- Ongoing part time position (0.5 FTE)
- Salary range: $67,350 - $81,080 plus super
- Up to $15,900 in salary packaging, flexible hybrid work arrangement
About the role
We are seeking an administrative assistant to join our Warrnambool office. Reporting to the Administrative Services Manager (ASM), you will undertake various public facing duties such as responding to, and resolving enquiries from clients, travel to Portland and Hamilton courts for clerking duties, processing clients and maintaining our in-house case management system, all while supporting our legal team in a fast-paced environment.
Additionally, you will undertake administrative tasks assigned by lawyers, liaise with clients, practitioners, and community groups, providing important information about our services.
This role is based at our Warrnambool office on Gunditjmara Country.
About you
As our ideal candidate, you will possess:
- Ability to manage multiple tasks efficiently while meeting deadlines.
- Strong communication skills to engage with clients empathetically and effectively, especially those from disadvantaged backgrounds.
- A commitment to providing high-quality, client-focused services in a sensitive environment.
- Advanced proficiency in Microsoft Office Suite and familiarity with client database management.
- A proactive attitude and the ability to work effectively in a team setting, contributing to a positive workplace culture.
- Experience providing administrative &/or reception support, ideally within a legal environment (highly desirable).
Don't meet every requirement? At VLA, we understand that your work and life experiences can be just as valuable. If your CV doesn't align perfectly with our job description, we strongly encourage you to apply. You may be just the right candidate.
About VLA
We offer legal representation, family dispute resolution and non-legal advocacy to those who need it most. With over 1400 staff employed in 16 offices across Victoria, we help people with their legal problems by providing information, advice and education with a focus on the prevention and early resolution of legal problems.
Our clients come from all walks of life and so do we. We hire great people from a wide variety of backgrounds and foster a work culture that's inclusive as well as diverse. Your unique ideas and perspectives are valued so that we best represent the people we serve.
Employee benefits
- A focus on work-life balance, including flexible working arrangements
- Hybrid work from home & office model
- Generous leave benefits, including:
- Three days paid seasonal leave (to be taken between Boxing Day and New Year's Day public holidays)
- Paid gender affirmation leave
- Five days both paid reproductive and fertility leave per calendar year
- Annual 3% salary increase each December plus performance-related salary incentives
- Attractive salary packaging options including General Expenses up to $15,900, Meals & Entertainment up to $2,650 PLUS Novated Leasing
- Individual learning and professional development opportunities, tailored to your role and career goals
- Free annual flu vaccinations
- Access to our Employee Assistance Program, including confidential counselling and access to a range of mental health and wellbeing resources.
How to apply
To be considered for this role, please submit your current resume and a cover letter.
If you require adjustments to the recruitment and selection process or need an alternative format to any of the application material, please don't hesitate to get in touch with our team.
For further information, please review the attached position description or contact Amy Williams, Administrative Services Manager (03) 5559 7271 or [email protected].
No agency applications will be accepted.
Applications close by 11.59pm on Monday 27 July 2026.
Other relevant information
It is a requirement that staff attend for office-based days at their primary work location. In line with this requirement, interstate applications will be considered only where the candidate is able and willing to relocate to Victoria, unless part of a border community.
VLA is committed to putting the safety and wellbeing of children first.
