Who we are
Footprints is a leading not for profit organisation supporting older Australians and people experiencing mental health challenges. Since 1991, we have grown into a multi-site provider known for person-led, innovative and integrated services that enhance wellbeing, independence and social connection. Through strong partnerships across health, housing and community sectors, we deliver meaningful, lasting impact. As a Best Workplace Award winner, we are guided by strong leadership, collaboration and a shared commitment to strengthening communities.
About the opportunity
As the Medicare Mental Health Manager you will provide clinical operational leadership across Footprints' Medicare Mental Health services, including establishing and operationalising new service locations while maintaining the performance, quality and sustainability of existing centres. Reporting to the General Manager Service Operations, you will be accountable for ensuring services are integrated, accessible, safe, person-led and responsive to local community needs.
You will lead service mobilisation and ongoing operations, including project planning, workforce establishment, stakeholder engagement, service model implementation, financial oversight, governance and performance monitoring. You will work closely with internal teams, funding bodies, Primary Health Networks, government agencies, health services and community partners to ensure centres are established and operate safely, efficiently and in accordance with contractual and organisational requirements.
You will lead a high-performing and collaborative service environment where people with lived experience contribute to service design and improvement, team members are supported to deliver contemporary practice and partnerships strengthen pathways into and across the mental health system.
What you will bring:
- Significant management experience within community mental health, health, human services or another complex service delivery environment, including leadership of multidisciplinary and/or multi-site services.
- Demonstrated experience establishing, mobilising or significantly redesigning a service or centre through structured project and change management.
- Advanced clinical practice and management experience relevant to the MMHC setting, including assessment, treatment planning, service delivery and risk management practice skills.
- Strong knowledge of contemporary community mental health practice, including recovery-oriented, person-led, culturally responsive, lived experience and integrated care principles.
- Strong understanding of credentialling and scope of practice requirements for peer and clinical workforce.
- Demonstrated ability to build productive partnerships and referral pathways with funders, health services, government agencies, community organisations and people with lived experience.
- Demonstrated experience managing budgets, contracts, service data, compliance, risk and performance within a funded service environment.
- Experience within Medicare Mental Health Centres, Head to Health (desirable).
Requirements:
- Current Queensland Class C Driver’s Licence.
- NDIS Worker Screening Check or current Yellow Card and Blue Card.
- Qualification as a Psychologist, Social Worker, Mental Health Nurse, Occupational Therapist, Counsellor (ACA 4 or equivalent) and registration or membership with a relevant professional association.
- Formal qualifications or certification in project management, change management, service design or process improvement (desirable).
What we offer
- Salary packaging up to $18,550 to reduce your taxable income and increase your take-home pay.
- An additional day of birthday leave each year.
- Gifted leave during part of the end-of-year shutdown period, subject to organisational arrangements.
- Access to novated leasing for an eligible new or used vehicle and associated running costs.
- Confidential support through our Employee Assistance Program.
Contact
For further information, please contact Ryan at [email protected].
Applications close 14/08/2026. Applications may be reviewed as they are received, and Footprints may commence the selection process before the advertised closing date.
To learn more about Footprints, please visit our website: https://footprintscommunity.org.au/work-with-us
Equal opportunity
Footprints encourages applications from all people. We are committed to providing equal opportunities to all employees, no matter their sex, race, culture, sexual orientation, disability or gender identity. Demonstrating our commitment to reconciliation and building long-term employment opportunities for First Nations peoples, Footprints strongly encourages Aboriginal and Torres Strait Islander applicants for this position. Footprints Community acknowledges the traditional owners of the land and pays respect to Elders past and present, and thank them for their wisdom and guidance.
