Support client onboarding with administration tasks in our New Estates team. Enjoy great benefits and career growth opportunities!
- Footscray location, with flexible, hybrid work arrangement
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Assist in onboarding our new clients
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Applications close 30 July 2026
About State Trustees
At State Trustees, we support Victorians from all walks of life with their financial and legal affairs, particularly during life's most important and challenging moments.
As a Victorian Government-backed organisation, we provide trusted services that help people plan, protect, and manage their affairs with confidence, ensuring peace of mind when it matters most.
About the Role
As an experienced administrator, you will provide daily administrative support to the New Business Consultants to help ensure leads are actioned in a timely manner and the administrative tasks within the on-boarding of new clients are completed.
This role offers a strong foundation for career progression within a supportive and purpose-driven organisation.
Duties
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Prepare correspondence for clients, internal consultants, service providers and other business professionals
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Assess and triage mail, faxes and other correspondence daily including forwarding of client correspondence to the appropriate team member
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Co-ordinate allocation of new leads to consultants accurately recording information within appropriate systems and applications
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Co-ordinate all required information for new allocations including will files
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Sets up new client files and distributes to relevant client services areas
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Attend to telephone enquiries and records telephone messages for the team
Skills & Experience
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Relevant administration and customer service experience
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Ability to prepare commercial standard correspondence
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Sound communication skills (written and spoken)
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Computer literacy including basic skill level with Microsoft Excel
Employee Benefits
We offer a range of employee benefits including:
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Career development
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Health and well-being programs
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Flexible working conditions
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Education assistance
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Purchased leave
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Employee assistance program
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Reward and recognition program
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Free Will preparation
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Retailer discounts
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Charitable workplace giving
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Employee social club
How to Apply
Click the Apply button to commence the application process. In your application, please include a cover letter and resume.
We recognise the power of diversity and creating an environment where all our people feel they belong and reflect the communities in which we live, work and serve. We care about recruiting the best people, regardless of gender identity, age, ability, sexual orientation or cultural background. If you think you can do the job and would be a great fit for our team, we'd love to hear from you.
