In-Demand Operations admin support Jobs in Parramatta Nsw

Senior Support Analyst (Strata) - Part time 4 days per week
MRI Software —Sydney NSW
- Part-time
- Software troubleshooting
- Salesforce
- Master's degree
- Annual leave
8d
Senior Engineering Operations Manager - Remote
Employment Hero —Sydney NSW
- Full-time
- Remote
- AWS
- AI
- Parental leave
Quick Apply
Despatcher
Linde —Wetherill Park NSW
- Microsoft Office
- No degree
- Parental leave
3d
OSHC Coordinator | Trinity Summer Hill OSHClub
OSH Club —Summer Hill NSW
- Up to $43 an hour
- Part-time
- Leadership
- Paid training
- Health insurance
Quick Apply
9d
Site Manager
I-MED Radiology Network —Randwick NSW
- Full-time
- Management
- Leadership
- Free parking
Barista/Front Of House
CreativeCubes.Co —Sydney NSW
- $32.31 an hour
- 8 hour shift
- Hospitality
- Café
Quick Apply
Staff Software Engineer – Full Stack (.NET)
Commonwealth Bank —Sydney NSW
- Full-time
- Systems design
- AWS
- APIs
QA Engineer - Automation, Coding (Fully Remote)
Binance —Sydney NSW
- Full-time
- Remote
- Agile
- AI
- Communication skills
Quick Apply
House Manager (Interim Care). Permanent Full Time
Life Without Barriers —Sydney NSW
- Full-time
- Working with children
- First Aid Certification
- Care plans
6d
Marketing Officer
Think Academy AUS —Sydney NSW
- Sales
- English
IT Engineer
Heidi —Sydney NSW
- Full-time
- Remote
- Management
- Software troubleshooting
- Organisational skills
- Work from home
- Parental leave
16h
Senior Tax Accountant
BNP Paribas —Sydney NSW
- Full-time
- Business
- Accounting
- Communication skills
8d
Senior Analyst, Corporate Actions
BNP Paribas —Sydney NSW
- Full-time
- Microsoft Excel
- No degree
Practice Nurse
Caddens Medical Centre —Kingswood NSW
- $38 - $45 an hour
- Full-time
- CPR Certification
- Vital signs
- Patient monitoring
Quick Apply
2d
Physiotherapist
Healthstin —Hurstville NSW
- $77,500 - $90,000 a year
- Full-time
- Clinic
- Bachelor's degree
- In-person
- Gym membership
- Professional development assistance
Quick Apply
Transaction Manager
JLL —Sydney NSW
- Databases
- Organisational skills
7d
OSHC Coordinator | Holy Cross Bondi Junction
Primary OSH —Bondi Junction NSW
- Up to $43 an hour
- Part-time
- Leadership
- Paid training
- Health insurance
Quick Apply
3d
Retail Planner, Fixed Term Contract, Head Office
Hermès Paris —Sydney NSW
- Full-time
- Microsoft Excel
10d
Registered / Clinical Psychologists (Contract)
New Vision Psychology —Sydney NSW
- $144 - $186 an hour
- Choose your own hours
- Private practice
- Supervising experience
- Communication skills
Team Leader - Out of School Hours Care - Before School Care
Gosford Regional Community Services Inc. (Wyoming Community Centre) —Sydney NSW
- $33.00 - $37.54 an hour
- Part-time
- Working with children
- First Aid Certification
- In-person
- Annual leave
- Professional development assistance
Quick Apply

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operations admin support jobs near parramatta nsw

Senior Support Analyst (Strata) - Part time 4 days per week

MRI Software -
Sydney NSW

Apply Now

Job Details

Part-time
8 days ago

Benefits

Annual leave

Qualifications

Software troubleshooting
Salesforce
Master's degree
Accounting
Office experience

Full Job Description

MRI Software is seeking a Support Analyst on a part time basis (4 days per week) to provide high-quality customer support across both Strata Master (legacy) and Strata Master Cloud.

This role suits someone who can operate with mid to high independence, combining accounting knowledge with technical troubleshooting to resolve issues efficiently and confidently with customers.

