating where required.
Accurately complete all required administration and records in a timely manner.

What we’re looking for

Ability to work weekends and public holidays, and cover shifts at short notice when required.
Ability to thrive in a fast-paced, emotionally challenging environment while maintaining professionalism, empathy and resilience.
Strong teamwork skills and the ability to collaborate in a supportive and respectful way.
Confidence in engaging with people from diverse backgrounds, including vulnerable members of the community.

Desirable (but not essential)

Flexibility to work across both our Burwood East and Pearcedale sites.
Driver’s license.
Certificate II in Animal Studies or a related qualification.
Previous experience in customer service, community services, or animal welfare, particularly in roles that involved supporting vulnerable people or managing challenging customer interactions.
Knowledge of animal handling, behaviour, health, and welfare.

What we can offer you

Holistic Wellbeing Support: Your mental and physical health matter to RSPCA. Benefit from a wide range of wellness initiatives, including confidential counselling via their Employee and Volunteer Assistance Program (EVAP), dedicated wellbeing activities, and educational programs.
Exclusive Staff Discounts: Take advantage of premium discounts across our partner networks and services, including Royal Canin pet food, RSPCA Pet Insurance, Hush Puppies footwear, and RSPCA Victoria retail and veterinary clinic products and services.
Continuous Growth & Development: RSPCA invests in your professional journey with robust learning and development opportunities specifically curated to support and elevate you in your role.

Recruitment Requirements

3 week induction: -
- Dates: 15 October – 5 November 2026
- Commitment: New team members will participate in a 3-week full-time training program, generally conducted Monday to Friday during business hours.
- Training Schedule: Dates and times will be scheduled in advance, however from time to time, some training sessions may need to be rescheduled to accommodate operational needs. Where this occurs, we will provide as much notice as possible.
Willingness to undergo a National Police Check.
Current tetanus vaccination (or willingness to obtain one).

How to Apply

To learn more about our organisation and this job opportunity, please visit our Employment Opportunities page at https://rspcavic.org/careers/employment-opportunities and download the Position Description for more details.

If you have any questions, please contact our Recruitment Team via [email protected] for a confidential discussion.

** Please note that we are actively reviewing applications and to apply as soon as possible**

RSPCA Victoria is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment, and we strongly encourage people from all cultural backgrounds to apply, including Aboriginal and Torres Strait Islander people. Applicants are welcome to access RSPCA Victoria’s Diversity & Inclusion Policy here.

Apply Now

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officer | burwood jobs in glen waverley vic

Customer Care Officers - Casual

Administration Officer | Burwood

Freedom of Information & Access Support Officer

Administration Officer

Business Services Officer

Officer, Student Success (Outcomes)

Senior Officer, Student Success (Outcomes)

Finance Administration Officer

Freedom of Information & Access Support Officer

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