Overview
At Small Medium Enterprises and Channel (SME&C), we are leading a high-growth, AI-powered global sales team, one that is deeply connected to our partners and driven by customer success. By uniting our Small Medium Business, Corporate, Strategy, and Partner teams, we are unlocking the largest customer opportunity, backed by the industry’s most significant investments. Leveraging the power of AI and our extensive partner ecosystem, we are redefining how businesses of all sizes adopt technology to drive growth and innovation. SME&C is more than a sales organization, it’s a culture of innovation, opportunity, and inclusivity.
Here, you’ll be part of a diverse, high-performing, and customer-obsessed team where collaboration, connection, and continuous learning fuel everything we do. If you thrive in a fast-paced, digital-first environment and are eager to make a meaningful impact, explore how SME&C can be the next step in your career. Together, we are shaping the future of business.
Do you thrive in the room where business strategy meets technology, equally at home challenging a CxO on their AI transformation ambition, going broad with an architect, or getting deep with an engineer on what needs to be built?
As a Senior Digital Cloud Solution Architect (DCSA), you will lead customer AI transformation by conducting Frontier and customer conversations, translating business priorities into secure, scalable AI, data, and cloud outcomes while accelerating adoption, consumption, and measurable business value. You will serve as a senior technical leader for a strategic portfolio of Microsoft customers, helping them translate business priorities into secure, scalable, AI-ready cloud solutions. With the support of best-in-class sales processes, techniques, and technologies, you will influence customer decision makers, shape technical strategy, and orchestrate Microsoft and partner resources to accelerate adoption and business value realization. You will be accountable for driving durable cloud consumption growth, identifying expansion opportunities, removing technical blockers, and building trusted customer relationships that position Microsoft as a long-term strategic partner. This role is flexible in that you can work up to 50% from home / 50% from a designated Microsoft office.
Responsibilities
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You will lead Frontier Conversations across the full stakeholder spectrum, challenging CxOs on AI transformation ambition, partnering broadly with architects, and going deep with engineers to turn strategy into deployed solutions.
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You will drive Frontier Transformation by helping customers identify, prioritize, and realize AI and agentic use cases through consultative engagement and technical leadership.
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You will lead complex customer engagements across a strategic portfolio, owning technical strategy, customer success outcomes, and repeatable achievement of revenue and consumption targets.
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You will use deep customer, industry, and cloud architecture insights to shape modernization roadmaps and influence executive and technical stakeholders, expanding adoption of Microsoft Cloud and AI solutions.
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You will architect and validate scalable, secure, and resilient solutions from design through deployment and ongoing value realization, leading architectural design sessions that align Microsoft, partner, and customer teams.
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You will analyze usage, business priorities, technical blockers, and competitive dynamics to identify growth opportunities, drive optimization, and accelerate cloud consumption.
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You will orchestrate across DCSAs, sales specialists, customer success teams, engineering, and partners to remove blockers, and proactively manage progress, risks, and forecasts in CRM.
Qualifications
Required Qualifications:
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Bachelor's Degree in Computer Science, Information Technology, Engineering, or related field AND 6+ years experience in technical architect, technical consulting, design and implementation, and/or technical sales; OR
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Relevant certifications from Microsoft or competitive platforms AND 5+ years experience in technical architect, technical consulting, design and implementation, and/or technical sales OR 8+ years experience in technical architect, technical consulting, design and implementation, and/or technical sales; OR equivalent experience.
Preferred Qualifications:
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Bachelor's degree in Computer Science, Information Technology, Engineering, or related field AND 10+ years experience in technical architecture, consulting, design and implementation, and/or technical sales.
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Deep, hands-on expertise across the Microsoft Azure platform, including AI and data services (e.g. Azure AI Foundry / Microsoft Fabric), app and infrastructure modernization, security, and governance at enterprise scale.
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Broad working knowledge of the wider Microsoft cloud ecosystem and how it interconnects, Azure, Microsoft 365/Copilot, Copilot Studio, Security, and Power Platform to understand and competently architect end-to-end customer solutions.
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Microsoft certifications demonstrating validated depth in the Microsoft AI and cloud platform, such as Azure Solutions Architect Expert (AZ-305), Azure AI Engineer Associate (AI-102), Azure Data Scientist Associate, or Fabric Analytics/Data Engineer Associate, ideally complemented by Microsoft Applied Skills credentials in building AI solutions (e.g. Build an AI solution with Azure AI Foundry, Develop generative AI solutions with Azure OpenAI), reflecting hands-on experience designing and shipping Frontier AI and agentic solutions.
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Experience influencing senior customer stakeholders, leading cross-functional technical teams, and orchestrating partner or ecosystem resources to deliver measurable business outcomes.
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process.
