At Ambulance Victoria (AV) we are proud to share our commitment to save and improve lives by providing outstanding care for our patients. This is our promise to every patient, and it sits at the heart of everything we do. No matter what corporate or support role you play in delivering our critical services to Victorians, you will join a team dedicated to bringing our vision to be a world leading ambulance service to life.
We are seeking a Senior Officer HR Support to be trusted and proactive professional who works closely with others to help build a safe, skilled, accountable and motivated workforce. They provide reliable and consistent HR support that helps employees have a positive experience at work while contributing to Ambulance Victoria's success.
This position is offered on a part-time basis (16 hours per week, days negotiable) for a fixed term of 12 months to cover a period of parental leave. While WFH/Hybrid options are available, it is essential that the successful applicant maintains a presence at Doncaster in line with our hybrid working model.
About the role
Reporting to the Senior People Partner, responsibilities of this position include, but not limited to:
- Provide HR Services across the entire employee lifecycle, assessing needs and implementing appropriate service delivery to ensure initial advice, service and referral is completed efficiently
- Foster continuous improvement by identifying and applying development within their professional field to local problem solving, and HR policy and process changes
- Work collaboratively with People & Culture Advisors to assist with various Employee Relations, Remuneration and Payroll enquiries, policies and practices
- Gather and interpret information from a variety of sources and investigates options for key management action
- Ensure the appropriate authorisation and documentation processes are followed in relation to a variety of HR processes
- Maintenance of the Working with Children Check (WWCC) register, ensuring all required staff hold valid and current clearances in accordance with legislative requirements
About you
To be considered for this position you will possess:
- Tertiary qualification in HR or related field (desirable)
- Proven experience in a generalist Senior Officer HR position, preferably in the public sector
- Proven ability to adapt theoretical knowledge of current HR issues across a large, geographically disparate organization
- A strong working knowledge and application of HR practices, regulations and legislation
- Highly proficient use of Microsoft applications such as Word, Excel and Outlook
Please see the position description for a full list of position requirements and key selection criteria.
Working at Ambulance Victoria
As a valued member of AV you will enjoy a professional working environment that recognises the importance of work/life balance. We offer salary packaging options, generous personal leave entitlements, accrued days off for full time roles, and other benefits including free on-site parking.
We believe our people are our greatest resource and the sustainability of our workforce depends on how well we utilise our people's skills and abilities and whether our staffing reflects the diversity of the Victorian community. If you are ready to be an integral part in bringing our values of Care, Accountability, Respect and Excellence to life at AV, we want to hear from you!
Important information
By applying for a position, you agree to undertake an assessment of any Secondary Employment or outside interests, in line with AV's Secondary Employment procedure. This is required to ensure there is no perceived or actual conflict of interest for AV should you be successful and commence in the role.
Successful applicants will need to be willing to complete pre-employment screening including references, misconduct and Police Checks.
This position is classified AV3 under the Ambulance Victoria (Management and Administrative Staff) Enterprise Agreement 2025.
The position description can be found on the AV Careers website https://careers.ambulance.vic.gov.au.
How to apply
Your application is an integral part of the selection process and should include
- Cover letter outlining your experience and interest in the position
- Current resume
When submitting your application you will be required to respond to the following:
- Describe how you maintain a high level of engagement and focus when completing routine tasks that require consistent accuracy and attention to detail?
- Can you provide an example of how you have developed and maintained positive working relationships with colleagues across different departments through effective communication and collaboration?
Please note: Answers are limited to 500 words each and a separate document responding to the key selection criteria is not required.
Applications must be submitted by 11.59pm AEST on Monday 24 August 2026. Applications must be submitted via the AV Careers Centre website https://careers.ambulance.vic.gov.au to be considered. Emailed applications will not be accepted.
For further information, please refer to ‘Applying for a position with Ambulance Victoria‘. For any further queries please contact recruitment via [email protected] or 03 9840 3653.
At all levels of our organisation a diverse and inclusive workforce allows us to deliver the Best Care to the Victorian community, and helps create a healthier, more productive workplace for our people. In the event you require a reasonable adjustment to support your application for this role, please contact us at [email protected] and a member of our Recruitment & Selection team will be in touch.
