In-Demand Deputy general Jobs in Docklands, Vic

Customer Service Representative - Outbound
Percepta —Melbourne VIC
- Sales
- Customer service
- Senior Secondary Certificate of Education
Quick Apply
Junior School Receptionist (K-1)
Lowther Hall Anglican Grammar School —Essendon VIC
- Temporary
- In-person
Business Support Officer
Department of Justice and Community Safety —Melbourne City Centre VIC
- $81,496 - $98,955 a year
- Full-time
- Management
- Microsoft Office
- Administrative experience
9d
Business Support Officer
Victorian Government —Melbourne VIC
- $81,496 - $98,955 a year
- Full-time
- Management
- Microsoft Office
- Administrative experience
9d
Associate to a Judicial Officer of the County Court of Victoria (Criminal, Common, Commercial)
Victorian Government —Melbourne VIC
- $81,496 - $90,227 a year
- Full-time
- Writing skills
- Analysis skills
- Associate degree
12d
Associate to a Judicial Officer of the County Court of Victoria (Criminal, Common, Commercial)
Court Services Victoria —Melbourne City Centre VIC
- Full-time
- Writing skills
- Analysis skills
- Associate degree
11d
Site Quality Head
Moderna, Inc. —Melbourne VIC
- Full-time
- Master's degree
- Analysis skills
- Bachelor's degree
- Annual leave
3d
Pharmacy Student
Peter MacCallum Cancer Centre —Parkville VIC
- Full-time
- Research
- Bachelor's degree
- Computer skills
Preoperative Planned Surgery Innovation Lead
Eastern Health —Box Hill VIC
- Part-time
- Microsoft Excel
- Administrative experience
- Organisational skills
- Health insurance
- Employee assistance program
3d
Casual Residential InReach/ Better@Home Medical Officer
Austin Health —Heidelberg VIC
- Contract
- Medicine
- Communication skills
- Health insurance
Deputy General Counsel
Victorian Government —Melbourne VIC
- $240,938 - $310,385 a year
- Full-time
- Management
- Analysis skills
- Leadership
12d
Manager, Communications and Advocacy
Catholic Education Commission of Victoria —Melbourne VIC
- Marketing
- Leadership
- Communication skills
5d
Deputy Practice Manager - HC - Practice Support
Advara HeartCare —Balwyn VIC
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Parental leave
10d
Deputy General Counsel
Department of Justice and Community Safety —Melbourne City Centre VIC
- $240,938 - $310,385 a year
- Full-time
- Management
- Analysis skills
- Leadership
12d
Casual Residential InReach/ Better@Home Medical Officer
Victorian Government —Melbourne VIC
- Medicine
- Communication skills
- Health insurance
Managing Principal Solicitor, Prosecutions & Inquiries
Department of Health —Melbourne City Centre VIC
- Full-time
- Recruiting
- Communication skills
- Negotiation
13d
Managing Principal Solicitor, Prosecutions & Inquiries
Victorian Government —Melbourne VIC
- $142,790 - $191,084 a year
- Full-time
- Recruiting
- Communication skills
- Negotiation
13d
Executive Director & General Counsel, Legal Services
Victorian Government —Melbourne VIC
- $310,386 - $447,266 a year
- Full-time
- Leadership
- Communication skills
3d
Solicitor
Department of Education —Melbourne City Centre VIC
- Full-time
- Bachelor's degree
2d
Executive Director & General Counsel, Legal Services
Victoria Police —Melbourne City Centre VIC
- $310,386 - $447,266 a year
- Full-time
- Leadership
- Communication skills
3d

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deputy general jobs near docklands, vic

Customer Service Representative - Outbound

Percepta -
Melbourne VIC

Quick Apply

Job Details

Qualifications

Outbound sales
Sales
Customer service
Call center experience
Lead generation
Senior Secondary Certificate of Education
Education
Organisational skills
Business planning
Communication skills
Marketing

Full Job Description

Customer Service Representative - Outbound
AU-VIC-Melbourne

Description

Join our team as a Customer Service Representative – Outbound and immerse yourself in a role where every interaction is an opportunity to exceed expectations and turn challenges into triumphs!

