In-Demand Customer service manager Jobs in Forbes, Nsw

Retail Store Manager - Forbes
The Reject Shop —Forbes NSW
- Weekend availability
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- Parental leave
- Employee assistance program
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BERNARDI GROUP PTY LTD —Forbes NSW
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HUTCHEON & PEARCE —Forbes NSW
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Apprentice Parts Interpreter - Forbes
HUTCHEON & PEARCE —Forbes NSW
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BERNARDI GROUP PTY LTD —Forbes NSW
2027 Hutcheon and Pearce Service Technician Apprenticeship
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Retail Store Manager - Forbes
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Proven leadership experience in a retail or customer-focused role. Develop and inspire your team to grow into confident, capable retail leaders.

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Retail Store Manager - Forbes

The Reject Shop -
Forbes NSW

Apply Now

Job Details

Full-time

Benefits

Parental leave
Employee assistance program

Qualifications

Customer service
Organisational skills
Leadership
Communication skills

Full Job Description

You’ve seen the headlines. You’ve heard the hype. The Reject Shop is now part of global retail leader Dollarama, and we’re preparing for a major transformation in 2026. With store conversions, a refreshed customer experience and plans to grow to 700 stores, we’re building strong teams now to lead the change.

Forbes is part of that journey, and we’re looking for a hands-on Retail Store Manager to take the lead. This is your chance to step into a leadership role now and help shape the future of The Reject Shop. You’ll bring energy, purpose and a people-first mindset to your store, while driving operational excellence and building a team that’s ready to deliver great results and embrace what’s ahead.

What you’ll be doing:

Lead from the front and create a high-energy, inclusive culture where your team feels empowered and customers feel welcomed
Be hands-on in your approach, supporting your team on the floor and setting the standard for service and execution
Drive store performance through strong operational execution and achieving sales targets
Champion customer service and ensure every customer walks away with a great experience
Develop and inspire your team to grow into confident, capable retail leaders
Keep it safe by ensuring your team and store operate in a safe and supportive environment
Problem-solve day-to-day challenges with confidence and calm

What you bring:

Proven leadership experience in a retail or customer-focused role
A natural ability to motivate and influence — you get the best out of people
Strong communication and organisational skills
A passion for customer service and team development
A solutions mindset and the drive to get things done

What we offer:

Competitive salary plus annual bonus (up to 10% of your salary)
Team Member discount for you and your immediate family
Work-life balance with a rotating roster — work only 1 in 3 weekends and flexible work options
Paid parental leave for primary and secondary caregivers
Employee Assistance Program (EAP) offering free, confidential support for you and your family
Instant access to your pay with Humanforce Thrive
Be part of a supportive, inclusive and fun culture where your wellbeing matters

Ready to lead the change? Apply Now

Please note: Due to the high volume of applications, we are not be able to contact every applicant directly. Candidates who meet the role criteria will be contacted, and all unsuccessful applicants will be notified via email.

Apply Now

Refine Your Search

customer service manager jobs in forbes, nsw

Retail Store Manager - Forbes

Customer Service Officer

Inventory Coordinator

Customer Service Manager

Parts Interpreter

Apprentice Parts Interpreter - Forbes

Supermarket Team Member

2027 Hutcheon and Pearce Service Technician Apprenticeship

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