In-Demand Call centre Jobs in Edinburgh North, Sa

Customer Service Officer - Mawson Lakes SA
CSR —Mawson Lakes SA
- Full-time
- CRM software
- Customer service
Quick Apply
Customer Service Representative
Datacom —Golden Grove SA
- Full-time
- Hospitality
- Customer service
- Typing
- Parental leave
- Referral program
Quick Apply
3d
Customer Service Representative - Full Time
Datacom —Modbury SA
- $50,000 - $55,000 a year
- Full-time
- Hospitality
- Customer service
- Senior Secondary Certificate of Education
- Parental leave
- Referral program
Quick Apply
Multiple Customer Service roles -Graduate Opportunities
Workskil Australia Ltd —Enfield SA
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
12d

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Customer Service Officer - Mawson Lakes SA

CSR -
Mawson Lakes SA

Quick Apply

Job Details

Full-time

Qualifications

CRM software
Customer service
Call center experience
SAP
Logistics

Full Job Description

Customer Service Officer - Mawson Lakes

Supportive team culture
Dynamic, site-based role where no two days are the same
Opportunities to grow your skills and career

If you're ready to step into a role where no two days are the same, and where you can truly make an impact-we want to hear from you!

About the Role

We're looking for a dynamic and driven Customer Service Officer to join our Interior Systems team at our CSR Mawson Lakes site -a team that's passionate about shaping spaces for life and delivering next-level customer experiences.

You'll be at the heart of our customer experience-keeping things moving, solving problems, and delivering excellence every day.

Key Responsibilities

Deliver exceptional customer service via phone, email, and system channels
Process customer orders accurately and efficiently (moderate-high complexity)
Provide product, technical, and sales support across multiple brands
Proactively manage stock availability, lead times, and order fulfilment issues
Liaise with logistics to coordinate timely and cost-effective deliveries
Keep customers informed on order status, delays, and solutions
Investigate and resolve customer enquiries, complaints, and returns
Maintain accurate data and reporting within SAP/CRM systems
Collaborate with sales, operations, and dispatch teams to deliver outcomes
Contribute to continuous improvement initiatives and process enhancements

What You Bring

You're someone who thrives in fast-paced environments and loves being part of a team that genuinely supports each other:

3-5 years in customer service or call centre roles
A natural communicator with a professional, customer-first mindset
Confidence handling complex queries and multiple systems
Experience with SAP, CRM platforms, and order management processes (advantageous)
Strong collaboration skills across sales, operations, and logistics
A proactive attitude and passion for continuous improvement
Team player mentality with a drive to succeed together

Why Join CSR?

Collaborative, supportive leadership with an open-door policy.
Career growth opportunities within a leading national business.
Strong work-life balance, with a supportive and collaborative team culture.
Rewarding career with on-the-job learning, development, and upskilling opportunities within and across our brands
Supportive and team-oriented culture that fosters innovation and inclusion. You'll be surrounded by talented colleagues who are passionate about their work and committed to helping each other succeed.
Attractive salary and benefits, including access to exclusive discounts and offers.
Enjoy a dynamic, site-based role where no two days are the same.

How to Apply:

Just click on the Apply for this job button.

We encourage you to apply even if you don't meet 100% of the requirements. If you're passionate about making a positive impact and you see yourself in this role, we'd love to hear from you!

At CSR, we're building a better future together.

We are a team of 2,600 people across Australia and New Zealand, and we are all collaborating every single day towards a shared purpose - 'Building solutions for a better future'. As a leading Australian Manufacturing business, we're at the forefront of developing innovative, sustainable, and high performing building products and systems.

At CSR, we put people first. We are committed to creating a safe, respectful, supportive, and inclusive working environment that enables everyone to feel valued, grow and truly thrive. We are committed to providing equal opportunity for everyone and welcoming people of all backgrounds, identities, experiences, abilities, and life stage.

To find out more about us, visit www.csr.com.au

We have a strong commitment to workplace health and safety and the wellbeing of our people. Successful candidates will be required to undertake a pre-employment medical including drug and alcohol screening and a background check.

Quick Apply

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call centre jobs in edinburgh north, sa

Customer Service Officer - Mawson Lakes SA

Customer Service Representative

Customer Service Representative - Full Time

Multiple Customer Service roles -Graduate Opportunities

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