What We Offer:

Vibrant Culture: Experience our values in action every day, fostering a supportive environment where your voice matters and your contributions are celebrated.
Team Spirit: Join a close-knit team that values collaboration, growth, and open communication, empowering you to thrive in a dynamic environment.
Diversity & Fun: Embrace diversity and inclusivity in a workplace that values individuality and encourages fun, fostering a sense of belonging for all.

Your Role:

A Customer Service Representative – Outbound is primarily responsible for undertaking marketing programs on behalf of the Client to assist in their development of strategic business plans. Marketing campaigns include Owner Dialogue (Welcome and Anniversary calls) and CRM Administration.

Responsibilities

Work through a campaign list and make outbound calls to customers.

Ability to communicate information to customers in a confident and knowledgeable manner.

Ensuring any promise made or undertaking given to the customer is followed through.

Recognising when it is appropriate to seek advice or escalate a question to a Team Leader or Deputy, due to the customer concern pushing the boundaries of your knowledge and authority,

Entering changes to contact details in the database and detailing the requirements for follow up calls when necessary.

Promoting the Company product in a positive manner including recommending the purchase of Company products where applicable.

Lead generation including brochure, test drive requests and quotes.

Identifying sales opportunities for follow up by Dealers.

Use common call centre telephone and computer technology.

Communicate effectively and work in a customer contact centre environment.

Attend training courses and manage professional development.

Follow occupational health & safety policy and procedures.

Manage customer relationships and liaise effectively with stakeholders.

Follow the client’s privacy and confidentiality guidelines when communicating with customers.

General administrative duties including report preparation.

Assist in special projects and participate in any other duties as requested.

Adheres to Percepta global values.

What You Bring:

Education

Has completed a high school certificate

Has either completed or is currently studying a tertiary qualification or equivalent in a consumer/customer contact field or Marketing Discipline.

Experience

Has had at least 2 to 4 years of work experience in a customer service role either face to face or over the phone

Communicates both verbally and in written correspondence to an above average standard

Has had at least 1 year of work experience in outbound sales/customer service in a call centre environment

Skills

Proven successful customer service experience.

Proven successful sales experience

Excellent verbal and written communication skills.

An appreciation and understanding of the role the company plays in the marketplace.

Maintain a positive, professional and pro-active attitude towards customer enquiries.

Provide clear, professional and accurate written responses to customers when requested, using standard letters where appropriate and email.

Deliver quality performance.

Ability to build rapport and promote a positive image to customers.

Ability to relate to and deliver Percepta mission and values.

Advanced organisational skills.

Ability to seek advice or escalate issues when necessary.

Successful completion of secondary studies and/or trade certification.

Quick Apply

Refine Your Search

deputy general jobs in docklands, vic

Customer Service Representative - Outbound

Junior School Receptionist (K-1)

Business Support Officer

Business Support Officer

Associate to a Judicial Officer of the County Court of Victoria (Criminal, Common, Commercial)

Associate to a Judicial Officer of the County Court of Victoria (Criminal, Common, Commercial)

Site Quality Head

Pharmacy Student

Preoperative Planned Surgery Innovation Lead

Casual Residential InReach/ Better@Home Medical Officer

Deputy General Counsel

Manager, Communications and Advocacy

Deputy Practice Manager - HC - Practice Support

Deputy General Counsel

Casual Residential InReach/ Better@Home Medical Officer

Managing Principal Solicitor, Prosecutions & Inquiries

Managing Principal Solicitor, Prosecutions & Inquiries

Executive Director & General Counsel, Legal Services

Solicitor

Executive Director & General Counsel, Legal Services

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