In-Demand Process manager change, problem & incident Jobs in Barton Act

Process Manager - Change, Problem & Incident
Kinetic IT —Canberra ACT
- Full-time
- Management
- Writing skills
- Employee assistance program
ITSM Specialist - Major Incident Manager
NEC Corporation —Majura ACT
- Management
- Communication skills
- Health insurance
- Parental leave
ICT Customer Support Officer – Service Desk Analyst
MSOFT Technologies —Canberra ACT
- $80,000 - $90,000 a year
- Full-time
- Management
- Software troubleshooting
- Customer service
Quick Apply
7d
Expression of Interest - Cyber, IT & Generalist roles
Cyberwerx —Canberra ACT
- Temporary
- Hybrid work
- Communication skills
Quick Apply
13d
ICT Support Officer
CYOS Solutions —Canberra ACT
- $50 - $65 an hour
- Contract
- Azure
- Office
- Communication skills
Quick Apply
12d
ITSM Specialist - Problem Co-ordinator
NEC Corporation —Majura ACT
- Management
- Communication skills
- Health insurance
- Parental leave
ICT Support Officer
NTT —Canberra ACT
- Contract
- Azure
- Office
- Communication skills
Quick Apply
13d
ITSM Application Support Specialist
Leidos —Canberra ACT
- Full-time
- No degree
- AI
- Leadership
- Annual leave
9d
ICT Support Officer
SkyDB —Canberra ACT
- $35 - $100 an hour
- Contract
- Azure
- Management
- Analysis skills
Quick Apply
10d
ICT Service Desk Manager
The Department of Parliamentary Services —Canberra ACT
- $101,168 - $113,706 a year
- Call employer
- Management
- Customer service
- Recruiting
- Free parking
- Gym membership
13d
On-Site Asset & Facilities Manager
Evolve FM —Canberra ACT
- Maintenance
- In-person
Project Management Officer - NV2 or PV Cleared
Bureau Veritas —Canberra ACT
- Full-time
- Laboratory
- Writing skills
- Employee assistance program
- Employee discount
ICT Project Officer (3 +3) month extension options
Worklogix —Canberra ACT
- $90 - $100 an hour
- Contract
- Azure
- Office
- In-person
Quick Apply
13d
Expression of Interest - Systems Administrator - TSPV
Leidos —Canberra ACT
- Full-time
- Management
- Databases
- Administrative experience
- Annual leave
Global Tier 1 Service Desk Technician
KBR —Canberra ACT
- Weekend availability
- Hybrid work
- Customer service
- Associate degree
- Communication skills
- Parental leave
Senior Project Manager (Part-Time)
Viasat, Inc. —Canberra ACT
- Part-time
- Management
- PMP
- Microsoft Office
Senior Project Manager - Technical
Red Hat, Inc. —Canberra ACT
- Full-time
- Remote
- Analysis skills
- Software development
- Agile
M365 Subject Matter Expert(SME)
Unisys —Canberra ACT
- Full-time
- Azure
- Microsoft Outlook
- SharePoint
Work Health and Safety Advisor (Expected Vacancy), APS Level 6, Chief Operating Officer
Department of Industry, Science, Energy & Resources —Canberra ACT
- $102,072 - $111,701 a year
- Call employer
- Remote
- Microsoft Office
- Human resources
- Organisational skills
2d
Service Desk Analyst (Technical Support Administrator)
Leidos —Canberra ACT
- Full-time
- Software troubleshooting
- In-person
- Communication skills
- Annual leave

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Process Manager - Change, Problem & Incident

Kinetic IT -
Canberra ACT

Apply Now

Job Details

Full-time

Benefits

Employee assistance program

Qualifications

ITIL Certification
Management
Incident management
Writing skills
ITIL
Cybersecurity

Full Job Description

Job no: WWREQ0034767
Employment type: Full Time
Location: Canberra
Categories: Service Management

About The Role

We are currently recruiting a Process Manager to work in association with our Federal Government customer as we lead their enterprise Service Integration & Management (SIAM) framework. With a focus on Change Management and project governance this role will be key in ensuring alignment and consistency to both the customer and the wider SIAM environment.

