JLL empowers you to shape a brighter way.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Shaping the future of real estate for a better world
At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.
We bring to life a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.
JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.
What this opportunity involves:
As an Operations Manager at JLL, you'll be at the heart of creating and sustaining safe, productive environments where people can thrive. Working within our Engineering & Operations Solutions team in Queensland, you'll enhance asset value through comprehensive operational management of our clients' facilities. Your role combines technical expertise with strategic thinking—overseeing everything from building services and contractor performance to sustainability initiatives and capital project delivery. We believe the most effective teams are built when everyone is empowered to thrive, and in this role, you'll have the autonomy to drive operational excellence while collaborating closely with Centre Management Teams to ensure the proper and efficient operation of all physical aspects of your portfolio. What sets JLL apart is our culture of collaboration, locally and across the globe, and you'll experience this firsthand as you work with consultants, contractors, tenants, and internal stakeholders to deliver exceptional outcomes. This is an opportunity to make a tangible impact on both asset performance and the daily experiences of occupants and visitors.
An overview of the role:
Actively manage Workplace Health & Safety requirements, ensuring full compliance with client and JLL safety plans while maintaining risk management programs that include annual independent audits
Proactively manage and maintain building services to the highest standards, monitoring operational expenditure to perform within +/- 2% of approved annual budgets
Oversee contractor performance and procurement processes, ensuring all vendors comply with Risk Management Policies, Work Safe Procedures, and relevant legislation while delivering best value to clients
Facilitate retail tenancy design reviews, manage fitout contractors on-site, conduct inductions and pre-start meetings, and ensure compliance with centre fitout guidelines and insurance requirements
Partner with Centre Managers to actively manage capital expenditure budgets, maintain Asset Registers and Lifecycle Plans, and participate in budget creation processes
Drive sustainability initiatives by collaborating with teams to meet annual targets, manage waste streams efficiently, minimize utilities consumption, and report on energy, water, and waste performance
Respond promptly to tenant requests, maintain current essential services certification, and ensure all high-priority hazards are rectified in a timely manner
Support the Operations Assistant through ongoing mentoring and development programs, fostering their professional growth
Sounds like you? This is what we are looking for:
Minimum of five years' experience in building services or other directly transferable operational management roles
Sound technical aptitude with trade qualifications highly regarded
Demonstrated ability to manage budgets, forecasts, and operational expenditure with strong attention to financial performance
Excellent organizational skills with proven ability to prioritize competing workloads in fast-paced environments
Strong written and oral communication skills, capable of engaging effectively with diverse stakeholders including contractors, tenants, and senior management
Computer literacy and IT knowledge to an intermediate level, including proficiency with operational management systems
Thorough understanding of Workplace Health & Safety legislation, Building Code of Australia, Australian Standards, and Disability Discrimination Act requirements
Committed to diversity, equity, inclusion, and providing a safe workplace for all
Previous experience within a construction or retail fitout environment is beneficial
Experience in contractor tender processes, vendor management, sustainability initiatives, and capital project coordination is highly valued
Benefits:
Great employee discounts off fitness, wellbeing & other renowned brands
18 weeks paid maternity leave
Private Health Insurance Discounts
Active Social Club
Employee assistant program
Novated Lease for EV cars
Paid time off for volunteer work
Career Opportunities with Australia's #1 Commercial Real Estate firm
Premium offices
What you can expect from us:
You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.
As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.
Interested candidates, please apply following the link below quoting job reference number REQ522553
Location:
On-site –Brisbane, QLD
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
JLL Privacy Notice
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
