Koala is a global furniture brand bringing Australian design and innovation to the world. We create forward-thinking products that solve problems for people and homes everywhere, driven by our purpose to make the world a more comfortable place.
We’ve always believed in doing things differently, whether in the way we develop products, how we do people and culture, or the way we bring the brand to life. That mindset has fuelled our growth, helping us disrupt categories in ways that are creative, bold and often unexpected. While we’re a household name in Australia, our journey on the global stage is only just beginning.
Since launching in 2015, our furniture has reached homes across Australia, Japan, the US and the UK. As a B Corp-certified, customer-obsessed, and data-led company, we’re committed to revolutionising furniture for generations to come through design, innovation, and meaningful sustainability.
Role Description
The Production Coordinator is the production backbone of AU Marketing, seeing through the end-to-end creative process from brief to final execution.
Acting as the central connector, you will manage resourcing across internal disciplines and external partners, and support shoot production across all channels and campaigns.
Across everything you do, you will uphold brand standards, support the broader creative team to unblock projects, and continuously look for ways to improve the processes that keep AU Marketing's creative velocity reaching new heights.
Key Responsibilities
Production support for all creative in AU Marketing, including channel and campaign briefs, from concept through to final execution.
Creative resourcing and traffic manager for AU marketing - managing resourcing across a range of disciplines including video editing, copywriting, graphic design, as well as identifying gaps and engaging with external creatives such as agencies and editors to ensure all briefs are prioritised appropriately and delivered on time to meet commercial goals.
Attend and support kick-off meetings to ensure project teams are clear on the brief, understand roles and responsibilities and timings associated.
You’re an effective communicator, comfortable liaising with creatives, marketers, product teams, digital and to ensure no roadblocks across projects.
Shoot producer for all AU Marketing content including all pre-production, on-set lead, post-production and logistic implementation such as PPM, call sheets, schedules, crew and talent bookings, risk assessments, budget management, contracts and usage negotiation.
Manage end-to-end production for the flagship store, pop-ups, and events, overseeing vendors and structural builds to bring the brand to life in physical spaces.
Work with brief owners to get clarity and prioritise work, and unblock channel managers and creative team members.
Ideal background
2–4 years in creative production (agency or in-house). You’ve managed the lifecycle of campaigns from initial brief to final delivery.
You’re equally comfortable managing a high-stakes shoot as you are navigating a complex budget or resourcing freelance talent.
You’re systems and process-obsessed. Your love language is a well-structured board and a tidy asset library. You don't just follow workflows, you’re finding ways to make them faster.
You’re calm under pressure and maintain composure when deadlines shift or roadblocks appear.
You’re a quick learner and have a technical appetite to get across tools like Notion, Frame.io, and Figma.
Treehouse Perks and Privileges
Koala is only great when its employees are happy — and we’re one happy bunch!
Hybrid working - We’re mixing it up with ~3 days back in the Alexandria Treehouse (office) and work from bed/home (WFB)
Take a break - Generous time off - volunteer, parental, Koala life leave and more to help keep your work-life balance, balanced.
Treehouse goods - Fully stocked kitchen with an emphasis on healthy local produce, think bougie brekky, salad bar, kombucha on tap, monthly barbies and more.
Pet-friendly - The Koala Treehouse is as pet-friendly as they get!
Surprise & delight - The two-word combo at the core of everything we do. All Koalas can expect to enjoy free Koala products with ‘mates rates’ for your friends and fam.
Support & wellbeing - Our employee experience respects and embraces all families, formed, found and evolving. You’ll have access to our Employee Assistance Program, which includes unlimited sessions for financial, work, relationship, family or wellbeing support.
Accelerate your career - via our Learning Management platform Juno, as well as individual and team growth budgets and dedicated days.
Community & connection - We believe that simply doing ‘no harm’ isn’t good enough So, how are we doing our part? BCorp Certified, WWF Partnership, volunteer days, a member of SoftLanding, 1% and so much more.
All in all, the Koala Kommunity is a great place to hang out and belong to!
Koalities We Look For
At Koala, we do things a little differently and we don’t shy away from the fact that we expect a lot from our employees! We are ambitious. We are curious. We are selfless. We want you to challenge expectations, always look to make a difference and give us something different from the norm. We want people that bring great energy, that have a long-game focus and are always trying to find new angles and approaches to the way we work. We're a team full of entrepreneurial spirit and have a relentless focus on 'what's next' but while always reviewing 'what's been done' and learning, growing and adapting. We're confident, but NEVER arrogant and we adapt to change like Steve Smith under a short ball. Honesty and empathy drive everything we do, as well as a total focus on exceeding our customers’ expectations. So if you feel like this could be you... well what the bloody hell are you waiting for? Drop us a line, and let's see what you've got! ;)
There’s no such thing as a ‘perfect’ candidate, Koala is a place where everyone has opportunity. So however you identify and whatever background you bring with you, please apply if this is a role that would make you excited to come into work every day. We’re an equal opportunity employer, and recognise that a diverse workforce is crucial to our success as a business.
