In-Demand Exercise physiology Jobs in Bahrs Scrub Qld

Customer Experience Officer - Part-time
Hiya Health —Hillcrest QLD
- $33 - $34 an hour
- Part-time
- Customer service
- Administrative experience
- In-person
- Employee discount
Quick Apply
12d
Rehabilitation Consultant
Managing Pain Employment Services —Beenleigh QLD
- Full-time
- Hybrid work
- Communication skills
Quick Apply
Behaviour Support Practitioner
Ability Action Australia —Pimpama QLD
- Full-time
- Hybrid work
Quick Apply
Occupational Therapist
Ability Action Australia —Eight Mile Plains QLD
- Full-time
- Hybrid work
- Communication skills
- Work from home
- Referral program
Quick Apply
Speech Pathologist
Ability Action Australia —Eight Mile Plains QLD
- Full-time
- Hybrid work
- Organisational skills
- Time management
Quick Apply

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Customer Experience Officer - Part-time

Hiya Health
Hillcrest QLD

Quick Apply

Job Details

Permanent | Part-time
$33 - $34 an hour
12 days ago

Benefits

Employee discount

Qualifications

Customer service
Medical scheduling
Administrative experience
Blue Card
HubSpot
Medical receptionist

Full Job Description

Hiya Health is a leading multidisciplinary health provider in South East Queensland, dedicated to delivering exceptional patient care through evidence-based practices. With ten state-of-the-art clinics, we offer services ranging from Physiotherapy and Exercise Physiology to Occupational Therapy and Dietetics.

At Hiya Health, we are committed to supporting your best life by enhancing your ability to function. Our integrated, multidisciplinary approach to care provides a comprehensive path to improved health and well-being.

About the Role

Hiya Health is seeking a part-time Allied Health Customer Experience Officer to join our Hillcrest team.

If you thrive in a fast-paced environment and are passionate about making every client feel valued and cared for, we want you on our team! Embark on a rewarding journey where your enthusiasm and dedication create lasting impressions and meaningful connections from the first point of contact, right through until they have met their treatment goals and beyond.

This role will also support our team across the clinics, answering phones including scheduling appointments and managing inquiries to ensure smooth administrative operations. Your role encompasses providing friendly, accurate and timely information about our services, guiding our clients through navigating various funding models and being a friendly voice at the end of a phone scheduling in services.

Duties & Responsibilities

Managing customer enquiries promptly and comprehensively (both via phone, email, sms and in person) in a fast paced environment.
Managing customer appointments (booking and modifying).
Communicating with customers to ensure they can attend their services
Optimising and managing external communication in a timely and efficient manner including EPC Referrals, DVA, WorkCover referrals, Reports & Doctors letters, NDIS plans and Service Agreements and reports etc.

About you

Exceptional Customer service skills and Administrative experience (essential)
Ability to obtain a Blue Card, NDIS Worker Screening ID (Yellow Card) and Police Check (essential)
Experience in medical reception, NDIS and other funding models (highly desirable)
Experience in using client management systems, email, Splose, Hubspot (highly desirable)
Be located in Australia and have rights to work in Australia

We look forward to receiving your application!

Next Steps. Just click apply! If you would like further information, please contact Karen Hall via email: [email protected]

Pay: $33.00 – $34.00 per hour

Benefits:

Employee discount

Work Location: In person

Quick Apply

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exercise physiology jobs in bahrs scrub qld

Customer Experience Officer - Part-time

Rehabilitation Consultant

Behaviour Support Practitioner

Occupational Therapist

Speech Pathologist

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