About the role
The Workplace Technology Engineer (SOE/Intune) is a hybrid role responsible for managing and maintaining the Standard Operating Environments (SOE), supporting endpoint compliance, and overseeing Microsoft Intune profiles. This role includes a focus on automating workflows, monitoring device health, and troubleshooting endpoint hardware and operating system issues.
In addition, the incumbent will provide guidance and mentoring to junior Workplace Technology team members and be a key contributor to achieving NHVR’s compliance and operational objectives. While the primary focus is on SOE and Intune responsibilities, the incumbent is expected to support broader Workplace Technology / EUC activities as required.
Key responsibilities of this role are:
- Support the management and maintenance of Standard Operating Environments (SOE): Maintain and update SOE images, ensuring compliance with organisational requirements and industry best practices.
- Manage Microsoft Intune Profiles: Oversee compliance baselines, device enrolments, and application deployment.
- Automation and Scripting: Develop and maintain PowerShell or Intune scripting solutions to automate repetitive tasks, improve system efficiency, and enhance compliance.
- Monitor Device Health: Track infrastructure and endpoint health metrics (e.g., disk space, CPU/memory utilisation) and escalate trends where necessary.
- Troubleshoot Hardware and Software Issues: Investigate and resolve issues at the endpoint level, including laptops, desktops, docking stations, and related hardware (e.g., BIOS/firmware).
- Mobile Device and MFA Support: Provide support for mobile devices, including managing Multi-Factor Authentication (MFA) enrolments and resets.
- Backups and Audits: Perform regular validation of backups, patch verifications, compliance audits, and server access reviews to maintain operational integrity.
NHVR’s Technology Operations Team are currently undertaking growth and considerable transformation, and this is an exciting time to join the organisation.
To learn more, the position description can be found on the NHVR Careers site - https://careers.nhvr.gov.au/jobs/search
About You
To be successful in this role you will possess
Essential
- Demonstrated experience in managing and maintaining Standard Operating Environments (SOE) and Intune profiles.
- Proven expertise in PowerShell scripting for automation and task efficiency.
- Hands-on experience in troubleshooting endpoint hardware and software, including BIOS and firmware updates.
- Familiarity with monitoring and managing asset inventories using systems such as ServiceNow/CMDB.
- IT qualifications or similar
Highly Regarded
- Certifications such as Microsoft Modern Desktop Administrator Associate or equivalent.
- Experience mentoring junior IT professionals, particularly in endpoint management workflows.
- Knowledge of mobile device and MFA management, particularly in resolving enrolment or access issues.
- Previous involvement in auditing and maintaining endpoint compliance against organisational policies.
Why join us?
The National Heavy Vehicle Regulator (NHVR) commenced operations in 2013 as the national entity responsible for regulating all vehicles in Australia over 4.5 tonnes gross vehicle mass. The NHVR minimises the compliance burden on the heavy vehicle transport industry, reduces duplication and inconsistences across state and territory borders, and ultimately for the heavy vehicle business with government in Australia.
We are headquartered in Brisbane and employ more than 1000 people across the ACT, New South Wales, Queensland, South Australia, Tasmania and Victoria.
We offer-
- A competitive salary package from $122,582.50 + superannuation
- Monthly RDO and paid leave over Christmas closure.
- Hybrid working environment – up to 2 days from home.
- Up to15.25% superannuation through a co-contribution scheme
- Leave loading 17.5%
- Wellbeing programs – discounted fitness through Fitness Passport, Discount health insurance, flu vaccine, financial programs including discounted banking products, finance information sessions.
- Salary packaging options including novated lease.
- Discounted IT products including Microsoft and free family password security plan.
- Ongoing training and professional development support
- Professional membership
Application Process
Please apply with your CV and cover letter addressing the essential requirements of the role.
Applications close: 5.00pm 12th August 2026 (applications may close earlier than the listed closing date if suitable candidate/s are identified prior).
If you have any questions, please don’t hesitate to contact the NHVR recruitment team on [email protected].
Successful applicants will be required to complete standard pre-employment checks including a national police and work rights check.
Please Note: We will not require any support from Recruitment Agencies at this time and kindly request no contact is made. Only direct applications will be considered.
We are committed to being an inclusive, diverse and flexible workplace where differences are valued. We welcome applications from people of all backgrounds, experience and abilities.
