In-Demand Cloud customer experience engineer 2 Jobs in Parramatta, Nsw

Global Customer Data Analyst
Gridsight —Sydney NSW
- $2,500 a month
- Full-time
- Hybrid work
- Data analysis skills
- SQL
- AWS
Quick Apply
3h
Software Support Engineer
HotSchedules Corporate —Bondi Junction NSW
- Full-time
- Computer science
- Computer Science
- Customer service
Engineering Manager
Karbon —Sydney NSW
- Management
- Computer Science
- No degree
- Annual leave
- Parental leave
Quick Apply
Principal Engineer - Java - Trade Validation
Macquarie Group Limited —Sydney NSW
- Full-time
- Hybrid work
- AWS
- APIs
- AI
- Annual leave
- Work from home
Staff Engineer, Identity & Access Management
Okta —Sydney NSW
- Hybrid work
- Azure
- Management
- AWS
Quick Apply
Senior Software Engineer
Macquarie Group Limited —Sydney NSW
- Full-time
- Hybrid work
- Computer science
- No degree
- APIs
- Annual leave
- Work from home
8d
Staff Applied AI Scientist
Culture Amp —Sydney NSW
- Research
- Master's degree
- AI
- Health insurance
- Parental leave
Senior Java Engineer
Macquarie Group Limited —Sydney NSW
- Full-time
- Hybrid work
- Systems design
- Agile
- Communication skills
- Annual leave
- Work from home
Senior Engineer, Platform Engineering
News Corp —Sydney NSW
- Full-time
- Hybrid work
- Management
- Writing skills
- AWS
Senior Sales Engineer
Fastly —Sydney NSW
- Sales
- Scripting
- APIs
Quick Apply
Regional Project Design Controls Engineer - APJC, Fleet Remediation Engineering
Amazon Corporate Services Pty Ltd —Sydney NSW
- Urgently hiring
- AWS
- Bachelor's degree
Senior Software Engineer (Go)
Megaport —Sydney NSW
- Full-time
- Remote
- Computer science
- Computer Science
- Engineering
- Parental leave
4d
Security Engineering Lead
Dovetail —Sydney NSW
- Full-time
- AWS
- AI
- Parental leave
- Vision insurance
4d
Senior Software Engineer - AI Enablement
Macquarie Group Limited —Sydney NSW
- Full-time
- Hybrid work
- Agile
- AI
- SDLC
- Annual leave
- Work from home
Sr. Specialist Solutions Architect
Databricks —Sydney NSW
- Azure
- Computer Science
- AWS
Quick Apply
Senior Software Engineer, Diagnostics - Sydney
Arista Networks —Sydney NSW
- Full-time
- Computer Science
- Bachelor's degree
Quick Apply
Senior Security Engineer
Austroads —Sydney NSW
- Full-time
- Azure
- AWS
- No degree
12h

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Global Customer Data Analyst
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Build dashboards and visualizations for customers, making complex grid data clear and actionable. As a Customer Data Analyst, you'll turn our utility customers'…
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cloud customer experience engineer 2 jobs near parramatta, nsw

Global Customer Data Analyst

Gridsight
Sydney NSW

Quick Apply

Job Details

Full-time
$2,500 a month
3 hours ago

Benefits

Remote work allowance
Wellness allowance

Qualifications

Cloud infrastructure
Data analysis skills
Git
SQL
AWS
Cloud development

Full Job Description

Electricity grids are undergoing the most significant transformation in a century. The shift to renewables, the proliferation of rooftop solar, batteries, and EVs, and the increasing complexity of distribution networks are forcing utilities to operate their grids in fundamentally new ways. Gridsight is the analytics platform that makes this possible.

Gridsight is a rapidly growing GridTech startup dedicated to accelerating global electrification and decarbonisation. We are an AI-powered vertical SaaS platform that enables electric utilities to modernise grid operations, accelerate DER interconnection, and unlock dynamic grid capacity. The opportunity is enormous.

Why Now

Gridsight was founded in Australia five years ago. Since then, we’ve established strong product–market fit and emerged as the category leader. We are now scaling rapidly across the US with multiple Top 20 utilities.

