In-Demand Transit systems Jobs

Freight Forwarding - Customer Service Executive - SYD- new
People Group —Sydney NSW
- Up to $85,000 a year
- Full-time
- Customer service
- Communication skills
- Time management
Quick Apply
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AI Talent —Nedlands WA
- $140,000 - $180,000 a year
- 8 hour shift
- Hybrid work
- AutoCAD
- Management
- Administrative experience
- Work from home
Quick Apply
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Network Operations Engineer
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Quality Manager - Rail Products
Wabtec —Rydalmere NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Writing skills
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Quick Apply
1d
Signal Technician
Wabtec —Eagle Farm QLD
- Full-time
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Algoteq Pty Ltd —Sydney NSW
- $75,000 - $100,000 a year
- Full-time
- Hybrid work
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Quick Apply
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Freight Forwarding - Customer Service Executive - SYD- new

People Group -
Sydney NSW

Quick Apply

Job Details

Full-time
Up to $85,000 a year

Qualifications

Customer service
Logistics
Communication skills
Time management

Full Job Description

Customer Service Executive | Freight Forwarding
Sydney | Full Time
Salary package up to $85,000 + Super

Customer Service Executive - Sydney | Freight Forwarding |
Sydney | $85,000 + Super | Full Time

Your new company
As a global freight forwarder, they are dedicated to delivering exceptional service excellence worldwide. With expertise in international logistics, they specialize in efficiently managing shipments across the globe. Their priority is to ensure swift and reliable delivery to any destination, providing peace of mind for their clients.

Your new role- Customer Service Executive

Your job duties & responsibilities as a Customer Service Executive include but are not limited to the following:

Maintain Portfolio of clients as assigned.
Maintain Client Work Instructions and request changes with Client Implementation for SOP amendments.
Order follow-up using in-house systems
Monthly / Quarterly Rates maintenance for key customers based on the Account Manager’s instructions.
Handling quotations, and costings to win business
Handle customer inquiries and help as required
Manage order status reports / In transit reports for clients

What you will need to succeed

Thorough understanding and experience within freight forwarding
Customer Service Executive experience
Good communication and interpersonal skills, with the ability to communicate effectively both verbally and in writing
Customer service driven attitude with the ability to find efficient solutions for the customer
Ability to understand and improve processes and IT system settings in order to understand and map complex customer requirements
Highly motivated, proactive attitude, taking preventive actions with the goal of customer retention
Innovative, demonstrate initiative, and be highly adaptive to the changing environment
Co-operative working style, informing internal stakeholders/departments pro-actively
Ability to build and maintain relationships with clients
Time management and prioritization skills

What you'll get in return

As a Customer Service Executive you will have a brilliant career opportunity within the freight forwarding space where you will work in a mentoring and supportive environment with a collaborative operational team.
Your salary will be highly competitive, and you will be able to own the role at hand.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your resume, or call Thomas Hunter now at 0437 537 710.

If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion.

Please Note:
People Group Recruitment is only accepting applications from candidates CURRENTLY RESIDING IN AUSTRALIA who have the relevant LOCAL skills and experience required for this role.

We DO NOT recruit for roles that offer sponsorship, internships, graduate programs, or entry-level positions.

Quick Apply

Refine Your Search

transit systems jobs

Freight Forwarding - Customer Service Executive - SYD- new

Civil Engineer

Network Operations Engineer

Quality Manager - Rail Products

Signal Technician

QTMP EOI - Production & Operations Management

Mechanical Tradesperson - QTMP

Industrial Painter - QTMP

Electrical Tradesperson - QTMP

Software Engineer

Bus Drivers - Region 3 - Route Services

Recruitment and Sourcing Manager - RTS

Business Development Manager

Registered Nurse - Transit Lounge

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