In-Demand Publishing Jobs in Parramatta, Nsw

Service Operations Specialist
SITA Switzerland Sarl —North Sydney NSW
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Work from home
- Employee assistance program
Associate Editor - Financial Standard and Money
Institutional Shareholder Services —Sydney NSW
- Full-time
- Writing skills
- Bachelor's degree
- Business
PR & Communications Specialist
Silicon Quantum Computing —Sydney NSW
- Writing skills
- AI
- Leadership
8d
Executive Counsel
Seven West Media —Sydney NSW
- Full-time
- Negotiation
AEM Senior Software Engineer
Tata Consultancy Services —Sydney NSW
- AI
Senior Azure Data Engineer
Cognizant —Sydney NSW
- Full-time
- Hybrid work
- Azure
- SQL
- IT
8d
Network Engineer
Universal Music Group —Sydney NSW
- Full-time
- English
Assoc Network Engineer
Universal Music Group —Sydney NSW
- Full-time
- English
Senior Software Developer
SITA Switzerland Sarl —North Sydney NSW
- Full-time
- Azure
- Computer Science
- DevOps
- Work from home
- Employee assistance program
CSA BIM Designer, DC Design Engineering
Amazon Corporate Services Pty Ltd —Sydney NSW
- Full-time
- AutoCAD
- AWS
- Bachelor's degree
BCG Platinion | Lead AI Tech Architect
Boston Consulting Group —Sydney NSW
- Full-time
- Management
- Doctoral degree
- Computer Science
Partner Manager, ANZ
Teads —Sydney NSW
- Microsoft Excel
- Salesforce
- SQL
Quick Apply
Senior Cyber Security Engineer
Universal Music Group —Sydney NSW
- Weekend availability
- Azure
- Research
- Administrative experience
Electrical BIM Designer, DC Design Engineering
Amazon Corporate Services Pty Ltd —Sydney NSW
- Full-time
- AutoCAD
- AWS
- Electrical experience
Principal - Technology Strategy Mergers & Acquisitions
Accenture —Sydney NSW
- Full-time
- Master's degree
- Business development
- Recruiting
Infrastructure Architect
Universal Music Group —Sydney NSW
- Full-time
- English
- Communication skills
Senior Engineer, Platform Engineering
News Corp —Sydney NSW
- Full-time
- Hybrid work
- Management
- Writing skills
- AWS
Assistant News Editor
Seven West Media —Sydney NSW
- Full-time
- Writing skills
- No degree
- Communication skills
- Parental leave
1d
Digital Marketing Coordinator
Sydney Opera House —Sydney NSW
- $64,827 a year
- Full-time
- No degree
- Communication skills
- Marketing
- Annual leave
14h
Administration Coordinator - Hunters Hill
Catholic Healthcare —Hunters Hill NSW
- $36.70 an hour
- Full-time
- Microsoft Office
- Administrative experience
- Business Administration
- Health insurance
- Parental leave
Quick Apply
1d

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Service Operations Specialist

SITA Switzerland Sarl
North Sydney NSW

Apply Now

Job Details

Permanent | Full-time | Contract

Benefits

Work from home
Employee assistance program

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Management
Microsoft Office
Administrative experience
Communication skills

Full Job Description

Overview:

WELCOME TO SITA

At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry.

You'll find us in 95% of international airports, working closely with over 2,500 transportation and government clients. Each partnership brings unique challenges, and we thrive on delivering fresh solutions and cutting-edge tech to keep operations running like clockwork. We don't just move the world forward-we're proud to be recognized as a Great Place to Work® by 79% of our employees and certified in most of our growing locations. Here, we feel empowered, supported, and inspired to grow.

Are you ready to love your job?

The adventure begins right here, with you, at SITA.

PURPOSE

To assure SITA's competitive strength and business growth through the provision of the highest quality technical Service Operations to SITA customers. Perform all Service Operations activities according to SITA standards and procedures maximizing customer satisfaction by the delivery of first class support activities.n- To provide the highest level of Service Operation availability ensuring Systems and Products are properly configured and maintained.

KEY RESPONSIBILITIES

Candidates for this role must be Australian citizens

Support operational activities for assigned customer accounts
Track service requests, delivery actions, and milestones using internal systems
Assist with coordination between internal teams to progress customer work
Maintain accurate records, trackers, and customer data
Support invoicing and billing processes by confirming delivery status
Prepare basic reports, summaries, and status updates
Respond to customer queries and assist with information requests
Identify and escalate delivery risks, delays, or data issues to senior team members
Follow established processes and contribute to continuous improvement

Qualifications:

EXPERIENCE

1–3 years’ experience in an operations, customer support, administration, or service delivery role
Experience working with external customers is desirable
Exposure to government, regulated environments, or contract‑based services is an advantage
Early‑career candidates with relevant transferable experience are encouraged to apply

KNOWLEDGE & SKILLS

Strong organisational and time‑management skills
High attention to detail and accuracy
Ability to manage multiple tasks and priorities
Clear written and verbal communication skills
Confidence using Microsoft Office (Excel, Word, Outlook, Teams)
Willingness to learn new systems and processes
Understanding of service delivery or operational workflows (desirable)

PROFESSION COMPETENCIES

Customer‑focused and service‑oriented approach
Reliable, proactive, and accountable
Ability to work well in a team environment
Comfortable following processes and guidelines
Willingness to ask questions and learn
Professional judgement to know when to escalate issues

CORE COMPETENCIES

Tertiary qualification in business, operations, IT, or a related field (desirable)
Relevant vocational qualifications or equivalent experience will also be considered

EDUCATION & QUALIFICATIONS

Tertiary qualification in business, operations, IT, or a related field (desirable)
Relevant vocational qualifications or equivalent experience will also be considered

WHAT WE OFFER

We're all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We're really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever.

Flex Week: Work from home up to 2 days/week (depending on your team's needs)

Flex Day: Make your workday suit your life and plans.

Flex-Location: Take up to 30 days a year to work from any location in the world.

Employee Wellbeing: We have got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs.

Professional Development: At SITA, we believe growth fuels innovation. Our learning ecosystem offers access to world-class platforms and programs designed to help you thrive. From LinkedIn Learning, Microsoft's Enterprise Skills Initiative, and Airport Council International -available to all employees-to specialized solutions like Pluralsight for technology upskilling, Harvard Business Publishing for people leadership, Stanford for strategic development and many others, we align learning opportunities with your Development Plan and our business priorities. Your development journey is supported every step of the way.

Competitive Benefits: Competitive benefits that make sense with both your local market and employment status.

SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.

Apply Now

Refine Your Search

publishing jobs in parramatta, nsw

Service Operations Specialist

Associate Editor - Financial Standard and Money

PR & Communications Specialist

Executive Counsel

AEM Senior Software Engineer

Senior Azure Data Engineer

Network Engineer

Assoc Network Engineer

Senior Software Developer

CSA BIM Designer, DC Design Engineering

BCG Platinion | Lead AI Tech Architect

Partner Manager, ANZ

Senior Cyber Security Engineer

Electrical BIM Designer, DC Design Engineering

Principal - Technology Strategy Mergers & Acquisitions

Infrastructure Architect

Senior Engineer, Platform Engineering

Assistant News Editor

Digital Marketing Coordinator

Administration Coordinator - Hunters Hill

I want to receive the latest job alert for publishing in parramatta, nsw

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