In-Demand Guest service Jobs in Geelong, Vic

Guest Service Agent
Oaks Hotels —Geelong VIC
- $27.97 - $41.96 an hour
- Weekend availability
- Health insurance
- Employee assistance program
Quick Apply
8d
Casual Guest Service Agent
Oaks Hotels —Geelong VIC
- $34.96 - $48.95 an hour
- Weekend availability
- Health insurance
- Employee assistance program
Quick Apply
4d
Casual / Part time Guest Services Agent / Hotel Receptionist
Quest Geelong Apartments Hotel —Geelong VIC
- $26.44 - $44.17 an hour
- Overtime
- Customer service
- Administrative experience
- Front desk
- Annual leave
Quick Apply
9d
Wait Staff
9 Grams Torquay —Newtown VIC
- $26.44 - $48.61 an hour
- Part-time
- Hospitality
- Customer service
- POS
- Employee discount
Quick Apply
Room Attendant (Part-time and Casual) | Crowne Plaza Geelong
Crowne Plaza Hotels & Resorts —Geelong VIC
- Part-time
10d
Food Services Assistant
Baptcare —Corio VIC
- $29.97 an hour
- Hospitality
- Customer service
- Restaurant experience
- Employee assistance program
7d
F&B Attendants (Part-time/ Casual) | Holiday Inn & Suites Geelong
Holiday Inn —Geelong VIC
- Part-time
- Food service experience
Hospitality Management Opportunities VIC - Duty Managers/Assistant Venue Managers/Venue Managers
Open Door Pub Co. Pty LTD —Geelong VIC
- $79,000 - $99,000 a year
- Weekend availability
- Hospitality
- Culinary experience
- Leadership
- Employee discount
Quick Apply
8d
Housekeeping Room Attendant (Only Full Time & Part Time)| Holiday Inn & Suites Geelong
Holiday Inn —Geelong VIC
- Part-time
Kitchen Hand (Part time/ Casual) | Holiday Inn & Suites Geelong
Holiday Inn —Geelong VIC
- Part-time
Experienced Wait Staff 18+
Squires Loft Geelong —Geelong West VIC
- Serving
- Hospitality
- Customer service
- Employee discount
Quick Apply
13d
Linen Co-ordinator & Guest Services - Housekeeping Attendant
Clifton Partners Property Pty Ltd —Torquay VIC
- From $33.85 an hour
- Hybrid work
- Warehouse
- Cleaning
Quick Apply
Night Auditor (Part Time and Full Time) - Crowne Plaza Geelong
Crowne Plaza Hotels & Resorts —Geelong VIC
- Part-time
- Hospitality
- Management
- Front desk
4d
Room Attendant
ahs hospitality —Jan Juc VIC
- $25.85 - $58.16 an hour
- Part-time
- Organisational skills
- Resort
- Time management
- Paid training
- Health insurance
12d
Food and Beverage Attendant (Full Time) - Holiday Inn and Suites Geelong
Holiday Inn —Geelong VIC
- Weekend availability
Sandwich Artist
Subway —North Geelong VIC
- Retail sales
Quick Apply
Lifestyle Assistant Manager - Ingenia's Lara Lifestyle
Ingenia Communities —Lara VIC
- Full-time
- Remote
- Organisational skills
- Employee discount
Housekeeping Supervisor - Crowne Plaza Geelong
Crowne Plaza Hotels & Resorts —Geelong VIC
- Weekend availability
- Supervising experience
- Organisational skills
- Leadership
10d
Guest Experience Host
Travel + Leisure Co. —Torquay VIC
- Part-time
- Sales
- Resort
Quick Apply
11d
Experienced Wait Staff (18 +)
Squires Loft Torquay —Torquay VIC
- Serving
- Hospitality
- Customer service
Quick Apply
13d

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Guest Service Agent

Oaks Hotels -
Geelong VIC

Quick Apply

Job Details

Full-time
$27.97 - $41.96 an hour
8 days ago

Benefits

Health insurance
Employee assistance program

Full Job Description

Company Description

Minor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 640 properties across more than 66 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America. Joining Minor means partnering with a diverse, expanding global organisation offering boundless opportunities to thrive and succeed.

