In-Demand Staff software engineer Jobs in Parramatta, Nsw

Technical Account Manager
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Staff Software Engineer, Business Accounts
Airwallex —Sydney NSW
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Staff AI Application Security Engineer
Relevance AI —Sydney NSW
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Staff Production Engineer
Canva —Sydney NSW
- Full-time
- Hybrid work
- AWS
- AI
- Parental leave
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Staff Software Engineer, Core Services - VALORANT
Riot Games —Sydney NSW
- Full-time
- Agile
- Health insurance
- Annual leave
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Chief of Staff, Technical
Gridsight —Sydney NSW
- Full-time
- Hybrid work
- AI
Quick Apply
1d
Staff Product Security Engineer
Airwallex —Sydney NSW
- Full-time
- Google Suite
- Computer Science
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Mechanical Engineer
IREN —Sydney NSW
- Full-time
- AutoCAD
- Bachelor's degree
- HVAC
7d
Product Configuration Administrator
Babcock International —Sydney NSW
- Full-time
- Parental leave
Maritime Structural Engineer
Moffatt & Nichol —Sydney NSW
- Full-time
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Staff Cloud Architect
Ripple —Sydney NSW
- Full-time
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AI Platform Engineer
4WD SUPACENTRE —Sydney Olympic Park NSW
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AI Platform Engineer
Employment Hero —Sydney Olympic Park NSW
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Software Engineer, Platform Security
LEAP Legal Software —Sydney NSW
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Stantec —St Leonards NSW
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Alteryx —Sydney NSW
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Firmus Technologies —Sydney NSW
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Technical Account Manager

Proofpoint -
Sydney NSW

Apply Now

Job Details

Full-time

Qualifications

Customer service
Microsoft Exchange
AI
MySQL
Time management

Full Job Description

About Us:

Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large enterprises, and millions of smaller organizations trust Proofpoint to stop threats, prevent data loss, and build resilience across their people and AI workflows. Our mission is simple: safeguard the digital world and empower people to work securely and confidently. Join us in our pursuit to defend data and protect people.

How We Work:

At Proofpoint you’ll be part of a global team that breaks barriers to redefine cybersecurity guided by our BRAVE core values:

Bold in how we dream and innovate

Responsive to feedback, challenges and opportunities

Accountable for results and best in class outcomes

Visionary in future focused problem-solving

Exceptional in execution and impact

This is a technical role in a fast-paced environment that demands interaction with enterprises at senior levels, as well as with technical staff within the traditional IT and Security organization. Successful candidates will have an excellent technical and security software foundation, especially related to Linux, messaging, and cloud services, a proven track record of successfully interfacing with customers on both technical and non-technical levels, substantial experience driving concurrent projects and issues to completion with little direction, and above all, a passion for ensuring a top-quality customer experience.

This role can be based in Sydney or Melbourne, Australia.

Your day-to-day

Independently provide ongoing and proactive technical leadership and support to Proofpoint’s strategic customers with little direction.
Manage and monitor support interactions, serving as an internal advocate for strategic customers, responding to customer escalations, and proactively escalating when needed.
Direct crisis and incident response, working with the account team, technical support, operations and engineering teams to ensure timely resolution, while communicating effectively with customers.
Meet regularly with clients, both remotely and on-site, to review support interactions, system status, major issues, upcoming releases, and other pertinent items.
Create and deliver executive customer presentations that outline system performance, potential issues, ROI and suggested forward courses of action.
Develop deep understanding of customer’s business and operational needs.
Maintain deep practical technical knowledge of Proofpoint’s integration within the customer's environment, including network, security, systems administration, and messaging management.
Develop and oversee a comprehensive strategy to meet complex customer requirements utilizing Proofpoint’s solutions.
Provide proactive recommendations that support the customer's requirements, roadmap and ongoing technical needs. Identify and prioritize short term and long-term goals.
Plan and lead process improvement initiatives tailored to improve customer satisfaction with the services and interaction with the Proofpoint Team.
Plan, document, and identify risks and challenges for production changes that span multiple services or technologies.
Responsible for scheduling own time and for quality completion of multiple tasks within a varying environment of changing constraints.
Use independent judgment within broad parameters.
Designs and implements solutions to complex problems

What you bring to the team

4+ years of industry experience in a client/professional service, sales engineer, senior support engineer, IT operations management, or senior engineer role with exposure to multiple technology areas
Knowledge of data communication concepts and technologies, specifically email and networking knowledge of Linux, SMTP, and MySQL.
Working knowledge of Windows, Active Directory, and Microsoft Exchange.
Experience with Data Loss Prevention (DLP) solutions, information protection technologies, or email security platforms is considered a strong advantage.
Very strong customer service and excellent communications skills, both written and oral
A history of successfully leading and directing technical staff through crisis situations
Adaptable and willing to learn new technologies
Knowledge of project management and strong time management skills
Ability to effectively work in a team environment as well as independently

Why Proofpoint?

At Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons you’ll love working with us:

Competitive compensation
Comprehensive benefits
Career success on your terms
Flexible work environment
Annual wellness and community outreach days
Always on recognition for your contributions
Global collaboration and networking opportunities

Our Culture:

Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone.

We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to [email protected].

How to Apply

Interested? Submit your application along with any supporting information- we can’t wait to hear from you!

Apply Now

Refine Your Search

staff software engineer jobs in parramatta, nsw

Technical Account Manager

Staff Software Engineer, Business Accounts

Staff AI Application Security Engineer

Staff Production Engineer

Staff Software Engineer, Core Services - VALORANT

Chief of Staff, Technical

Staff Product Security Engineer

Mechanical Engineer

Product Configuration Administrator

Maritime Structural Engineer

Staff Cloud Architect

AI Platform Engineer

AI Platform Engineer

Software Engineer, Platform Security

Civil Engineer

Senior Sales Engineer

Principal AI Infrastructure Engineer, Kubernetes

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