What you’ll do

Provide frontline telephone and email support for Strata Master users, delivering confident and professional customer communication.
Independently manage multiple concurrent cases in Salesforce CRM, ensuring accurate documentation, clear customer updates, and timely resolutions.
Troubleshoot functional, accounting, and technical issues using internal knowledgebase articles and structured problem-solving.
Support customers with setup and configuration of Strata Master across office PCs and server environments (where applicable).
Work closely with Technical Escalation teams by providing high-quality reproduction steps, diagnostics, and clear summaries of impact and urgency.
Contribute to testing and product improvement activities to ensure enhancements meet customer expectations.
Support customers across strata workflows including communications, reporting, invoicing/arrears, meeting processes, maintenance workflows, and accounting-related functionality as relevant to Strata Master’s integrated approach.

What success looks like (outcomes)

You own cases end-to-end with minimal supervision and maintain strong case hygiene in CRM (clear notes, steps taken, outcomes).
You resolve the majority of issues independently and escalate only when needed, with complete context to accelerate resolution.
Customers receive clear guidance and timely updates through professional phone/email communication.

Must-have experience

1+ years’ experience in an accounting environment (e.g., bookkeeping, finance operations, accounts/admin in an accounting context).
Strong grasp of accounting fundamentals (e.g., reconciliation concepts, reporting logic, transactional troubleshooting.
Proven ability to troubleshoot software issues logically, document steps, and manage multiple priorities simultaneously.
Exceptional written and verbal English communication.

Highly regarded

Experience supporting business software in a customer-facing environment (SaaS or installed applications).
Exposure to strata/property environments or trust-style accounting workflows (highly beneficial for Strata Master’s positioning).

Benefits:

Flexible working arrangements
Uncapped Commission Structure
6x Flexi AnyDay: knock 2.5 hours off your day!
Me Days: additional 3 days of annual leave for qualifying employees
Engaging, fun & inclusive culture: check out the MRI Software APAC Insta feed and stories!

About Us

From the day we opened our doors, MRI Software has built flexible, game-changing real estate software that powers thriving communities and helps make the world a better place to live, work and play. Fulfilling that mission is only possible because of one thing: exceptional people. People like you!

Our people-first approach to PropTech is defining a new industry standard for client experiences that, quite frankly, can’t be duplicated. Experiences that deliver real value every day. And we know those experiences begin with our people.

We believe MRI is more than just a workplace; it’s a connected community of people who truly feel they belong. Whether we’re investing in employee resource groups or providing tailored resources for each person to reach their full potential, we’re passionate about creating a work environment that makes you excited to show up every single day.

At MRI, one of our core values is to strive to amaze. From the intelligent solutions we create to the culture we cultivate, that’s our goal every day. Because that’s what industry leaders do. Whether you’re joining as a new Pride member or rejoining us after a short time away, your talent is vital to us, our partners and our clients.

Amazing growth requires amazing employees. Are you up to the challenge?

We know confidence gap and imposter syndrome can get in the way of meeting remarkable candidates, so please don’t hesitate to apply. We’d love to hear from you!

MRI is proud to be an inclusive employer. We welcome and celebrate diversity across all backgrounds, including ethnicity, religion, sexual orientation, gender identity, disability, age, military, veteran status and more.

We believe that Belonging is a direct result of Diversity, Equity, and Inclusion. Those values are woven into the fabric of who we are and are foundational to our continued success. Come and see for yourself!

Apply Now

Refine Your Search

operations admin support jobs in parramatta nsw

Senior Support Analyst (Strata) - Part time 4 days per week

Senior Engineering Operations Manager - Remote

Despatcher

OSHC Coordinator | Trinity Summer Hill OSHClub

Site Manager

Barista/Front Of House

Staff Software Engineer – Full Stack (.NET)

QA Engineer - Automation, Coding (Fully Remote)

House Manager (Interim Care). Permanent Full Time

Marketing Officer

IT Engineer

Senior Tax Accountant

Senior Analyst, Corporate Actions

Practice Nurse

Physiotherapist

Transaction Manager

OSHC Coordinator | Holy Cross Bondi Junction

Retail Planner, Fixed Term Contract, Head Office

Registered / Clinical Psychologists (Contract)

Team Leader - Out of School Hours Care - Before School Care

I want to receive the latest job alert for operations admin support in parramatta nsw

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