Our people are the heart of our success, and we are committed to investing in your skills to support your career growth and advancement. You’ll feel valued as part of a tight-knit team, united in delivering exceptional guest experiences and thriving in a company dedicated to fostering an outstanding workplace culture.

Job Description

Oaks Vue Suites Geelong are looking for a full-time Guest Service Agent who is passionate about providing excellent customer service to join the team.

The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth check-ins and check-outs to insights on the local attractions and eateries, you will be remembered for your superb customer service and positive energy.

Key Responsibilities Include:

Provide a warm and friendly reception to guests upon arrival, ensuring a smooth and efficient check-in process while addressing any immediate inquiries or needs.
Maintain clear and courteous communication with guests, colleagues, and stakeholders across various channels, including in-person, phone, and email, to provide exceptional service.
Oversee the accurate processing of guest reservations, updates, and special requests, utilising property management systems to ensure seamless scheduling and availability.
Act as a primary point of contact for guests throughout their stay, offering prompt assistance, resolving issues, and providing personalised recommendations to enhance their experience.

Shift Details (subject to change):

Rotating roster across Monday to Sunday
Shift times scheduled within 7:00am to 11:00pm
Immediate start available

Hourly Rates (excluding superannuation):

Monday - Friday: $27.97 per hour

Saturday: $34.96 per hour

Sunday: $41.96 per hour

Qualifications

Successful candidates will have:

Demonstrated background in delivering high-quality service within a hotel, hospitality, or customer-facing environment.
Exceptional ability to articulate information clearly and effectively across various mediums, ensuring precise and professional correspondence.
Consistently delivers an exceptional standard of service, exhibiting a proactive and positive approach to addressing guest needs and exceeding expectations.
Passionate about creating positive guest experiences, with a focus on attentive service and resolving issues efficiently.
Maintains a polished and professional presentation, reflecting the values and standards of the organisation.
Fully committed to a dynamic work schedule, including the ability to work weekends, public holidays, and varying shifts to meet operational requirements.

Additional Information

At Minor Hotels, we value our people as the heart of our success. Joining Minor means, you’ll enjoy a rewarding package designed to support your professional growth, wellbeing, and work-life balance:

Career Growth: Learning and development programs to boost your career.
Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family.
Global Perks: International accommodation discounts across our hotel brands.
Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ.
Experiences: Discounted entertainment and activities.
Banking and Insurance: Exclusive health insurance offers and workplace banking benefits.
Wellness Boost: EAP and tailored wellness support

Our people drive the success of our business; We are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation, collaboration, and personal growth.

Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.

Quick Apply

Refine Your Search

guest service jobs in geelong, vic

Guest Service Agent

Casual Guest Service Agent

Casual / Part time Guest Services Agent / Hotel Receptionist

Wait Staff

Room Attendant (Part-time and Casual) | Crowne Plaza Geelong

Food Services Assistant

F&B Attendants (Part-time/ Casual) | Holiday Inn & Suites Geelong

Hospitality Management Opportunities VIC - Duty Managers/Assistant Venue Managers/Venue Managers

Housekeeping Room Attendant (Only Full Time & Part Time)| Holiday Inn & Suites Geelong

Kitchen Hand (Part time/ Casual) | Holiday Inn & Suites Geelong

Experienced Wait Staff 18+

Linen Co-ordinator & Guest Services - Housekeeping Attendant

Night Auditor (Part Time and Full Time) - Crowne Plaza Geelong

Room Attendant

Food and Beverage Attendant (Full Time) - Holiday Inn and Suites Geelong

Sandwich Artist

Lifestyle Assistant Manager - Ingenia's Lara Lifestyle

Housekeeping Supervisor - Crowne Plaza Geelong

Guest Experience Host

Experienced Wait Staff (18 +)

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