This role exists because we're growing faster than our current implementation process, and we need someone who can both roll up their sleeves to deliver today and help us build the tooling and process that makes tomorrow faster.

You'll be working at the intersection of delivery and data — close to customers, close to the commercial team, and close to the product and engineering decisions that shape what we build next.

The Role

As a Customer Data Analyst, you'll turn our utility customers' data into actionable insights. You'll build dashboards and visualisations that help customers see and understand their grid and deliver bespoke analysis that answers questions they can't yet answer themselves.

You'll work alongside our Power Engineers, who bring deep subject matter expertise and lead technical delivery with customers. You'll partner with our Customer Data Engineers to make sure the data you need is available, well-structured, and reliable. And you'll work with Product to translate recurring analyses into platform features when we see enough demand across the market.

Gridsight runs an AI-forward stack that gives the team access to best-in-class tooling across data infrastructure, orchestration, and AI-assisted development, including Databricks, dbt, Dagster, AWS, and enterprise Claude Code. Staying ahead of the curve is part of the job.

This is a great role for someone who loves working with data, enjoys being close to customers, and wants to see their analysis evolve from a one-off deliverable into a product used across the industry.

Key Responsibilities

Analytics & Visualization (~55%)

Build dashboards and visualizations for customers, making complex grid data clear and actionable.
Translate customer business questions into analytical tasks, and communicate findings clearly to both technical and non-technical audiences.
Deliver ad hoc and bespoke analysis to answer questions and surface insights that aren't yet available through the product.
Validate outputs against quality standards to ensure analysis is accurate and trustworthy.

Customer Delivery Support (~25%)

Work alongside Power Engineers, who provide subject matter expertise and lead technical delivery, to support end-to-end customer engagements.
Partner with Customer Data Engineers to ensure the data required for analytics is available, correctly mapped, and fit for purpose.
Debug data and analysis issues with composure — triaging problems, communicating clearly with customers, and driving resolution.

Product Support (~20%)

Identify and communicate patterns across customer engagements to inform product direction.
Partner with Product to translate bespoke analyses into repeatable, platform-ready features where there's enough demand and signal from customers across the market.
Contribute to internal documentation, playbooks, and tooling that improve the efficiency and consistency of future analytics and delivery work.
Bring a tool-first mindset: spot manual steps that can be automated, and take initiative to improve them.

Qualifications

2+ years of professional experience in data analytics, analytics engineering, data engineering, technical consulting, or a similar role combining hands-on data work with stakeholder engagement.
Strong SQL skills and demonstrated ability to analyse, validate, and wrangle complex or messy datasets.
Experience building dashboards and data visualizations.
Proficiency in Python for data analysis, transformation, and scripting.
Ability to communicate data-driven findings clearly to both technical and non-technical audiences.
Experience with cloud data infrastructure and modern development practices (Git, command-line environments, collaborative codebases).
Exposure to dbt or similar ELT/ETL frameworks.
Strong problem-solving skills and a methodical approach to troubleshooting technical issues.
Proven problem-solving abilities and a self-starter mentality, comfortable working in a fast-paced startup environment.

What We Offer

Competitive salary. We hold high expectations, but pay accordingly.
Meaningful ESOP so you share in the growth of Gridsight.
$2,500 WFH allowance, $2,500 health and wellness allowance, bi-annual in person working weeks, and lunch is on us when you’re in office.
Work how you like. Fully remote, hybrid or in office with a fresh, new head office in Sydney and satellite spaces in Melbourne, Brisbane and Hobart.

Quick Apply

Refine Your Search

cloud customer experience engineer 2 jobs in parramatta, nsw

Global Customer Data Analyst

Software Support Engineer

Engineering Manager

Principal Engineer - Java - Trade Validation

Staff Engineer, Identity & Access Management

Senior Software Engineer

Staff Applied AI Scientist

Senior Java Engineer

Senior Engineer, Platform Engineering

Senior Sales Engineer

Regional Project Design Controls Engineer - APJC, Fleet Remediation Engineering

Senior Software Engineer (Go)

Security Engineering Lead

Senior Software Engineer - AI Enablement

Sr. Specialist Solutions Architect

Senior Software Engineer, Diagnostics - Sydney

Senior Security Engineer

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