In-Demand Client manager | disability & Jobs in Central Coast Nsw

Client Manager | Disability & Community Services
All About Caring —Central Coast NSW
- $70,000 - $72,000 a year
- Full-time
- Hybrid work
- Organisational skills
- Employee assistance program
Quick Apply
14d
Aged CareCo-ordinator-Central Coast/Newcastle
HomeCare Australia —Central Coast NSW
- $40 - $43 an hour
- Part-time
- Microsoft Office
- Patient care
- EMR systems
- On-the-job training
- Work from home
Quick Apply
9d
Assistant Manager - Gosford Youth Justice Community Office, Youth Justice
NSW Department of Communities and Justice —Gosford NSW
- $125,500 - $137,098 a year
- Full-time
- Social Work
- Employee assistance program
Clinical Manager - Holy Cross Kincumber
Catholic Healthcare —Kincumber NSW
- $65.20 - $69.30 an hour
- Weekend availability
- Nursing
- Bachelor's degree
- Leadership
- Health insurance
Quick Apply
10d
Sales Representative
TTEC —Gosford NSW
- $65,000 a year
- Rotating roster
- Hybrid work
- CRM software
- Sales
- Negotiation
Quick Apply
Centre Manager
AMA Prestige —West Gosford NSW
- Full-time
Occupational Therapist - Frank Baxter Youth Justice Centre, Youth Justice
NSW Department of Communities and Justice —Kariong NSW
- $78,000 - $125,500 a year
- Part-time
- Experience working with children
- Employee assistance program
1d
Psychologist - Frank Baxter Youth Justice Centre, Youth Justice
NSW Department of Communities and Justice —Kariong NSW
- $79,592 - $118,316 a year
- Full-time
- Employee assistance program
3d
Cleaner - PT - Kariong Mountains HS
Downer Group —Kariong NSW
- Part-time
- Cleaning
- Communication skills
- Employee assistance program
Team Leader - Speech Pathology Services
ORS —Gosford NSW
- Full-time
- Hybrid work
- Private practice
- Parental leave
Occupational Therapist
ORS —Gosford NSW
- $80,000 - $110,000 a year
- Full-time
- Remote
- Work from home
- Parental leave
New Graduate Occupational Therapist
ORS —Gosford NSW
- Full-time
- Hybrid work
- Paediatrics
- Parental leave
11d

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Client Manager | Disability & Community Services

All About Caring
Central Coast NSW

Quick Apply

Job Details

Permanent | Full-time
$70,000 - $72,000 a year
14 days ago

Benefits

Birthday leave
Employee assistance program

Qualifications

Driver Licence
Risk management
Organisational skills

Full Job Description

Client Manager | Disability Services

Flexible Hybrid Role

Birthday Leave

Career Growth Opportunities

Relationship-Focused Leadership Role

❤️ Make a Genuine Difference Every Day

About Us

For 25 years, All About Caring (AAC) has supported people with complex needs to live safer, more stable and more meaningful lives. We specialise in supporting people living with brain injury, spinal cord injury and degenerative neurological conditions, many requiring 24/7 supports delivered in their own homes or Specialist Disability Accommodation (SDA). Our clients, families, funders and clinical partners trust AAC to deliver consistent, safe and well‑coordinated services — even in the most complex environments.

About the Role

We are currently seeking an experienced and relationship-focused Client Manager to join our Client Services team. The Client Manager is the key relationship and service quality lead for an allocated portfolio of clients across shared supports, individual support and high-hours services.

This role is primarily client-facing, focused on building trusted relationships with clients, families, support coordinators, clinicians and other stakeholders while ensuring services remain safe, responsive, person-centred and sustainable. You will work closely with support teams, quality and clinical stakeholders, rostering specialists and client engagement teams to ensure exceptional service delivery and positive outcomes for clients.

Key Responsibilities

Manage an allocated portfolio of clients across multiple service types.
Build and maintain strong relationships with clients, families, support coordinators, clinicians and external stakeholders.
Conduct client reviews, evaluations and ongoing service monitoring to ensure supports meet individual goals and needs.
Provide leadership, guidance and supervision to Support Workers
Ensure compliance with NDIS Practice Standards, organisational policies and risk management requirements.
Manage incidents, feedback, quality improvements and client-related escalations.
Develop and review Support Management Plans and client documentation.
Collaborate with internal teams to drive service quality, continuity and positive client outcomes.
Support continuous improvement initiatives and contribute to sustainable service growth.

Ideal Candidate

Experience in disability, community services, health or a related sector.
Demonstrated experience managing client relationships, stakeholder engagement and service delivery.
Strong understanding of NDIS and SIL Practice Standards, person-centred practice and risk management.
Experience leading, coaching and supporting frontline teams.
Excellent communication, conflict resolution and relationship-building skills.
Strong organisational skills with the ability to balance multiple priorities.
Confidence using Microsoft 365 and client management systems.
Relevant qualification in Community Services, Disability, Nursing, Allied Health, Social Sciences, Business or a related field (desirable).
Current NDIS Worker Screening Check and a valid Australian Driver Licence.

What We Offer

Flexible hybrid working arrangements that support work-life balance.
Additional Birthday Leave because celebrating you matters.
A predominantly client-facing role where you can build meaningful relationships and make a real impact.
The opportunity to lead service quality and influence positive outcomes for people living with disability.
Career progression opportunities within a growing and innovative organisation.
Ongoing professional development, leadership training and support.
A collaborative and values-driven leadership team that genuinely supports its people.
Access to our Employee Assistance Program (EAP).
The opportunity to help shape the future of disability services and contribute to organisational growth.

We are a values-driven organisation and are looking to attract professionals who are passionate about delivering exceptional outcomes for clients while working collaboratively with colleagues and stakeholders.

Our Values

Reliable
Sustainable
Adaptive
Customer Focused
Collaborative
Values Driven

If you're passionate about building trusted relationships, driving exceptional outcomes and making a lasting impact in people's lives, this is your opportunity. Apply now and help shape the future of disability support.

Company Overview

At All About Caring, we are dedicated to making a positive impact on the lives of individuals with disabilities. We believe in providing compassionate care, fostering independence, and promoting inclusivity within our community. Join our team of dedicated professionals and be a part of something truly meaningful.

Quick Apply

Refine Your Search

client manager | disability & jobs in central coast nsw

Client Manager | Disability & Community Services

Aged CareCo-ordinator-Central Coast/Newcastle

Assistant Manager - Gosford Youth Justice Community Office, Youth Justice

Clinical Manager - Holy Cross Kincumber

Sales Representative

Centre Manager

Occupational Therapist - Frank Baxter Youth Justice Centre, Youth Justice

Psychologist - Frank Baxter Youth Justice Centre, Youth Justice

Cleaner - PT - Kariong Mountains HS

Team Leader - Speech Pathology Services

Occupational Therapist

New Graduate Occupational Therapist

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