In-Demand Work from home Jobs in Bellerive Tas

Customer Support Advisor
TPG Telecom —Hobart TAS
- Full-time
- Hybrid work
- Negotiation
Support Worker
Key Assets —Hobart TAS
- Weekend availability
- Experience working with children
- First Aid Certification
- Annual leave
Medical Receptionist
Cannabis Doctors Tasmania —Hobart TAS
- $32 - $37 an hour
- Part-time
- Hybrid work
- Medical office experience
- Clinic
- Medical terminology
- Work from home
Quick Apply
Remote Feed Operator
Huon Aquaculture —Hobart TAS
- Full-time
- Remote
- Communication skills
- Employee assistance program
1d
Customer Support Specialist
Vodafone Australia —Hobart TAS
- Full-time
- Hybrid work
9d
Customer Support Specialist
TPG Telecom —Hobart TAS
- Full-time
- Hybrid work
9d
Factual Investigator
Procare Group —Hobart TAS
- Contract
- Work from home
9d
Site Enrollment and Engagement Lead (1 Year Contract)
IQVIA —Hobart TAS
- Full-time
- Medicine
- Doctoral degree
- Office
Marketing Manager
CatholicCare Sydney —Lewisham TAS
- Full-time
- Remote
- Marketing
- Time management
- Work from home
- Parental leave
Family Services Practitioner
Baptcare —Moonah TAS
- $105,570 - $110,350 a year
- Full-time
- Experience working with children
- Case management
- No degree
- Work from home
3d
Part Time Behaviour Support Practitioner
Ability Action Australia —Glebe TAS
- Choose your own hours
- Remote
- Clinic
Quick Apply
Behaviour Support Practitioner
Better Rehab —Hobart TAS
- $85,490 - $125,000 a year
- Full-time
- Hybrid work
- Leadership
- Parental leave
Quick Apply
Behaviour Support Practitioner -All Levels Encouraged to Apply (TAS)
Be Positive Therapy —Hobart TAS
- Full-time
- Hybrid work
- Supervising experience
- Bachelor's degree
- Psychology
- Work from home
Quick Apply
Behaviour Support Practitioner
Transform Life —Hobart TAS
- Part-time
- Remote
- Leadership
- Travel reimbursement
- Work from home
Rehabilitation Consultant
Rehab Management —Hobart TAS
- Full-time
- Work from home
- Referral program
Quick Apply
11d
Occupational Therapist Graduate Program 2027
Better Rehab —Hobart TAS
- Full-time
- Hybrid work
- Travel reimbursement
- Parental leave
Quick Apply
Telehealth Doctor - Contractor (Tasmania)
Montu —Hobart TAS
- $240 - $360 an hour
- Contract
- Remote
- Medicine
- Recruiting
Quick Apply
Speech Pathologist - Telehealth and Community
CARED —Hobart TAS
- $100 - $135 an hour
- Full-time
- Hybrid work
- Private practice
- Work from home
Occupational Therapist | Hobart & Launceston | NDIS | Early Careers Welcome
Be Positive Therapy —Hobart TAS
- Full-time
- Hybrid work
- Writing skills
- Bachelor's degree
- Leadership
- Work from home
Quick Apply
Physiotherapist
Better Rehab —Hobart TAS
- $78,000 - $100,000 a year
- Full-time
- Hybrid work
- Leadership
- Parental leave
Quick Apply

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Customer Support Advisor

TPG Telecom -
Hobart TAS

Apply Now

Job Details

Full-time

Qualifications

Negotiation

Full Job Description

Your opportunity:

In this exciting opportunity you will use your developed negotiation and resolution skills for case management and resolving complex customer issues (as referred to you by customer care agents).
A key part of this role is to liaise with other departments and business stakeholders, focuses on identifying and supporting customers experiencing vulnerability, including but not limited to those affected by domestic and family violence, disability, age-related needs, mental health concerns, or financial hardship and providing on-the-spot solutions.

Knowledge and Experience:

Exercise independent judgement and provide effective communication in accordance with company policy and procedures with the aim of providing mutually satisfactory final resolutions to escalated customer queries.
Provide quality and accurate information when handling customer enquiries including concise notes of customer contact.
Take ownership and keep the customer informed of the progress of resolution efforts within the required time frames and ensure follow up if the resolution extends beyond.
Use appropriate systems and support tools in providing consistent customer solutions and experience.
Identify customer needs and promote relevant products and services to suit those needs.
Effectively liaise with other areas of the business and key stakeholders.
Escalate trending complaints.
Help vulnerable customers select suitable products and services, recommend devices or plans based on accessibility or safety needs, and set up essential features such as account PINs, emergency contacts, or data restrictions
Be the expert in accessibility features across a range of devices (e.g. screen readers, hearing aid pairing, text and display adjustments)
Act as a point of support for the Resolutions Team and Frontline agents coaching through sensitive customer situations and appropriate escalation pathways, and fostering a culture of inclusive, trauma-informed practice sharing expertise in recognising signs of vulnerability

What's in it for you?

Flexible hybrid way of working (from home and office)
‘Stay Connected Mobile’ – Access to a free mobile plan
‘Stay Connected NBN’ – Access to a free, high speed NBN plan (up to 500 Mbps)
‘Your Leave’ - an additional 4 days of leave to be used whenever you like - every year
Access to TPG Learning Hub platform and internal development opportunities
Access to Corporate Partner Discounts

Come join us and build a better future. Apply today.

Don’t meet every single requirement? That’s OK! At TPG Telecom, we’re all about creating an accessible workplace where everybody feels safe to bring their authentic self to work - regardless of background. If you think this role is a great fit for you but some of the qualifications don’t align with your experience, we still encourage you to apply - you might just be the perfect candidate for a similar role with us!
TPG Telecom also acknowledges the Gadigal People of the Eora Nation as the Traditional Custodians of lands and waterways where this office can be found in Barangaroo.

Our Talent Acquisition Team and Hiring Managers kindly request no unsolicited resumes or approaches from Recruitment Agencies. TPG Telecom is not responsible for any fees related to unsolicited resumes.

#LI-Hybrid #IND2

Apply Now

Refine Your Search

work from home jobs in bellerive tas

Customer Support Advisor

Support Worker

Medical Receptionist

Remote Feed Operator

Customer Support Specialist

Customer Support Specialist

Factual Investigator

Site Enrollment and Engagement Lead (1 Year Contract)

Marketing Manager

Family Services Practitioner

Part Time Behaviour Support Practitioner

Behaviour Support Practitioner

Behaviour Support Practitioner -All Levels Encouraged to Apply (TAS)

Behaviour Support Practitioner

Rehabilitation Consultant

Occupational Therapist Graduate Program 2027

Telehealth Doctor - Contractor (Tasmania)

Speech Pathologist - Telehealth and Community

Occupational Therapist | Hobart & Launceston | NDIS | Early Careers Welcome

Physiotherapist

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