In-Demand Analytics engineer data & analytics Jobs in Melbourne, Vic

Principal Product Manager
Zendesk —Melbourne VIC
- Full-time
- Hybrid work
- Bachelor's degree
- Product management
- APIs
Senior AI Engineer, AI Accelerator - Hybrid
Wesfarmers —Melbourne VIC
- Full-time
- Hybrid work
- Azure
- Master's degree
- AWS
- Parental leave
Senior Product Analyst
Heidi —Melbourne VIC
- Full-time
- Hybrid work
- SQL
- Communication skills
- Analytics
Intelligent Automation Architect
Datacom —Melbourne VIC
- Full-time
- Hybrid work
- Management
- Scripting
- AI
Quick Apply
Senior Engineer
Downer Group —Melbourne VIC
- Communication skills
14d
Enterprise Applications Sales Specialist, VMware Engine and SAP (English)
Google —Melbourne VIC
- Full-time
- Sales
- Bachelor's degree
- No degree
3d
SAP Test Director
Tata Consultancy Services —Melbourne VIC
- Engineering
- Bachelor's degree
- No degree
Head of GTM Operations
Heidi —Melbourne VIC
- Full-time
- Hybrid work
- Salesforce
- SQL
- AI
- Work from home
- Parental leave
Senior Product Manager
REA Group —Richmond VIC
- Full-time
- Hybrid work
- Product management
- AI
- Café
- Parental leave
5d
Lakebase Specialist Sales
Databricks —Melbourne VIC
- Azure
- Sales
- Databases
Product Manager
Coles Group —Hawthorn East VIC
- Full-time
- Machine learning
- No degree
- Product management
- Free parking
- Employee stock purchase plan
12d
Principal Mining Engineer (Underground)
AMC Consultants —Melbourne VIC
- Full-time
- Hybrid work
- Business development
- Bachelor's degree
- Communication skills
- Life insurance
Quick Apply
Senior / Principal Mining Consultant (Strategy Optimization)
AMC Consultants —Melbourne VIC
- Full-time
- Hybrid work
- Doctoral degree
- Master's degree
- Analysis skills
- Life insurance
Quick Apply
Data Centre Security Manager , Data Centre Security
Amazon Corporate Services Pty Ltd —Melbourne VIC
- Full-time
- AWS
- Negotiation
- Analytics
- Health insurance
- Employee assistance program
Customer Success Engineer, Data Center Learning
Amazon Web Services Australia Pty Ltd —Melbourne VIC
- Full-time
- AWS
- Analysis skills
- Bachelor's degree
2h
Senior Associate Data Strategy
Publicis Groupe Holdings B.V —Southbank VIC
- Financial services
- AI
- Communication skills
Quick Apply
2h

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Principal Product Manager
Zendesk —Melbourne VIC
The drive to deeply understand our product, the market, our customers, and when to use the right data to measure success, using analytics tools to aid in…
Senior AI Engineer, AI Accelerator - Hybrid
Wesfarmers —Melbourne VIC
A team member discount card and discounts across a range of businesses – including Bunnings, Kmart, Target, Officeworks, Clearskin Care and Kleenheat Gas.

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Principal Product Manager

Zendesk -
Melbourne VIC

Apply Now

Job Details

Full-time

Qualifications

Law
Bachelor's degree
Product management
APIs
SaaS
AI
Communication skills

Full Job Description

Job Description

Zendesk builds AI powered, customizable and simple to use service software crafted to improve customer relationships. Many of the world’s favorite brands leverage our products to engage you as a customer. We lead the industry with beautifully simple software, and you’ve almost certainly interacted with it without knowing it!

We’re looking for a Principal Product Manager to lead our Action Platform that is used to connect, build, and orchestrate automations across Zendesk and other systems by our agentic and deterministic workflow solutions.

In this role you will collaborate closely with cross-functional teams, including engineering, design, marketing, and sales, to deliver a solution that meets the needs of our customers. This role is suited to an individual who has extensive experience working on a platform product with both many internal consumers, and in customer facing products. As an integral platform to Zendesk’s product architecture, your ability to operate across many geographical distributed stakeholders, balancing priorities, and then rapidly execute on initiatives that meet customer needs will be essential in driving success.

As a Principal Product Manager for Action Platform you’ll…

Be a subject matter expert in this product area, and work with customers both internal and external to understand their needs
Be a strategic leader for this area, setting and articulating a vision and roadmap
Drive the execution of new capabilities and enhancements with your own engineering teams as well as work cross-functionally with other product areas including, Integration partners and Go-To-Market teams (i.e. sales & customer success) to support their initiatives.
Translate the requirements of multiple internal consumers and customers into platform solutions that solve categories of use cases in one approach, rather than highly optimised point-based solutions.
Advocate for a user-centric approach in product development. Where necessary, collaborate with product designers to create intuitive and engaging user interfaces that enhance the overall user experience .
Influence stakeholders across a variety of seniority levels; from SVP down, through written and verbal communication, and articulating, championing, and shaping organizational decisions.
Define OKRs, success metrics and review performance against those.
Be responsible for scaling these services to manage thousands of rule executions with minimum impact on the Zendesk infrastructure.

Basic Qualifications

Bachelor’s Degree, with 5 years of Product Management experience under your belt, delivering products that met business goals.
Your work experience will include customer-focused SaaS, designing and shipping “full-stack” from front-end, to back-end, and APIs.
A great collaborator that knows that to deliver anything of value is a team effort and likes to dig in with intelligent and passionate engineers to find the best solution to a problem.
Ability to understand complex systems, and balance appropriate tradeoffs between performance, cost, and user experience.
A self-starter with a bias for action who is motivated to solve problems and deliver results with an owner mentality.
Excellent verbal and written communication skills for varying audiences: customers, engineering, marketing, program management, and executives.
The drive to deeply understand our product, the market, our customers, and when to use the right data to measure success, using analytics tools to aid in decision-making.

Preferred Qualifications:

Past experience building an internal platform product that is also used in customer facing products.

The intelligent heart of customer experience

Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.

Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.

As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.

Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here .

Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to [email protected] with your specific accommodation request.

Apply Now

Refine Your Search

analytics engineer data & analytics jobs in melbourne, vic

Principal Product Manager

Senior AI Engineer, AI Accelerator - Hybrid

Senior Product Analyst

Intelligent Automation Architect

Senior Engineer

Enterprise Applications Sales Specialist, VMware Engine and SAP (English)

SAP Test Director

Head of GTM Operations

Senior Product Manager

Lakebase Specialist Sales

Product Manager

Principal Mining Engineer (Underground)

Senior / Principal Mining Consultant (Strategy Optimization)

Data Centre Security Manager , Data Centre Security

Customer Success Engineer, Data Center Learning

Senior Associate Data Strategy

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