About us:
At Colin Biggers & Paisley, we’re here to make a difference. We are a unique legal practice and we believe in what we do. This applies to the solutions we create for our clients, the contribution we make to our communities and the careers we build for our people.
We are lawyers of choice in the construction, property and insurance industries and maintain a strong presence in the areas of employment and safety, banking and finance, corporate and commercial and litigation and dispute resolution.
Our values of balance, respect, loyalty and integrity underpin everything we do. Our culture focuses on excellence without losing sight of work-life balance. We are committed to supporting the health, safety and wellbeing of our people.
We continually invest in our people, including learning and development opportunities and offer a formal mentoring program. We also offer other benefits such as health and fitness perks, rewards and recognition, complimentary massages and professional memberships.
We don’t just recognise our role as a corporate citizen, we put words into actions. The Colin Biggers & Paisley Foundation brings together our entire community offering and is comprised of three streams - pro bono legal services, volunteering and charitable contributions. To ensure maximum impact, the core strategy of our Foundation is to promote and protect the rights of women and children and Aboriginal and Torres Strait Islander peoples.
About the role:
As we continue to embed our use of technology into the legal services we deliver to our clients, we are looking for a specialist who designs, builds and optimises technology-enabled legal service solutions by combining process engineering, automation, data analytics and AI with a deep understanding of how legal work is performed.
This is a rare opportunity to work at the intersection of law and technology, shaping how legal services are delivered at scale across a national firm.
You will report into our CIO and Managing Partner and work closely with partners, lawyers, our IT teams and our AI Partners to design, build and maintain high-quality, reusable legal workflows, prompts, agents and toolkits that improve efficiency, consistency, quality and client outcomes.
Key responsibilities:
- Championing responsible technology and AI practices by contributing to governance, risk management and compliance standards across the practice.
- Engaging with lawyers to understand their practice areas and client needs.
- Designing end-to-end technology solutions to support the delivery of high quality legal services to clients and drive internal efficiencies.
- Partnering with legal practitioners and other stakeholders to encourage adoption, gather feedback and continuously improve solutions based on operational experience.
- Collaborating with our technology trainers to provide education, coaching and day-to-day support to lawyers and business services teams in the effective use of AI and digital tools.
- Curating and maintaining a controlled repository of templates, workflows and digital assets, ensuring appropriate oversight and ongoing development.
About you:
Success in this role will require a blend of legal expertise, technology fluency, commercial awareness, emotional intelligence and a genuine passion for helping others adopt or refine new ways of working. The following characteristics will be key:
- You have experience improving legal processes, designing workflows, developing knowledge assets and implementing technology-enabled solutions within a professional services or legal environment.
- You can quickly understand complex legal, operational or technical concepts and translate them into practical, intuitive solutions that deliver measurable value.
- You are a strong relationship builder with high emotional intelligence, enabling you to establish credibility, navigate different stakeholder perspectives and influence outcomes effectively.
- You communicate with confidence and clarity, tailoring your approach to audiences with varying levels of technical capability and experience.
- You enjoy working collaboratively with lawyers, knowledge professionals and business services teams to solve problems and drive innovation.
- You are customer-focused and naturally curious, seeking to understand user needs and continuously improve processes, tools and experiences.
- You are comfortable operating in a dynamic environment where technologies, priorities and opportunities are evolving rapidly.
- You bring a growth mindset, a willingness to experiment and learn, and the resilience to adapt when solutions require refinement.
- You are genuinely enthusiastic about the potential of technology, automation and artificial intelligence to transform legal service delivery.
- You hold a law degree and ideally have practical legal experience and a strong academic background.
Our culture focuses on excellence without losing sight of work-life balance. We work hard for our clients but we also make sure we put our people first. Whether it's taking advantage of our discounted gym memberships across Australia, joining one of our all-star sports teams or enjoying a complimentary massage, Colin Biggers & Paisley offers a suite of unique employee benefits.
Our people are given every opportunity for both career progression and personal growth. We continually invest in our people and support and encourage them as they grow within the practice.
Inclusion and Diversity is a priority for us. “Diversity” to us means diversity in gender, age, ethnicity, religion, sexual orientation and ability, and “inclusion” for us means inclusion for all. We are committed to fostering a truly diverse workforce that is inclusive of everyone. Our aim is to be recognised as a leading provider of inclusion and diversity in the legal profession.
We welcome applications from all backgrounds regardless of gender identity, age, sexual orientation, disability or ethnicity.
We look forward to receiving your application. 