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Business Analysis Consultant

Avanade -
Melbourne VIC

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Job Details

Qualifications

Jira
Azure
Business analysis
Confluence
Agile
PMI Certification
AI
Communication skills

Full Job Description

Job Description

Summary

As a Business Analysis Consultant , you won’t just document requirements, you’ll help shape meaningful, human centered solutions powered by data and AI.

You’ll partner with clients, designers, engineers, and product teams to deeply understand user needs , translate them into impactful solutions, and deliver outcomes that are both intuitive for people and intelligent through technology.

This is a role for someone who thrives at the intersection of business, experience design, and emerging AI capabilities, helping organisations modernise how they work, decide and deliver value.

Together we do what matters.

Location

This role is open to Brisbane, Sydney, Melbourne based candidates.

Key Responsibilities

Business Analysis and Requirements :

Elicit, define and manage functional and non-functional requirements with strong traceability

Translate business needs into user stories, process models, and system level specifications

Create clear, structured documentation and artefacts that enable delivery teams

Facilitate workshops, refinements and co-design sessions with stakeholders, delivery teams and end users

Act as the bridge between stakeholders, designers, and engineering teams

Process and Solution Design :

Analyse and redesign end to end business processes with a focus on process gaps, efficiency and experience

Ensure solutions balance user desirability, business viability and technical feasibility

Identify opportunities for automation, optimisation and AI augmentation

Prototype and validate solutions to ensure alignment with user and business needs

Support solution configuration, testing and implementation

Stakeholder Engagement & Facilitation:

Lead collaborative sessions that drive shared understanding and decision making

Guide stakeholders through change, adoption and implementation

Support UAT and ensure solutions meet both user expectations and business outcomes

Agile Delivery :

Work within Agile environments (Scrum, SAFe , Kanban) using tools such as Azure DevOps, Jira and Confluence

Contribute to backlog refinement, sprint planning and iterative delivery

Ensure user stories are well defined, testable and outcome focused

Occasionally step into Product Owner responsibilities where needed

AI- Enabled Business Analyst

Leverage AI tools (e.g. M365 Copilot) to enhance analysis, documentation and insight generation

Apply prompt engineering techniques to improve quality and efficiency of outputs

Identify and shape AI-driven use cases within business processes

Design AI-enabled workflows and requirements approaches

Ensure solutions adhere to Responsible AI principles (ethical, transparent, safe)

Qualification

Skills and Experience

Core Skill:

Strong experience in Business Analysis within digital or technology environments

Proven ability to apply human centered design or design thinking approaches

Excellent facilitation, communication and stakeholder engagement skills

Experience in Agile delivery environments and tools

AI and Future Ready Capability :

Familiarity with AI tools and applied use cases in business contexts

Experience using tools like M365 Copilot for productivity and analysis

Understanding of:

Prompt engineering

AI-assisted requirements workflows

Responsible AI practices

Qualifications :

Certifications such as IIBA, CBAP or PMI-PBA (or working towards)

About you

You are:

C urious and empathetic. You seek to understand the “why” behind the user needs

Structured and analytical. Comfortable bringing clarity to complexity

Collaborative and influential. You bring people together to solve problems

Innovative and forward thinking. Excited by the role of AI in shaping the future of work

Outcome focused. You care about real impact, not just outcomes

Why join us?

Work at the intersection of experience design, business transformation and AI innovation

Access continuous learning (80+ hours annually)

Collaborate with a global, multidisciplinary team of experts

Shape solutions that improve how people work, interact and live

The different in this role

This isn’t a traditional BA role. You will:

Move beyond requirements gathering, into experience and outcome design

Use AI not just as a tool, but as a capability embedded in solutions

Help organisations transition to human centered , AI-enabled ways of working

Australian citizenship is required , and candidates must be eligible to obtain security clearance. (Existing security clearance is preferred but not mandatory)

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