In-Demand Technical support Jobs in Moonee Ponds, Vic

Level 2 IT Support (MSP)
Kairos Recruitment —Melbourne VIC
- $70,000 - $80,000 a year
- Hybrid work
- Work from home
11h
Director, Service Delivery Support (ICT systems)
Department of Families, Fairness and Housing —Melbourne City Centre VIC
- Full-time
- Recruiting
13d
Senior Systems Administrator
Sportsbet —Melbourne VIC
- Full-time
- Hybrid work
- Azure
- Administrative experience
- AWS
- Annual leave
- On-the-job training
4d
Senior Systems Engineer - Intergrated Product Support (IPS)
World Kinect Corporation —Melbourne VIC
- Full-time
- Management
- Maintenance
- Analysis skills
Senior ICT Server Infrastructure Project Engineer (Australia)
STACK Infrastructure APAC —Melbourne VIC
- Full-time
- Computer Science
- Engineering
- Bachelor's degree
Quick Apply
5d
Desktop Support Officer - Site Lead (Education)
Centorrino Technologies —Deer Park VIC
- $80,000 - $100,000 a year
- Full-time
- Communication skills
Quick Apply
1d
Business Development Manager – IT Sales Specialist
Expert Telecommunications —Preston VIC
- $85,000 - $100,000 a year
- Full-time
- CRM software
- Sales
- Business development
Quick Apply
2d
IT Support Technician
Microcel —Glenroy VIC
- Up to $50 an hour
- Part-time
- Administrative experience
- In-person
- Communication skills
Quick Apply
1d

More jobs to discover

Find similar jobs that you might be interested in.

Director, Service Delivery Support (ICT systems)
Department of Families, Fairness and Housing —Melbourne City Centre VIC
The scope of work includes all operational program streams, including children and families, family violence, housing and disability services.
13d
Senior BIM Technician
WSP —Melbourne VIC
Contribute to and support the execution of the business group strategic plan. Demonstrated experience in Advanced 3D or equivalent.
13d

I want to receive the latest job alert for technical support in moonee ponds, vic

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

technical support jobs near moonee ponds, vic

IT Support jobs in Melbourne VIC

Senior Project Engineer jobs in Melbourne VIC

Business Development Specialist jobs in New South Wales

Business Development Specialist jobs in Docklands Vic

No Experience Small Business jobs in Melbourne Vic

Junior Business Analyst jobs in Sydney Nsw

Property Development Analyst jobs in Sydney Nsw

Airwallex Workplace Experience Specialist jobs in Sydney Nsw

It Systems jobs in Toowoomba Qld

It Support jobs in Epping Vic

It Support jobs in Newcastle Nsw

Behaviour Support Practitioner Entry Level jobs in Lane Cove Nsw

It Support jobs in Wollongong Nsw

Disability Support Work jobs in Melton Vic

School Support Officer jobs in Sydney Nsw

Mental Health Senior Peer Support Worker jobs in Sydney Nsw

It ,unpaid Internship jobs in Melbourne Vic

It Support jobs in Hervey Bay Qld

It Support jobs in Sydney Nsw

Relocation Package Support Worker jobs in Nundah Qld

Level 2 IT Support (MSP)

Kairos Recruitment -
Melbourne VIC

Apply Now

Job Details

$70,000 - $80,000 a year
11 hours ago

Benefits

Work from home

Qualifications

Intune

Full Job Description

Level 2 Technician (MSP)

Melbourne | Hybrid - work from home ~90% of the time, with client visits and team catch-ups in Cremorne and on the Mornington Peninsula

Own the queue, then own your own projects, then pick the area you want to go deep in. Funded certs and a team small enough that the work is genuinely yours.

Kavira IT is a Melbourne MSP looking after IT operations and cyber security for Australian small and medium businesses. Security is where the work starts here rather than something sold on later, and it runs through everything from the first environment review to the day-to-day queue.

Clients sit across professional services, agencies, and growing SMBs, running Microsoft, Google Workspace and Apple environments. The team is small, senior-weighted, and growing. This hire is part of that growth.

The role

This is a capacity hire. The client base has grown, the queue has grown with it, and the team needs someone who can be handed a problem and be trusted to handle it.

The title says Level 2. The bar sits higher than the label. A standard Level 1 to 2 technician will not clear it, and neither will five years at a large MSP doing a narrow slice of the work. Kavira needs the harder combination: two to three years of real MSP exposure, still curious about how things could be done differently, and already working with modern tooling rather than clicking through the same manual process every time.

You will start on the queue and escalations. Within a few months you will be picking up the groundwork on client projects, and from six months you will be running smaller ones yourself, scoping through to delivery. From there the direction is yours. As the business grows, so does the room to become the person the team routes a whole area of work to.

What you'll do

Triage and resolve escalated tickets across Microsoft 365, devices, Entra ID, Intune, and Google Workspace
Diagnose before you escalate, and escalate with a diagnosis rather than a description
Contribute to client security hardening: Conditional Access, Intune rollouts, endpoint compliance
Automate the repeatable work instead of doing it by hand every time
Run smaller client projects end to end, from scoping through to delivery
Support and upskill other technicians as the team grows
Occasional onsite work and client-facing calls

What we're looking for

Two to three years in an MSP environment, with ticketing and client-facing work
Solid working knowledge of Microsoft 365, Entra ID, and Intune. Google Workspace and Unifi networking are a bonus
An automation instinct, and the interest to keep building it
Confidence to send work to a client without someone checking it first
Clear communication, including "I do not know yet, let me come back to you" instead of guessing or going quiet
Self-direction. Nobody is writing you a daily task list
A genuine interest in security. You do not have to be there yet, you just have to want to get there
Melbourne-based with permanent right to work in Australia

What's on offer

$70,000 - $80,000 base + 12% superannuation
Funded certifications and training: Microsoft certs, vendor training through distribution partners, dedicated Microsoft 365 training, and shadowing the senior modern workplace and security engineers
Work from home around 90% of the time. Client visits and team catch-ups in Cremorne and on the Mornington Peninsula
No on-call or after-hours roster
Once the queue is clear and projects are on schedule, your time is your own. Upskill, fix the internal things that always get neglected, or take the dog for a walk
A real path to picking your own field or specialty within one to two years as the business grows
Substandard humour from your co-workers and leadership, free of charge

Worth being straight about the trade-off: growing a business is hard work, and Kavira is not going to pretend otherwise. The room to learn is the upside. The pace is the cost.

How the process works

An intro conversation, a technical interview, then a face-to-face final. Billy calls that last one the beer test!

Apply now - the queue is not going to clear itself.

Apply Now

Refine Your Search

technical support jobs in moonee ponds, vic

Level 2 IT Support (MSP)

Director, Service Delivery Support (ICT systems)

Senior Systems Administrator

Senior Systems Engineer - Intergrated Product Support (IPS)

Senior ICT Server Infrastructure Project Engineer (Australia)

Desktop Support Officer - Site Lead (Education)

Business Development Manager – IT Sales Specialist

IT Support Technician

More jobs to discover

I want to receive the latest job alert for technical support in moonee ponds, vic

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected