In-Demand End designer/developer Jobs

Salesforce Developer
RACV —Melbourne VIC
- Full-time
- Hybrid work
- Customer service
- Salesforce
- APIs
1d
Digital Producer
NOW Digital —Melbourne VIC
- Leadership
- Communication skills
Principal Civil Engineer, Infrastructure Design & Delivery
AECOM —Sydney NSW
- Full-time
- Hybrid work
- AutoCAD
- Civil engineering
Guidewire Senior Consultant / Technical Lead – Policy Center
Accenture —Sydney NSW
- Full-time
- Scripting
- APIs
- AI
- On-the-job training
- Parental leave
5d
Senior Java Engineer
Macquarie Group Limited —Sydney NSW
- Full-time
- Hybrid work
- AWS
- Communication skills
- Annual leave
- Work from home
Senior Professional Services Consultant
WalkMe —Sydney NSW
- Full-time
- Hybrid work
- Bachelor's degree
- Agile
- AI
- Health insurance
- Annual leave
Quick Apply
Digital Architect
Infosys Singapore & Australia —Sydney NSW
- Full-time
- Hybrid work
- Azure
- Computer Science
- DevOps
Quick Apply
Operations & Account Manager Role
Lupo Digital —Bondi Junction NSW
- Full-time
- Marketing
- Data analysis skills
- Education
- Opportunities for advancement
Senior Software Engineer
Ippon Technologies —Melbourne VIC
- Full-time
- Hybrid work
- AWS
- Agile
Quick Apply
Senior Consultant (Human Capital Consulting)
BTS —Sydney NSW
- Full-time
- Hybrid work
- Management
- Business development
Senior Producer
NOW Digital —Melbourne VIC
- Leadership
- Communication skills
Senior Civil Engineer - Gold Coast
AtkinsRéalis —Brisbane QLD
- Full-time
- AutoCAD
- Construction experience
- Annual leave
- Parental leave
Product Manager
LEAP Legal Software —Sydney NSW
- Full-time
- Hybrid work
- Writing skills
- APIs
- Editing
- Gym membership
- Free food
Quick Apply
13d
Senior URD Electrical Designer
Egis Group —Brisbane QLD
- Full-time
- Hybrid work
- AutoCAD
- Microsoft Excel
- Microsoft Office
- Parental leave
- Employee assistance program
Quick Apply
Marketing & Performance Coordinator
VALD —Newstead QLD
- Full-time
- CRM software
- Bachelor's degree
- Organisational skills
Quick Apply
Salesforce Solution Architect
Mav3rik —Sydney NSW
- Hybrid work
- Management
- Sales
- Salesforce
- Health insurance
- Annual leave
Lead Web Engineer
Genki —Australia
- Up to $10,000 a month
- Full-time
- Remote
- APIs
- AI
- Health insurance
- Annual leave
Quick Apply
ServiceNow Lead Architect
Svitla Systems —Australia
- Full-time
- DevOps
- Master's degree
- Machine learning
Product Manager
Aphex —Australia
- Full-time
- Hybrid work
- Product management
- Construction experience
- AI

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Salesforce Developer

RACV -
Melbourne VIC

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Job Details

Permanent | Full-time
1 day ago

Benefits

Insurance services

Qualifications

CI/CD
UI development
Web development
Customer service
Salesforce
APIs
Agile
AI

Full Job Description

Melbourne, Victoria | CBD Head Office
Permanent Full Time | Hybrid Working
Competitive Salary | Attractive Discounts on RACV Products

Great things start here

Join our team of business professionals doing meaningful work in an organisation that’s ever evolving. Work with people who care and expand your career with opportunities only a diverse business can provide. With licence to see things through your way, and the option to split your time between office and home, RACV is where you’ll make a difference.

About the Opportunity

This is an exciting opportunity for a Salesforce Chatbot Developer to join RACV’s Salesforce team and help shape the next evolution of our digital member experience.

In this role, you’ll support the design, build and enhancement of Salesforce-based chatbot and messaging capabilities across our customer-facing and operational channels. You’ll work across Salesforce Service Cloud, Salesforce Experience Cloud, Omni-Channel, Messaging, Agentforce, Lightning Web Components and integrations to deliver reliable, scalable and user-friendly chatbot experiences.

