In-Demand Program administrator Jobs in Broadmeadows, Vic

Client Services Administrator - Victorian Government
Corporate Travel Management —Melbourne VIC
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Parental leave
- Employee assistance program
2h
Cyber Security Fraud & Identity Engineer
LeavePlus —East Melbourne VIC
- Hybrid work
- Azure
- Management
- DevOps
- Annual leave
13d
Intensive Care Unit - First Year Consultant
The Royal Melbourne Hospital —Parkville VIC
- Full-time
- ICU experience
ServiceNow Developer
Accenture —Melbourne VIC
- Full-time
- CAD
- APIs
- Communication skills
- Parental leave
Senior Salesforce Developer — Service & Loyalty
Mecca Brands Pty Ltd —Richmond VIC
- Full-time
- Azure
- Management
- Customer service
Senior Cyber Security Engineer
Compass Education —Hawthorn VIC
- Full-time
- Hybrid work
- SQL
- AWS
- APIs
- Parental leave
- Employee assistance program
Quick Apply
1d
Mainframe System Programmer
DXC Technology —Melbourne VIC
- Full-time
- Maintenance
- Bachelor's degree
- In-person
Salesforce Administrator
SS&C Technologies —Melbourne VIC
- Full-time
- Hybrid work
- Microsoft Excel
- Sales
- Salesforce
- Health insurance
- Parental leave
1h

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Client Services Administrator - Victorian Government

Corporate Travel Management -
Melbourne VIC

Apply Now

Job Details

Permanent | Full-time
2 hours ago

Benefits

Parental leave
Employee assistance program
Employee discount
Paid volunteer leave

Qualifications

Jira
Customer service
Amadeus
Communication skills

Full Job Description

About the Role
As part of CTM’s ongoing focus on delivering exceptional customer service, we are looking for a Client Services Administrator - Government to join our team, supporting the day-to-day needs of our Government clients.

Working closely with the Client Services Manager and Account Management team, you will be responsible for managing customer queries and service requests through our client-facing JIRA system. You’ll take ownership of requests from initial enquiry through to resolution, coordinating escalations where required and ensuring agreed service level requirements (SLAs) are consistently met.

This is a varied role that combines customer service, administration and problem-solving. You’ll work with a range of external stakeholders, investigate and resolve issues, and ensure each request is managed accurately and efficiently while delivering a positive customer experience.

We’re looking for someone who is self-motivated, detail-oriented and confident working with systems and data. You’ll bring a logical approach to problem-solving, strong communication skills and a willingness to learn, while working collaboratively within a supportive team environment.

Why CTM
As a global organisation, CTM offers a range of employee benefits, including:

Travel discounts
Perkbox – retail, lifestyle, entertainment, health & wellbeing discounts
Learning & development – access to online learning platforms, including LinkedIn Learning
Annual Volunteer Day
Chillout Days – flexible leave days
Flexible hybrid working
Purchase up to 2 weeks of additional annual leave
Paid parental leave
Sonder – 24/7 wellbeing and Employee Assistance Program (EAP)

CTM offers a strong, established and sustainable work environment that supports your career development and wellbeing.

About You

Previous experience within the travel industry, ideally in a corporate travel or client services environment
Strong working knowledge of Amadeus and Sabre, including the ability to confidently interpret PNR history
High level of proficiency in Tramada
Sound knowledge of fares and ticketing
Strong customer service skills with a focus on delivering positive client outcomes
Excellent attention to detail and accuracy
Confident problem-solving skills with the ability to investigate and resolve customer queries
Strong communication skills and the ability to work effectively with both internal and external stakeholders

About CTM
CTM is a global provider of innovative and cost-effective travel management solutions across the corporate, events, leisure and loyalty travel markets. With more than 3,000 employees and offices across Australia, New Zealand, Asia, North America and Europe, we combine personalised service excellence with leading client-facing technology to deliver exceptional travel solutions.

At CTM, our people are our greatest asset. We’re a collaborative, innovative and future-focused team, guided by our values of Connect, Deliver and Evolve.

We’re committed to recognising the unique contributions of our people and creating an inclusive workplace where everyone can thrive. We actively encourage applications from people of all abilities and diverse backgrounds.

Join an award-winning global company that values its people, its communities and continuous innovation.

Apply Now

Refine Your Search

program administrator jobs in broadmeadows, vic

Client Services Administrator - Victorian Government

Cyber Security Fraud & Identity Engineer

Intensive Care Unit - First Year Consultant

ServiceNow Developer

Senior Salesforce Developer — Service & Loyalty

Senior Cyber Security Engineer

Mainframe System Programmer

Salesforce Administrator

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