A little about us
Capricorn is one of Australia and New Zealand's largest and most dynamic Member-owned organisations. Since 1974, we've provided our Members with financial and business solutions to make running a business easier. Our flagship Trade Account offers instant credit with over 1600 Preferred Suppliers, simplified monthly expenses, and a generous rewards program.
We have a strong foundation in the automotive and machinery aftermarkets. Our vibrant community includes over 34,000 Members across Australia and New Zealand, from national franchises to your local family workshop. Last year, Capricorn facilitated nearly $4bn in sales with our Preferred Suppliers.
At Capricorn, we're about more than just products and services. We work hard to ensure that our Members, Suppliers and People feel like they're part of something bigger - a Community which is connected and supported to make a difference, while having some fun along the way!
The role
This position is primarily responsible in assisting with the collection of the late-stage collections debtors ledger. The purpose of this position is to maximise recovery rates against existing doubtful and written off debts by utilising and measuring effectiveness of a suite of debt recovery tools, strategies and external agencies. This role requires the incumbent to remain flexible within a very busy and high-pressure environment.
What you'll do
- Execute the late-stage collection recovery strategies by utilizing appropriate resources and recording success.
- Liaise with external legal representatives and debt collection agents to issue instructions on caveats, legal action, track progress of recovery, provide additional information and respond to queries.
- Responsible for identifying and dealing with discrepancies through to resolution.
- Analyse legal costs, debtors' assets & liabilities to assess prospect of recoverability versus loss in order to maintain appropriate financial ratios and commercial outcomes.
- Manage the payment of legal costs and on charge to Member accounts.
- Organise, manage repossessions of equipment and discharge of security.
What you'll bring
- Sound communication skills both written and verbal.
- Intermediate skill in the use of MS Office Software Suite.
- Knowledge of debt recovery processes within both commercial and consumer credit.
- Knowledge of bankruptcy/liquidation/court procedures/legal system and related matters (desirable).
- Understand impact and consequences of the risk assessment outcome (desirable)
- Minimum 2 years' experience in a similar role or administrative role within a professional environment is desirable.
- Knowledge of Equifax property and credit searches (desirable)
A little on life at Capricorn
Joining our community is about more than just a job, so here's what's in it for you:
Work flexibility – We're all unique, and so are the ways in which we work. We have Hybrid (2 days working from home) written into our policy.
Development Opportunities – your success is ours too. We provide training opportunities and development to give you the tools you need to grow.
Paid parental leave – during life's most important times, we support parents' leave (for both parents) and their transition back to work.
Get social – our social calendar is full, with a range of different virtual and face-to-face events to keep us connected.
A place you want to be – from the sweeping city views, coffee on tap and the general buzz of our team, Capricorn is a place you want to be.
A cherry on top – we've got a heap of benefits that our team actually use, including a fantastic reward and recognition program, wellness program, additional leave purchase and so much more!
Amazing Benefits – Unlock amazing benefits at Capricorn. We offer all staff free gym membership near the office, discounted private health benefits and all-inclusive working from home kits to get you started!
Sound like you'd be a good fit?
If you are ready to become part of a growing community and make a real impact, get in touch today.
For further information, support with your application and detail on Capricorn, please visit our website at capricorn.coop/careers (http://www.capricorn.coop/careers)
