In-Demand Cloud customer experience engineer 2 Jobs in Parramatta, Nsw

AI Support Engineer
Westpac Group —Sydney NSW
- Full-time
- Hybrid work
- Master's degree
- AWS
- APIs
2d
Systems Reliability Engineer
Nutanix —Sydney NSW
- Full-time
- Administrative experience
- Analysis skills
1d
Engineering Manager
Karbon —Sydney NSW
- Management
- Computer Science
- No degree
- Annual leave
- Parental leave
Quick Apply
Principal Engineer - Java - Trade Validation
Macquarie Group Limited —Sydney NSW
- Full-time
- Hybrid work
- AWS
- APIs
- AI
- Annual leave
- Work from home
Staff Engineer, Identity & Access Management
Okta —Sydney NSW
- Hybrid work
- Azure
- Management
- AWS
Quick Apply
Senior Software Engineer
Macquarie Group Limited —Sydney NSW
- Full-time
- Hybrid work
- Computer science
- No degree
- APIs
- Annual leave
- Work from home
10d
Staff Applied AI Scientist
Culture Amp —Sydney NSW
- Research
- Master's degree
- AI
- Health insurance
- Parental leave
Senior Java Engineer
Macquarie Group Limited —Sydney NSW
- Full-time
- Hybrid work
- Systems design
- Agile
- Communication skills
- Annual leave
- Work from home
Senior Engineer, Platform Engineering
News Corp —Sydney NSW
- Full-time
- Hybrid work
- Management
- Writing skills
- AWS
Security Engineering Lead
Dovetail —Sydney NSW
- Full-time
- AWS
- AI
- Parental leave
- Vision insurance
5d
Senior Software Engineer (Go)
Megaport —Sydney NSW
- Full-time
- Remote
- Computer science
- Computer Science
- Engineering
- Parental leave
6d
Regional Project Design Controls Engineer - APJC, Fleet Remediation Engineering
Amazon Corporate Services Pty Ltd —Sydney NSW
- Urgently hiring
- AWS
- Bachelor's degree
Senior Sales Engineer
Fastly —Sydney NSW
- Sales
- Scripting
- APIs
Quick Apply
Senior Software Engineer - AI Enablement
Macquarie Group Limited —Sydney NSW
- Full-time
- Hybrid work
- Agile
- AI
- SDLC
- Annual leave
- Work from home
Senior Security Engineer
Austroads —Sydney NSW
- Full-time
- Azure
- AWS
- No degree
1d
Sr. Specialist Solutions Architect
Databricks —Sydney NSW
- Azure
- Computer Science
- AWS
Quick Apply
Senior Software Engineer, Diagnostics - Sydney
Arista Networks —Sydney NSW
- Full-time
- Computer Science
- Bachelor's degree
Quick Apply

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cloud customer experience engineer 2 jobs near parramatta, nsw

AI Support Engineer

Westpac Group -
Sydney NSW

Apply Now

Job Details

Full-time
2 days ago

Qualifications

CI/CD
Cloud architecture
Law
AWS Certification
Master's degree
AWS
APIs
Financial services
AI
Communication skills

Full Job Description

Sydney Location / Hybrid Working Model
Seeking AWS AI SME
Join the AI Mission with Us!

At Westpac, we're not experimenting with AI. We're engineering it into the fabric of one of Australia's largest and most trusted financial institutions.

We're looking for a hands-on AI Engineer who thrives in production environments, loves solving complex technical challenges, and can confidently partner with stakeholders to deliver real business outcomes. If you're an AWS expert who enjoys building, deploying, supporting and optimising cutting-edge Agentic AI solutions, we'd love to hear from you.

About your role …

Joining our Process & Intelligent Automation Services team, you'll play a critical role in designing, deploying and supporting enterprise-grade AI and intelligent automation solutions that drive meaningful impact across the bank.

You'll own the end-to-end delivery and support of Agentic AI solutions, ensuring reliability, scalability and performance while working closely with business stakeholders, engineers and data scientists.

Key responsibilities

Design, build, deploy and support Agentic AI solutions on AWS.
Develop intelligent automation capabilities leveraging AI, orchestration, robotics and intelligent document processing technologies.
Partner closely with business stakeholders to understand requirements and translate them into scalable technical solutions.
Collaborate with data scientists and engineers to operationalise models, optimise prompts and support production AI workloads.
Monitor, troubleshoot and resolve complex production issues across APIs, automation workflows, integrations and data pipelines.
Drive improvements in system reliability, observability, performance, governance and support frameworks.
Champion engineering excellence through CI/CD, automated testing, secure-by-design principles and modern software engineering practices.
Coach and mentor engineers while helping uplift AI and cloud engineering capability across the team.

What we're looking for

We're seeking someone who combines deep technical capability with strong communication and stakeholder management skills.

You'll bring

5+ years' experience delivering solutions within large, complex enterprise environments, ideally in financial services.
2+ years of hands-on experience designing, building and delivering AWS-based solutions in production environments.
Strong hands-on expertise across AWS services, cloud architecture and engineering best practices.
Experience developing Agentic AI and LLM-powered solutions using Amazon Bedrock and frameworks such as LangChain, AutoGen, Strands, A2A or comparable platforms.
Experience deploying, monitoring and optimising AI solutions for accuracy, performance, cost, latency and reliability.
Strong troubleshooting and problem-solving capability across distributed systems, APIs, data quality and integrations.
Excellent stakeholder engagement skills, with the ability to explain complex technical concepts clearly and translate business needs into engineering outcomes.
AWS certifications and relevant cloud engineering qualifications are highly regarded.

Why Westpac?

We're creating better futures for our customers, communities and people. You'll join a collaborative and inclusive environment where diverse perspectives are valued, people are encouraged to challenge thinking, and everyone has the opportunity to thrive.

We welcome applications from Aboriginal and Torres Strait Islander peoples, people with disability, people from culturally diverse backgrounds, LGBTQIA+ communities and candidates of all ages and life experiences.

Additionally, we’re obsessed with becoming our customers' #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return, we’re committed to making Westpac the best place to work in the country.

Here are just a few of the ways we’re already doing that:

Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates!
Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave.
Tailored learning and development opportunities to help grow your career within the bank.
Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives.

Test the waters today!

To get started, simply click on the APPLY or APPLY NOW button.

We’re all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians, and neurodiverse community.

If you need any adjustments during the recruitment process, you can find out more information and additional contact details by visiting the "People with Disability and/or needing Accessibility Requirements" page on our website .

Apply Now

Refine Your Search

cloud customer experience engineer 2 jobs in parramatta, nsw

AI Support Engineer

Systems Reliability Engineer

Engineering Manager

Principal Engineer - Java - Trade Validation

Staff Engineer, Identity & Access Management

Senior Software Engineer

Staff Applied AI Scientist

Senior Java Engineer

Senior Engineer, Platform Engineering

Security Engineering Lead

Senior Software Engineer (Go)

Regional Project Design Controls Engineer - APJC, Fleet Remediation Engineering

Senior Sales Engineer

Senior Software Engineer - AI Enablement

Senior Security Engineer

Sr. Specialist Solutions Architect

Senior Software Engineer, Diagnostics - Sydney

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