Company Description
Discover Sofitel Sydney Wentworth – Where Heritage Meets Modern Luxury
Sofitel Sydney Wentworth, Sydney’s first international five-star hotel, is an icon of Australian hospitality and a landmark of culture and creativity in the heart of the city. The hotel holds a special place in Sydney’s story, with a rich heritage that continues to shape its character and reputation both locally and internationally. Guided by Sofitel’s signature French elegance and the vibrant energy that surrounds it, the experience feels refined and distinctly Sydney.
Featuring 436 beautifully redesigned rooms and suites, Club Millésime – the hotel’s exclusive executive lounge – and 14 versatile event spaces including one of Sydney’s largest ballrooms, the hotel offers an exceptional setting for both grand occasions and thoughtfully curated stays. Dining is led by a collection of award-winning venues including Tilda, Bar Tilda, Delta Rue and Wentworth Bar, each reflecting Sydney’s evolving culinary scene. As part of the globally recognised Sofitel brand, we celebrate craftsmanship, attention to detail and heartfelt luxury service, bringing passion and pride to every guest experience while fostering a culture of excellence, creativity and individuality for our team.
Job Description
Lead Exceptional Events. Inspire a High-Performing Team. Shape the Future of an Icon.
Are you a passionate hospitality leader who thrives in a fast-paced luxury environment? Do you love mentoring talented people while delivering exceptional client experiences and driving commercial success?
We are seeking an experienced Director of Conference & Events to lead our Conference & Events Sales team. From executive meetings and corporate conferences to gala dinners and landmark celebrations, you'll help position Sofitel Sydney Wentworth as Australia's leading luxury conference and events destination.
Reporting to the Commercial Director, you will lead a high-performing Conference & Events Sales team responsible for converting conference, event and group enquiries into exceptional guest experiences. You'll be a visible, hands-on leader—coaching your team, managing key client relationships and ensuring every opportunity is managed with professionalism, creativity and genuine care.
As the Director of Conference & Events, you'll play a pivotal role in delivering both commercial success and exceptional guest experiences by:
-
Leading, inspiring and developing a high-performing Conference & Events Sales team, fostering a culture of accountability, collaboration and continuous development.
-
Driving revenue growth by maximising conversion, business development opportunities and strategic account performance across conferences, events and group business.
-
Managing high-value conference, event and group enquiries from initial enquiry through to confirmation.
-
Supporting complex negotiations, proposals and contract management for key clients.
-
Building trusted relationships through site inspections, planning meetings and personalised service.
-
Influencing sales strategy through forecasting, reporting, commercial analysis and performance optimisation.
-
Ensuring a seamless transition from sales to hotel operations, setting every event up for success.
-
Identifying opportunities to enhance systems, processes and the overall client journey.
-
Collaborating closely with Sales, Marketing, Revenue, Finance and Hotel Operations to deliver exceptional commercial and guest outcomes.
Qualifications
About You
You're an experienced Sales Leader who enjoys developing people as much as winning business. You build trusted client relationships, bring commercial curiosity, and know how to balance strategic thinking with hands-on leadership. You thrive in a luxury environment where attention to detail, collaboration and exceptional service are non-negotiable.
You'll also bring:
-
Demonstrated leadership experience within Conference & Events Sales or a comparable hotel sales environment.
-
Proven success driving revenue growth, conversion and commercial performance.
-
Outstanding coaching, mentoring and people leadership capability.
-
Strong negotiation and relationship management skills.
-
Excellent written and verbal communication.
-
Exceptional organisational skills with strong attention to detail.
-
Advanced knowledge of Delphi, Opera and Microsoft Office.
-
The ability to manage competing priorities while maintaining service excellence.
-
A collaborative leadership style with a commitment to continuous improvement.
Additional Information
Why Join Sofitel Sydney Wentworth?
At Sofitel Sydney Wentworth, you'll be part of an iconic hotel entering a new chapter. We invest in our people, celebrate success and provide opportunities to build a rewarding career within one of the world's leading luxury hospitality brands.
Our benefits include:
-
Global discounts on accommodation, dining, bars and more across 100+ Accor hotels and partner venues worldwide
-
Generous leave entitlements, including birthday leave and up to 12 weeks parental leave
-
30% team member dining discount across our signature venues: Tilda, Bar Tilda, Delta Rue and Wentworth Bar
-
Career development opportunities within a globally recognised luxury hospitality brand
-
Ongoing learning and development, working alongside industry leaders
-
Onsite perks including complimentary dry cleaning, $2 barista-made coffee, a $5 staff lunch buffet, and discounted city parking
-
A complimentary hotel stay package to celebrate your work anniversary
-
Free 24/7 access to our Employee Assistance Program for confidential wellbeing support If you’re passionate about hospitality, service excellence, and innovation, we want to hear from you!
If you're ready to lead one of Sydney's premier Conference & Events Sales teams and help shape the future of an iconic luxury hotel, we'd love to hear from you.
Our commitment to Diversity & Inclusion
We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.
Please note that full working rights in Australia are required for this role.
