In-Demand Helpdesk Jobs in Darwin, Nt

Technology Services Support Consultant
KPMG Australia —Darwin NT
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Parental leave
Quick Apply
Guest Service Agent
Accor Apartments & Realty —Darwin NT
- Weekend availability
- Hospitality
- Front desk
- Communication skills
6d
Technology Services Support Consultant
KPMG —Darwin NT
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Parental leave
Site Administrator
Compass Group Australia —Darwin NT
- $95,053 a year
- Urgently hiring
- Hospitality
- Customer service
- Microsoft Office
- Free food
Permanent Part-Time Retail Merchandiser - Casuarina NT
CROSSMARK Australia —Casuarina NT
- Part-time
- Merchandising
- No experience needed
- Paid training
Quick Apply
3d
Operations Supervisor
K & S Freighters —Berrimah NT
- Customer service
- Communication skills
- Health insurance
- Parental leave

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2+ years of Experience in Level 2/3 desktop support. This role will provide onsite/ on-call assistance to end users within the organization’s desktop computing…

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Technology Services Support Consultant

KPMG Australia -
Darwin NT

Quick Apply

Job Details

Full-time

Benefits

Parental leave
Salary packaging

Qualifications

Microsoft Word
ITIL Certification
Microsoft Excel
Microsoft Outlook
Management
Microsoft Office
ServiceNow
Communication skills

Full Job Description

Job Description

Our Connected Technology Group (CTG) defines and drives the digital, data and technology strategy for KPMG. We have an important advocacy role for technology in the market and across KPMG, working with our technology leaders to build our market presence. We cultivate collaboration and integrate tech execution across our business, driving a firmwide approach to how we go-to-market and build the capability of our people and attract new talent.

As a team member of the NT TechZone, this role represents the “face of IT”, focused on providing the highest level of customer service. Using innovative solutions, the role is required to ensure that we service our customers as quickly and efficiently as possible.

Essential to the role is your fascination and love of technology and your desire to try new things and see how they work. You understand that it is important not only to help fix equipment, but to build positive customer relationships with free technical advice and timely repairs.

This is a 12-month max-term contract.

Your Opportunity

Front-facing TechZone duties: Maintain a customer-centric area where users can approach and receive technical support
Inventory management: Ensure our laptop and peripheral stock is received, maintained, and managed
Floorwalking and desk management: Get out and engage with our user base on their working floors, as well as pick up any technical faults before they’re reported

How are you extraordinary?

You enjoy working in the details, with a proactive attitude towards accuracy and deadlines.
You get things done! You’re organised, efficient, and have a high attention to detail to deliver impactful outcomes.
You are passionate about the importance of fantastic communication to share ideas, inspire, and create change. You are able to digest, distill, and communicate complex concepts in both written and verbal forms.

Your Experience

Strong customer and communication skills
Proficiency in Microsoft 365 Suite (Outlook, Excel, Word)
Experience using ServiceNow (or other service management tools) for Incident and Request resolution
Knowledge in ITIL practices, and preferred certification in ITIL 3 or 4
Sound understanding of Windows architecture and tools, as well as decent proficiency in Mac architecture and tools
Sound understanding of mobile technologies, such as iOS and Android troubleshooting

Additional Information

KPMG is a professional services firm with global outreach and deep sector experience. We work with clients across an array of industries to solve complex challenges, steer change and enable growth.

Our people are what make KPMG the thriving workplace that it is and what sets us apart is that we know great minds think differently. Collaborate with a team of passionate, highly skilled professionals who’ve got your back. You’ll build relationships with unique and diverse colleagues who will provide you with the support you need to be your best and produce meaningful and impactful work in an inclusive, equitable culture.

At KPMG, you’ll take control over how you work. We’re embracing a new way of working in many ways, from offering flexible hours and locations to generous paid parental leave and career breaks. Our people enjoy a variety of exciting perks, including retail discounts, health and wellbeing initiatives, learning and growth opportunities, salary packaging options and more.

Diverse candidates have diverse needs. During your recruitment journey, information will be provided about adjustment requests. If you require additional support before submitting your application, please contact the Talent Attraction Support Team.

At KPMG every career is different, and we look forward to seeing how you grow with us.

KPMG Australia: grow with us!

Quick Apply

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helpdesk jobs in darwin, nt

Technology Services Support Consultant

Guest Service Agent

Technology Services Support Consultant

Site Administrator

Permanent Part-Time Retail Merchandiser - Casuarina NT

Operations Supervisor

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