In-Demand Customer success manager Jobs in Carlton, Vic

Customer Success Manager
Centorrino Technologies —Melbourne VIC
- $110,000 - $140,000 a year
- Full-time
- Hybrid work
- Communication skills
Quick Apply
Customer Success Manager
Timescapes —Melbourne VIC
- $90,000 - $105,000 a year
- Full-time
- Hybrid work
- Construction experience
- AI
- Communication skills
- Parental leave
- Employee assistance program
Quick Apply
Senior Customer Success Manager
RELEX —Melbourne VIC
- $100,000 - $200,000 a year
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- Data entry
Quick Apply
Technical Customer Success Manager
Triskele Labs —Melbourne VIC
- $100,000 - $120,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Presentation skills
- Communication skills
Quick Apply
Customer Service Manager
International Workplace Group plc —Heatherton VIC
- $54,500 - $66,000 a year
- Full-time
- Sales
- Commuter assistance
Customer Success Manager
E1 —Richmond VIC
- $80,000 - $120,000 a year
- Hybrid work
- Salesforce
- Parental leave
Quick Apply
5d
Customer Success Manager
blueAPACHE —Melbourne VIC
- Full-time
- Hybrid work
- CRM software
- Communication skills
- Health insurance
- Employee assistance program
Quick Apply
Customer Success Manager
Web Mobile Technology —Melbourne VIC
- Business
Customer Success Manager (Enterprise)
Heidi —Melbourne VIC
- Full-time
- Hybrid work
- Hospital experience
- Parental leave
Alumni Relations Manager
Monash University —Caulfield VIC
- $124,343 - $137,251 a year
- Full-time
- Hybrid work
- CRM software
- Analysis skills
- Budgeting
13d
Office Manager
Swiss Edutech Australia Pty Ltd —Melbourne VIC
- $80,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Bachelor's degree
Quick Apply
8d
Customer Success Manager
Cloud Factory —Melbourne VIC
- On call
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Manager, Customer Success
News Corp —Melbourne VIC
- Hybrid work
- Leadership
- Café
- Parental leave
5d
Customer Service Manager
Charge CrossFit —Northcote VIC
- Full-time
- Management
- Customer service
- Bachelor's degree
Quick Apply
Manager, Customer Success
REA Group —Richmond VIC
- Full-time
- Hybrid work
- Leadership
- Café
- Parental leave
Senior Customer Success Manager
SKUTOPIA —Altona VIC
- Full-time
- Warehouse
- AI
- Communication skills
Quick Apply
Head of Community / Customer Success Manager
Profitable Tradie —Melbourne VIC
- Full-time
- Remote
- Sales
- Leadership
- Communication skills
12d
General Manager Marketing (Australia)
Dabble —Richmond VIC
- $220,000 a year
- Hybrid work
- Budgeting
- Marketing
- Annual leave
- Work from home
Membership Manager
Fitness First —Melbourne VIC
- From $80,000 a year
- Full-time
- CPR Certification
- Sales
- Customer service
- Gym membership
Customer Success Manager
Thomson Reuters —Melbourne VIC
- Full-time
- Hybrid work
- CRM software
- Salesforce
- Office
- Tuition reimbursement
- Work from home

I want to receive the latest job alert for customer success manager in carlton, vic

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer success manager jobs near carlton, vic

Customer Success Manager

Centorrino Technologies
Melbourne VIC

Quick Apply

Job Details

Full-time
$110,000 - $140,000 a year

Qualifications

Cloud infrastructure
VMWare
Cybersecurity
Working with Children Check
Communication skills

Full Job Description

Join Centorrino Technologies: Innovate, Grow, and Thrive with Us!

At Centorrino Technologies (CT), we’re more than just tech—we’re a community that goes beyond expectations. We’ve been recognised as a Great Place to Work in 2025 and Top 5 Inspiring Workplaces for 2026, with an outstanding eNPS score of 68. And we’re not stopping there. We're on a mission to redefine the customer experience, and we need a passionate Customer Success Manager to join our team in Melbourne or Sydney.

Our Customer Success Manager is responsible for ensuring the long-term satisfaction, growth, and retention of our clients by providing exceptional service, support, and guidance. This role is pivotal in building and maintaining strong client relationships, helping clients maximise the value of our products and services. The CSM works closely with internal teams to address client needs, resolve challenges, and ensure a seamless experience. By tracking client health, delivering tailored training, and supporting account growth, the CSM ensures our clients achieve their desired outcomes while fostering loyalty and promoting product adoption.

Requirements

What you'll do:

Manage a portfolio of clients, building trusted relationships and ensuring they consistently realise value from our services.
Act as the primary relationship owner, understanding each client's business, goals, and evolving needs.
Drive customer satisfaction, retention, and account growth through proactive engagement and strategic account management.
Identify opportunities to upsell, cross-sell, and introduce services that deliver genuine business value.
Lead regular business reviews and strategic meetings with operational and executive stakeholders.
Partner with Service Delivery, Sales, Technical Services, and Projects teams to deliver a seamless customer experience and successful outcomes.
Advocate for customers internally, ensuring issues, priorities, and feedback are managed effectively.
Monitor customer health, identify risks early, and develop action plans to improve engagement and long-term success.
Support the adoption of new technologies and services, providing guidance to help customers maximise their investment.
Maintain customer success plans, account records, and share insights that drive service improvements and stronger customer outcomes.

What you'll bring:

Experience in Customer Success, Account Management, Service Delivery, or a similar client-facing role.

A proven ability to build trusted relationships and influence stakeholders at all levels.
Strong communication, presentation, and stakeholder management skills.
A customer-first mindset with a passion for delivering outstanding customer outcomes.
Experience identifying growth opportunities while maintaining a focus on customer retention and success.
Strong organisational and problem-solving skills, with the ability to manage multiple priorities.
Knowledge of managed IT services, cloud, infrastructure, networking, cybersecurity, and modern workplace solutions.
Experience working with leading technology vendors such as Microsoft, Cisco, HPE, Aruba, Fortinet, Palo Alto Networks, VMware, or similar.
A collaborative approach, working effectively across Sales, Service Delivery, Technical, and Project teams to achieve shared customer outcomes.

Benefits

Why You'll Love Working Here:

Our company is more than just a workplace, it's a hub of inspiration and creativity where employees love to work! Here's why:

Hybrid working (for majority of our roles) with team anchor days to support collaboration.
Extensive training and development opportunities that enable continual growth as part of your career planning.
Extensive discounts and benefits to maximise your money.
A choice of your IT equipment to maximise your success and access to cost-price tech for your personal needs.
Fun team events to celebrate achievements and connect with colleagues outside work as part of our engaging culture.

CT celebrates diversity and enables every voice to be heard as we drive to create the world we want. Apply today and be part of a team that values innovation, inclusivity, variety and diverse backgrounds.

Note: A valid Vulnerable People / Working with Children Check (WWCC) and Police Check are required.

Quick Apply

Refine Your Search

customer success manager jobs in carlton, vic

Customer Success Manager

Customer Success Manager

Senior Customer Success Manager

Technical Customer Success Manager

Customer Service Manager

Customer Success Manager

Customer Success Manager

Customer Success Manager

Customer Success Manager (Enterprise)

Alumni Relations Manager

Office Manager

Customer Success Manager

Manager, Customer Success

Customer Service Manager

Manager, Customer Success

Senior Customer Success Manager

Head of Community / Customer Success Manager

General Manager Marketing (Australia)

Membership Manager

Customer Success Manager

I want to receive the latest job alert for customer success manager in carlton, vic

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected