DoorDash is a complex and constantly evolving business; The global BizOps Analytics team is primarily responsible for crafting the story about business performance (what's happening, why is it happening, what we should do about it), diving deep on key KPI trends, and surfacing insights and recommendations to stakeholders to ensure we understand our current business climate and react in a data-informed manner.
You will be a key BizOps partner, working closely with the Strategy & Operations team and the ANZ Executive Leadership Team to turn data into actionable insights—understanding what is happening, why it is happening, and what actions should be taken next.
You will focus on the ANZ markets, helping to drive strategic initiatives across the region. You will adapt and apply best practices from the US business to local market dynamics while providing data-driven recommendations that inform business decisions.
DoorDash operates a three-sided marketplace comprising Consumers, Merchants, and Dashers. In this role, you will work across all three groups to identify opportunities, solve complex business challenges, and drive growth and operational excellence.
This is a hybrid role, with 3 days in-office and 2 days remote.
- Be a first-class thought partner to our Strategy & Operations and Executive teams and help them make decisions on what's next for DoorDash
- Provide insights to enable our cross-functional team to understand marketplace dynamics, user behaviours, and long-term trends
Leverage cutting edge Generative AI models and tools with generous token allocations
- Use quantitative analysis and the presentation of data to see beyond the numbers and understand what drives our business
- Build full-cycle analytics experiments, reports, and dashboards using SQL, Python, R, or other scripting and statistical tools
- Identify and measure levers to help move essential metrics and make recommendations
- Work backwards from understanding and sizing problems to ideating solutions
- Produce recommendations and use statistical techniques and hypothesis testing and other experimentation techniques to validate your findings.
- 6+ years of experience in data analytics, consulting, or related quantitative roles and a degree in Math, Physics, Statistics, Economics, Computer Science, or a similar domain.
- The insight to take ambiguous problems and solve them in a structured, hypothesis-driven, data-supported way
- Experience leading /owning strategic projects to completion with multiple cross-functional teams
- Excellent stakeholder management skills, know how to effectively collaborate well with strategy, operations, product, finance and engineering while prioritising competing needs
- Very experienced with SQL queries, Basic ETL, Regression techniques
- Proficiency in at least one programming language, preferably Python or R
- Experience working with experimentation techniques (A/B testing, Causal Inference) and interpreting hypothesis testing
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks.
We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
If you need any accommodations, please inform your recruiting contact upon initial connection.
