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Administration Clerk

Ramsay Health Care -
Coffs Harbour NSW

Quick Apply

Job Details

Casual
10 days ago

Benefits

Referral program
Salary packaging

Qualifications

Customer service
Microsoft Office
Administrative experience
Organisational skills
Front desk
Communication skills
Medical receptionist
Medical administration
Time management
Office experience

Full Job Description

Company Description

The Hospital is owned and operated by Ramsay Health Care. Ramsay provides high-quality healthcare to millions of people each year through a network of hospitals, clinics and services in Australia, Europe and the United Kingdom.

Baringa Private Hospital is a 78-bed licensed hospital, (64 Rehabilitation / Surgical, 12 Mental Health, 2 ICU) providing advanced surgery, interventional coronary angiography including the implantation of pacemakers and defibrillators, ICU, endovascular & general surgery, general medical, rehabilitation, palliative care and mental health. As part of Ramsay Health Care's trusted network, we’re proud to bring together clinical excellence and compassion, creating an environment where patients feel supported and respected.

Baringa Private Hospital is now hiring!

Job Description

We are seeking a highly organised, enthusiastic and customer-focused professional to join our respected team. This role is ideal for someone with experience in office administration, medical reception or front-facing customer service who enjoys supporting both patients and clinicians in a fast-paced healthcare environment.

In this role, you will provide high-quality administrative support while delivering exceptional customer service in line with Ramsay Health Care's Core Values. You will play an important role in ensuring the smooth day-to-day operation of the department and creating a positive experience for our patients, visitors and clinicians.

Key Responsibilities

As an Administrative Clerk, you will play an important role in supporting the efficient day-to-day operation of the department. Your responsibilities will include:

Providing a professional and welcoming first point of contact for patients, visitors, clinicians and other stakeholders.
Managing patient admissions, discharges and appointments in accordance with hospital procedures.
Answering and directing telephone enquiries promptly and professionally.
Performing a range of administrative duties, including data entry, filing, document management and maintaining accurate patient records.
Coordinating and processing referrals, correspondence and other clinical documentation as required.
Liaising effectively with clinicians and multidisciplinary teams to support the smooth delivery of patient care.
Maintaining confidentiality and handling sensitive information in accordance with privacy legislation and Ramsay Health Care policies.
Ensuring a high standard of customer service by responding to enquiries in a courteous, efficient and compassionate manner.
Assisting with general office duties and contributing to continuous improvement initiatives within the department.
Working collaboratively with colleagues to support a positive team culture and achieve departmental objectives.
Adhering to Ramsay Health Care's Core Values, policies and procedures at all times.

About You

To be successful in this role, you will be a well-presented, proactive individual with excellent communication and organisational skills. You will have a strong administrative background, exceptional attention to detail and the ability to manage competing priorities while maintaining a high level of accuracy.

You will also bring:

Previous medical administration or healthcare reception experience (desirable).
Excellent customer service and interpersonal skills.
Strong written and verbal communication skills.
The ability to work independently and as part of a collaborative team.
Strong organisational, time management and problem-solving skills, with the ability to prioritise competing tasks.
Experience collaborating with clinical and administrative teams to support efficient daily operations.
Proficiency in Microsoft Office and other computer-based systems.
A commitment to maintaining patient confidentiality and privacy at all times.
Flexibility to work across a 7-day rotating roster.
A willingness to learn, develop professionally and contribute positively to the team.

What’s in it for You:

At Ramsay, we care for our people by offering benefits that truly support your career, wellbeing and lifestyle, including:

Grow your career with recognition programs, employee referral bonuses, scholarships, free access to LinkedIn Learning and the Ramsay Leadership Academy
Save more every day with Ramsay Rewards, giving you exclusive deals at 100+ retailers, restaurants, travel providers and more
Enjoy peace of mind with lower hospital cover costs and higher extras limits on services like General and Major Dental, plus pharmacy and allied health discounts
Find balance through flexible rostering options, flexible leave and access to free, confidential counselling and wellbeing support 24/7
Increase your take-home pay through salary packaging and novated leasing, plus discounts on leisure travel, gyms and lifestyle services.

Why Join Ramsay:

At Ramsay Health Care, “people caring for people” is at the heart of everything we do. We are:

Australia’s largest private hospital operator, with over 74 sites and 35,000 staff
A values-led workplace where you’ll be supported personally and professionally
A place with flexible, permanent and career-growth opportunities nationwide.

Additional Information

Must provide or complete a National Police Check conducted within the previous 12 months.
Must provide or complete a Working-With-Children Check and proof of immunisation against infectious diseases.

Apply:

Ready to feel cared for while you care for others? Apply today and join us at Baringa Private Hospital. All applications must be lodged online.

Applications close: 24th August 2026

Reference number: JR114922

Please Note:

Ramsay Health Care is committed to Child Safety. Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com.au.

Applications made by recruitment agencies will not be considered.

Quick Apply

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