In-Demand Spare parts Jobs in Dural Nsw

Customer Service Officer - Spare Parts
BEUMER Group —Belrose NSW
- Urgently hiring
- Hybrid work
- Customer service
- ERP systems
- Administrative experience
Quick Apply
Trade Counter Assistant - HVAC-R St Leonards (TH)
Reece Group —St Leonards NSW
- Weekend availability
- Plumbing
- Leadership
- Retail sales
- On-the-job training
- Parental leave
Trade Counter Assistant - HVAC-R Rooty Hill (TH)
Reece Group —Rooty Hill NSW
- Full-time
- Plumbing
- Leadership
- Retail sales
- On-the-job training
- Parental leave
Spare Parts Interpreter
Multispares Limited —Pemulwuy NSW
- Sales
- Customer service
- Administrative experience
Delivery Driver / Warehouse Assistant - (HVAC) Rooty Hill
Reece Group —Rooty Hill NSW
- Weekend availability
- Customer service
- Plumbing
- Retail sales
- Annual leave
- Parental leave
12d
Maintenance | Handyperson
Funlab —North Ryde NSW
- $67,000 - $74,500 a year
- Full-time
- Computer skills
- Employee assistance program
Data Center IT Operations Technician, Data Center Operations
Amazon Corporate Services Pty Ltd —Eastern Creek NSW
- Full-time
- Senior Secondary Certificate of Education
- AWS
Service Support Coordinator
Leica Microsystems —Lane Cove NSW
- Full-time
- Salesforce
- Engineering
- Bachelor's degree
- Annual leave
Forklift Operator / Stores Person
WEST-TRANS EQUIPMENT —Mulgrave NSW
- Full-time
- Forklift
- Computer skills
Quick Apply
Key Account Manager, WI Transport
Xylem —Parramatta NSW
- Full-time
- CRM software
- Sales
- Salesforce
- Health insurance
- Gym membership
9d
Warehouse Operator - Sydney, Australia
Arjo —Eastern Creek NSW
- Full-time
- Forklift
- Microsoft Office
- Administrative experience
13d
Asset Maintenance Specialist (Technician) Product Service Engineer
Vanderlande Industries —Sydney NSW
- Full-time
- Analysis skills
- Leadership
Maintenance Manager
Visy —Sydney Western Suburbs NSW
- Full-time
- Maintenance
- Manufacturing
- Leadership
Electrical Engineering Technician -Tower Cranes
Strictly Cranes (Aus) Pty Ltd —Regents Park NSW
- $78,000 - $80,000 a year
- Full-time
- Electrical experience
- In-person
Quick Apply
3d
HW Fitter Day Shift
The Arnott's Group —Huntingwood NSW
- Day shift
- Manufacturing
- Parental leave
- Gym membership
Maintenance Manager
Lactalis Australia Pty Ltd —Lidcombe NSW
- Full-time
- Maintenance
Quick Apply
Support Technician
XAG Australia —Seven Hills NSW
- Full-time
- Typing
- Communication skills
Technical Services Engineer
Zoll Medical Corporation —St Leonards NSW
- On call
- Management
- Engineering
- Microsoft Office
Maintenance Manager - Board, Warwick Farm
Visy —Sydney Western Suburbs NSW
- Full-time
- Maintenance
- Electrical experience
- Budgeting
- Parental leave
- Employee assistance program
5d
Service Technician
ASSA ABLOY —Smithfield NSW
- Overtime
- Customer service
- Communication skills

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Customer Service Officer - Spare Parts

BEUMER Group -
Belrose NSW

Quick Apply

Job Details

Full-time

Qualifications

Customer service
SAP
Supply chain
ERP systems
Logistics
Administrative experience
Manufacturing
AI
Communication skills

Full Job Description

Company Description

Conveying, loading, palletising, packing, sorting and distributing - BEUMER Group develops and produces technically leading intralogistics systems for the global market. Our employees are characterised by excellent know-how and a strong will to consistently develop themselves further. We do our utmost to promote this claim: within the framework of a family-like cooperation characterised by high mutual esteem and a culture of trust that creates stability and security. Our common goal: to implement outstanding and innovative projects worldwide.

Job Description

The Customer Service Officer – Spare Parts plays a critical role in delivering exceptional customer support and ensuring a positive customer experience throughout the spare parts order fulfilment process. This role is responsible for managing customer enquiries, preparing quotations, processing orders, coordinating procurement and logistics activities, handling customer issues, and supporting both local and intercompany transactions.

