This is where your work makes a difference.
At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond.
Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results.
Here, you will find more than just a job—you will find purpose and pride.
The Role
We are seeking a highly organised and customer-focused Capital Equipment-Logistics Coordinator to join our Care & Connectivity Solutions business at Baxter. This is a pivotal role responsible for managing the allocation, delivery, installation, and return of critical capital equipment, including hospital beds and surgical tables.
Working closely with Service Technicians, Supply Planning, Third-Party Logistics (3PL) providers, and Sales teams, you will play a key role in ensuring seamless execution of customer orders while delivering an exceptional customer experience. This position requires strong coordination, stakeholder management, problem-solving, and project management capabilities.
About You
You are a highly organised and customer-focused professional with experience in logistics, supply chain, order fulfilment, or equipment coordination. You excel at managing multiple priorities, building strong stakeholder relationships, and coordinating with internal teams and external service providers. With strong problem-solving skills, attention to detail, and proficiency in ERP systems and Microsoft Office, you are committed to delivering an exceptional customer experience and driving operational excellence.
Responsibilities
Responsible for managing the allocation, distribution, and retrieval of capital equipment
Manage the logistics of capital products orders, collaborating closely with our service technicians, supply planning team, third-party warehouse, and freight providers
Work closely with key internal collaborators, including sales team members, by providing proactive information, addressing inquiries, and ensuring customer happiness
Stock allocation in collaboration with planning & fulfillment
Collaborate with internal teams and third parties to optimize order fulfillment processes and efficiencies
Proactively find opportunities for process improvements and implement solutions to improve overall customer experience
Manage large installations/projects when required
Contribute to process improvements, streamlining, and implementation of new or improved processes
Analyze data to identify trends and devise solutions for customer experience challenges.
Key Requirements
Proven experience in logistics coordination or a similar role
Outstanding organizational and time management skills
Strong analytical and problem-solving abilities
Excellent communication and collaborator management skills
Ability to work collaboratively in a team-oriented environment
Familiarity with supply chain and logistics processes
Experience with data analysis and process improvement
Competence in using logistics management software and tools.
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Equal Employment Opportunity
Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.
Reasonable Accommodations
Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.
Recruitment Fraud Notice
Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.