This is a permanent, fulltime position based onsite in Canberra, ACT.

Responsibilities will include:

Lead and manage ITSM processes, with a strong focus on Change and Incident Management.
Coordinate and drive Major Incident Management efforts, ensuring clear stakeholder communication.
Act as a strategic partner, communicating vision, goals, and expectations to both technical and non-technical stakeholders.
Provide guidance and support to the team, fostering a collaborative environment focused on achieving account and team objectives.
Manage competing priorities effectively, remaining solution-focused under pressure.

What you’ll bring to the table:

Hold ACTIVE status & maintain a high level Government Security Clearance
Previous experience in Change Management or Major Incident Management.
Strong documentation and clear writing skills for processes and work instructions
Confident and experienced in stakeholder collaboration to build influential relationships and lead forums and meetings.
Experience of overseeing & managing process execution in an ITIL-aligned, IT Service Management environment.
High level interpersonal and relationship management skills
ITIL and/or SIAM certifications

About Kinetic IT

Kinetic IT is a leading Australian IT services provider specialising in Intelligent Workplace, Cloud, Cyber Security, Digital Infrastructure and IT Service Management. We are unlocking the potential of technology to enrich lives of Australian communities.

For more than 25 years, we’ve partnered with some of Australia’s most important organisations, helping them deliver essential services relied upon by our communities including government, critical infrastructure, education, law enforcement, defence, emergency services, utilities, and transport

Be You, Create the Future

At Kinetic IT, we’re driven by a shared passion for technology, customer success, and community impact.

With over 1,500 talented people working across Australia, we deliver world-class capabilities with a local touch – helping shape the future of tech, here and beyond.

We value individuality and foster an inclusive culture where you’re safe to be your best, real self. We tackle challenges together, celebrate success together, and make sure everyone feels valued, supported, and proud of the work they do.

As an equal opportunity employer, we welcome people of all abilities, backgrounds, cultures, and genders. We’re proud to be an Indigenous and Veteran-friendly employer.

The Kinetic IT Difference

Growth-focused culture – Formal training, mentoring, vendor exam support, communities of practice and regular development reviews.
Advance your career – Access new roles via our internal ‘Opportunity Marketplace’ careers hub.
Flex your work – Hybrid options, flexible hours, mobility and part-time roles (customer needs permitting).
Celebrate together – Social events, cultural celebrations, end-of-year functions and more.
Wellbeing matters – Health and wellness resources, tailored leave and support options and EAP access.

Growth-focused culture – Formal training, mentoring, vendor exam support, communities of practice and regular development reviews.
Advance your career – Access new roles via our internal ‘Opportunity Marketplace’ careers hub.
Flex your work – Hybrid options, flexible hours, mobility and part-time roles (customer needs permitting).
Celebrate together – Social events, cultural celebrations, end-of-year functions and more.
Wellbeing matters – Health and wellness resources, tailored leave and support options and EAP access.

How To Apply

Work with us as we bring technology to life. Apply today or send your CV direct to [email protected]. Quote: WWREQ0034767

You can learn more about our culture and crew online at kineticit.com.au.

Advertised: 04 Aug 2026 AUS Eastern Standard Time
Applications close:

Apply Now

Refine Your Search

process manager change, problem & incident jobs in barton act

Process Manager - Change, Problem & Incident

ITSM Specialist - Major Incident Manager

ICT Customer Support Officer – Service Desk Analyst

Expression of Interest - Cyber, IT & Generalist roles

ICT Support Officer

ITSM Specialist - Problem Co-ordinator

ICT Support Officer

ITSM Application Support Specialist

ICT Support Officer

ICT Service Desk Manager

On-Site Asset & Facilities Manager

Project Management Officer - NV2 or PV Cleared

ICT Project Officer (3 +3) month extension options

Expression of Interest - Systems Administrator - TSPV

Global Tier 1 Service Desk Technician

Senior Project Manager (Part-Time)

Senior Project Manager - Technical

M365 Subject Matter Expert(SME)

Work Health and Safety Advisor (Expected Vacancy), APS Level 6, Chief Operating Officer

Service Desk Analyst (Technical Support Administrator)

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