In-Demand Servicenow technology Jobs in Parramatta, Nsw

Service Delivery Manager
Capgemini —Sydney NSW
- Hybrid work
- Management
- Leadership
ServiceNow Engineer/Developer/Architect (AU Citizen only)
Accenture —Sydney NSW
- Full-time
- Scripting
- Agile
- Communication skills
Delivery Consultant - Amazon Connect, AWS Professional Services
Amazon Web Services Australia Pty Ltd —Sydney NSW
- Full-time
- CRM software
- Computer Science
- Salesforce
Technology and Operations Centre Referrals
Accenture —Sydney NSW
- Full-time
- On-the-job training
- Parental leave
Moveworks Sr Customer Success Manager
ServiceNow —Sydney NSW
- Full-time
- Hybrid work
- Bachelor's degree
- No degree
- AI
Quick Apply
Senior Consultant - Risk Transformation - Third Party Risk Management
EY —Sydney NSW
- Writing skills
- Analysis skills
- Supervising experience
- Parental leave
Service Now - Developer
Downer Group —North Ryde NSW
- Full-time
- Azure
- Computer Science
- CAD
- Parental leave
- Employee assistance program
Associate Consultant
Appian Corporation —Sydney NSW
- Computer Science
- Salesforce
- Engineering
- Employee stock purchase plan
- Disability insurance
Sr. Regional Partner Manager
ServiceNow —Sydney NSW
- Full-time
- Management
- Sales
- Business development
Quick Apply
13d
Configuration Data Analyst
AMP Limited —Sydney NSW
- Full-time
- Hybrid work
- Azure
- Administrative experience
- AWS
- Work from home
- Employee assistance program
7d
Workday Consultant/ Senior Consultant/ Managing Consultant
CloudRock Partners —Sydney NSW
- Full-time
- Hybrid work
- Analysis skills
Senior Customer Care Representative
Stryker —Sydney NSW
- Full-time
- CRM software
- Customer service
- Salesforce
- Health insurance
Data Engineering Technical Coach
FDM Group —Sydney NSW
- Microsoft Excel
- Azure
- SQL
Security Project Manager (Office Build-Out) – APAC
Milestone Technologies, Inc. —Sydney NSW
- Contract
- AutoCAD
- Google Suite
- PMP
3d
Engagement Business Partner - Customer
Civica —Sydney NSW
- Full-time
- Hybrid work
- CRM software
- Management
- Salesforce
- Work from home
Quick Apply
Senior Solution Architect
AMP Limited —Sydney NSW
- Full-time
- Hybrid work
- Azure
- Salesforce
- AWS
- Employee assistance program
- Employee discount
11d
Senior Technical Architect
Workato —Sydney NSW
- Azure
- Computer Science
- Salesforce
Quick Apply
DevOps Engineer - Equity Finance
Macquarie Group Limited —Sydney NSW
- Full-time
- Hybrid work
- Azure
- SQL
- AWS
- Annual leave
- Work from home
Sr. Forward Deployed Engineer
LogicMonitor —Sydney NSW
- Azure
- Computer Science
- Engineering
Principle Platform Engineer
NTT DATA —Sydney NSW
- Full-time
- Hybrid work
- Azure
- Management
- DevOps

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Service Delivery Manager

Capgemini -
Sydney NSW

Apply Now

Job Details

Qualifications

Knowledge management
Management
ServiceNow
Leadership

Full Job Description

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

Your Role

Roles and Responsibilities:

Modern EUC platform ownership across device management/support, request fulfilment, packaging, M365 administration, on‑site/dispatch support.
Own the end‑to‑end EUC and Service Desk service lifecycle (design/transition/run), including operating model, governance, and integration with third‑party vendors/service desks.
Lead Service Desk performance as the single point of contact: ensure tickets are received, categorised, prioritised, logged, monitored, resolved/escalated, and closed within agreed time limits.
Drive EUC operations & engineering outcomes across device management, OS/app updates and rollout, software distribution, application packaging, IMACDs, procurement, and on‑site/dispatch services
Own and continuously improve tooling, knowledge, and automation (ServiceNow, knowledge management, chatbot/remote support enablement, and integrations) to lift user experience and efficiency

Your Profile

Qualifications and Experience:

Provide industry-leading thought leadership across End User Computing and Service Desk services, shaping target operating models, user experience strategy, and technology roadmap aligned to modern workplace and enterprise service management best practices.
Proven leadership as a Service Owner / Service Desk / EUC lead in a large enterprise environment with strong stakeholder and vendor management.
Demonstrated capability operating a Service Desk as single point of contact, providing reactive/proactive support and clear communications to users in business-friendly language.
Deep EUC technical breadth across device management/support, collaboration/M365 administration, application packaging, on‑site/dispatch support, and conferencing services support.
Balance service excellence and financial outcomes, translating operational performance, risk, and improvement initiatives into clear business value, margin protection, and sustainable service growth.

What you’ll love about working here

You will be a part of a diverse collective of free-thinkers, entrepreneurs and industry experts. You will love the exposure to the scale of transformation, the depth of expertise, and the opportunities for growth.
We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people.
At the heart of our mission is your career growth. You will have countless learning and development opportunities from thinktanks to hackathons, and access to 250,000 courses with numerous external certifications crafted to support you in exploring a world of opportunities.
We realise a Total Reward package should be more than just compensation. We offer a range of core and flexible benefits and have a Peer Recognition Portal called ‘Celebrate’.

Apply today!

Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2024 global revenues of €22.1 billion.
Make it real | www.capgemini.com

Apply Now

Refine Your Search

servicenow technology jobs in parramatta, nsw

Service Delivery Manager

ServiceNow Engineer/Developer/Architect (AU Citizen only)

Delivery Consultant - Amazon Connect, AWS Professional Services

Technology and Operations Centre Referrals

Moveworks Sr Customer Success Manager

Senior Consultant - Risk Transformation - Third Party Risk Management

Service Now - Developer

Associate Consultant

Sr. Regional Partner Manager

Configuration Data Analyst

Workday Consultant/ Senior Consultant/ Managing Consultant

Senior Customer Care Representative

Data Engineering Technical Coach

Security Project Manager (Office Build-Out) – APAC

Engagement Business Partner - Customer

Senior Solution Architect

Senior Technical Architect

DevOps Engineer - Equity Finance

Sr. Forward Deployed Engineer

Principle Platform Engineer

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