Tree of Goals Pty Ltd NDIS provider is hiring a Full time Rostering Officer role in Macquarie Fields, NSW. Apply now to be part of our team.
Requirements for this role:
- Flexible hours available
- 1 year of relevant work experience required for this role
Rostering Officer / Administration Coordinator – Tree of Goals NDIS Service provider
Location / Macquarie Fields, NSW
Are you an organised, people-focused professional with experience in disability or aged care services?
Join the team at Tree of Goals NDIS service provider and make a meaningful difference in the lives of participants every day.
We are currently seeking a motivated and reliable Rostering Officer / Administration Coordinator with strong customer service and administration skills to start immediately to support our participants and care staff across daily operations in the Macquarie Fields area. This is an onsite position, working from home is not available under any circumstances due to the operational requirements of the role.
About the Role
In this role, you will be responsible for coordinating staff rosters, supporting participants, and ensuring smooth day-to-day administrative operations within our NDIS service.
Key Responsibilities
- Coordinate and maintain staff rosters, ensuring shifts are allocated efficiently and effectively.
- Communicate with support workers and participants to arrange services, appointments, and schedules.
- Handle incoming phone calls and enquiries in a professional manner and in accordance with company policies.
- Develop and maintain positive relationships with participants while ensuring their individual support requirements are addressed.
- Provide administrative assistance and support with day-to-day office tasks as needed.
- Manage internal and external correspondence promptly, professionally, and appropriately.
To be successful in this role, you will have:
- Previous experience in disability services, NDIS, community care, or aged care
- Excellent verbal and written communication skills
- Strong customer service and interpersonal skills
- Good computer skills and proficiency in Microsoft Office
- Strong organisational and time management abilities
- Professional phone manner and attention to detail
- Ability to work in a fast-paced environment and manage competing priorities
- A genuine passion for supporting people in the community
- Willingness and flexibility to travel when required, including responding to urgent participant situations and providing support across different locations as needed. ( only urgent situation )
Essential Requirements
- Current WWCC (Working With Children Check)
- NDIS Worker Check
- Valid NSW Driver License - Required
- Previous rostering or administration experience in community or aged care services is highly regarded
Why Join Tree of Goals NDIS Company?
- Supportive and friendly team environment
- Opportunity to grow within the disability sector
- Rewarding role making a real impact in people’s lives
- Ongoing training and development opportunities
If you are passionate about helping others and thrive in a fast-paced administrative role, we would love to hear from you.
Apply now and join Tree of Goals in Macquarie Fields — where care, support, and goals matter.
Pay: From $35.00 per hour
Work Location: In person