Working closely with Technical Leads, Architects, Product teams, Designers, Business Analysts and other delivery teams, you’ll help turn business needs into practical Salesforce solutions that improve self-service, streamline handover to consultants and support smarter customer interactions.

Key responsibilities include

Design, build, test and deploy Salesforce chatbot, messaging and digital service capabilities.
Develop solutions across Salesforce Service Cloud and Experience Cloud, Omni-Channel, Messaging for Web, Agentforce and related platform capabilities.
Build and maintain Lightning Web Components and Salesforce front-end experiences where required.
Support chatbot configuration, routing, escalation and handover patterns between bot and human-assisted channels.
Integrate Salesforce chatbot and service experiences with internal and external systems using APIs and enterprise integration patterns.
Work with Product Owners, Business Analysts and stakeholders to understand customer journeys, service scenarios and operational needs.
Translate solution designs and technical requirements into clean, maintainable and secure Salesforce implementations.
Participate in code reviews, peer reviews, testing and release activities.
Apply engineering best practices across CI/CD, environment management, source control, testing and deployment.
Support troubleshooting, production validation and ongoing improvement of chatbot and messaging experiences.
Contribute to continuous improvement by identifying opportunities to improve performance, reliability, observability and user experience.
Work responsibly with AI-enabled Salesforce capabilities, ensuring solutions align with RACV’s technical, security and governance standards.

What you’ll need to be successful

Strong Salesforce development experience, ideally in complex enterprise environments.
Hands-on experience with Salesforce Service Cloud and customer service delivery processes.
Experience with Omni-Channel, routing, queues, skills-based routing or similar service distribution models.
Experience with Salesforce chatbot, messaging or digital engagement capabilities.
Exposure to Agentforce, Salesforce AI capabilities, Einstein Bots or intelligent automation is highly regarded.
Strong development skills in Lightning Web Components, JavaScript, HTML and CSS.
Experience with Apex, Salesforce configuration, flows and platform automation.
Good understanding of APIs, integration patterns and working with connected enterprise systems.
Understanding of web development basics, including responsive UI, browser behaviour, accessibility and front-end troubleshooting.
Experience working in Agile delivery teams with Product Owners, Business Analysts, QA, Architects and other developers.
Strong focus on quality, security, maintainability and operational stability.
Ability to communicate technical concepts clearly to both technical and non-technical stakeholders.
A curious, collaborative and improvement-focused mindset.

Highly regarded

Salesforce Platform Developer I certification.
Experience with Salesforce Messaging for Web, Embedded Service, Experience Cloud or Service Console customisation.
Experience with AI chatbot, conversational design, knowledge-based responses or handover patterns.
Exposure to observability, analytics, intent tracking, transcript review or chatbot performance improvement.
Experience in regulated, customer-facing or high-volume service environments.

There’s so much on offer when you join RACV

A flexible, informal work environment that supports balance between work and home.
Generous discounts on home and car insurance policies and RACV roadside care.
RACV Club membership and great discounts across RACV resorts.
Monthly-updated discounts from a wide range of corporate partners.

Our difference

At RACV, we believe diversity and inclusion are essential to our continued success. We want our people to feel welcomed, supported and valued for who they are and what they bring. If you require any reasonable adjustments during the recruitment process or in the role, please let our Talent Acquisition team know.

Application process

Applicants will be required to provide evidence of their eligibility to work in Australia and consent to a criminal record check.

Apply Now

Refine Your Search

end designer/developer jobs

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Digital Producer

Principal Civil Engineer, Infrastructure Design & Delivery

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Senior Professional Services Consultant

Digital Architect

Operations & Account Manager Role

Senior Software Engineer

Senior Consultant (Human Capital Consulting)

Senior Producer

Senior Civil Engineer - Gold Coast

Product Manager

Senior URD Electrical Designer

Marketing & Performance Coordinator

Salesforce Solution Architect

Lead Web Engineer

ServiceNow Lead Architect

Product Manager

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