The position acts as a key link between customers, suppliers and internal stakeholders, ensuring accurate order processing, seamless communication and high-quality service delivery.

Success in this role looks like:

Providing responsive, accurate and customer-focused support across phone, email, customer portals and face-to-face interactions where required.
Managing customer and supplier quotations, orders and procurement activities accurately and within agreed service levels.
Coordinating end-to-end spare parts fulfilment, including logistics, import/export activities and stakeholder communication.
Preparing customer invoices and processing supplier invoices to support timely Accounts Receivable and financial processing requirements.
Maintaining accurate order, transaction and customer records within ERP systems (SAP) and Microsoft 365.
Managing customer concerns through timely resolution or appropriate escalation.
Building effective relationships with customers, suppliers and internal stakeholders to achieve service and delivery outcomes.
Contributing to continuous improvement initiatives and leveraging approved digital and AI tools to enhance efficiency and service quality.

Key responsibilities include:

Managing customer enquiries relating to spare parts, orders, pricing, availability and delivery requirements.
Preparing and processing customer and supplier quotations, sales orders and procurement requests.
Coordinating the end-to-end spare parts fulfilment process, including supplier liaison, logistics coordination and customer communication.
Preparing customer invoices and processing supplier invoices to support accurate and timely financial processing.
Coordinating import and export activities, including freight bookings, shipment tracking and documentation.
Maintaining accurate order, transaction and customer records within SAP and Microsoft 365 systems.
Monitoring order progress and proactively communicating updates, delays and resolutions to customers.
Managing customer issues and complaints through timely resolution or appropriate escalation.
Building effective relationships with customers, suppliers and internal stakeholders to support successful service and delivery outcomes.
Contributing to continuous improvement initiatives and supporting the effective use of digital tools and approved AI technologies.
Providing general administrative and operational support to the Customer Support team as required.

Qualifications

What you’ll bring:

Minimum 3 years' experience in customer service, order management, customer support or spare parts administration.
Experience managing quotations, purchase orders, invoicing and logistics processes.
Experience using ERP systems, preferably SAP.
Strong attention to detail and a commitment to maintaining accurate customer, order and transaction records.
Excellent written and verbal communication skills with a strong customer-focus.
Proven ability to manage competing priorities while delivering high levels of service and accuracy.
Experience working collaboratively with customers, suppliers and internal stakeholders.
Confidence handling customer enquiries, complaints and service-related issues professionally.

Additional skills and experience (desirable):

Experience supporting import/export and international supply chain activities.
Exposure to procurement or procure-to-pay processes.
Experience within an engineering, automation, manufacturing or spare parts environment.
Exposure to AI-enabled workplace tools such as Microsoft Copilot or similar technologies.

Additional Information

Why Join BEUMER?

At BEUMER Group, we design and deliver innovative engineering and automation solutions that support some of the world’s most critical infrastructure. Our teams are driven by collaboration, integrity, and a strong commitment to customer outcomes.

What we offer:

A global organisation with a strong local Australian presence
A supportive and collaborative team culture within Customer Support
Opportunities to work across local and international stakeholders
Exposure to technically complex products and spare parts operations
A stable, essential industry with long‑term career development opportunities
A workplace that values safety, inclusion, and continuous improvement

If you’re a customer‑focused professional who enjoys working in a fast‑paced support environment and wants to be part of a global organisation, we’d love to hear from you.

Immediate Start Available

If you’re ready for a challenging and rewarding role, and meet the eligibility requirements, we encourage you to apply today!

Quick Apply

Refine Your Search

spare parts jobs in dural nsw

Customer Service Officer - Spare Parts

Trade Counter Assistant - HVAC-R St Leonards (TH)

Trade Counter Assistant - HVAC-R Rooty Hill (TH)

Spare Parts Interpreter

Delivery Driver / Warehouse Assistant - (HVAC) Rooty Hill

Maintenance | Handyperson

Data Center IT Operations Technician, Data Center Operations

Service Support Coordinator

Forklift Operator / Stores Person

Key Account Manager, WI Transport

Warehouse Operator - Sydney, Australia

Asset Maintenance Specialist (Technician) Product Service Engineer

Maintenance Manager

Electrical Engineering Technician -Tower Cranes

HW Fitter Day Shift

Maintenance Manager

Support Technician

Technical Services Engineer

Maintenance Manager - Board, Warwick Farm

Service Technician

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